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ADP TotalSource description
ADP TotalSource is a popular choice for businesses looking to outsource their HR needs. It's a Professional Employer Organization (PEO) that acts as your all-in-one solution for HR tasks. This includes payroll, benefits administration, compliance, talent management, and more. You'll have a dedicated ADP expert to guide you and handle day-to-day tasks, so you can focus on your business. They offer competitive benefits packages and worker's compensation rates due to their size. ADP TotalSource is known for its comprehensive software and expert support.
Who is ADP TotalSource best for
ADP TotalSource is a PEO ideal for small to mid-sized businesses seeking comprehensive HR solutions. It streamlines payroll, benefits, talent management, and compliance, freeing you to focus on your core business. Users praise the dedicated support and user-friendly platform but note occasional difficulties with reporting customization and support staff turnover.
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Best for small to mid-sized businesses (under 100 employees) needing comprehensive HR support.
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Suitable for various industries, especially those operating in multiple states.
ADP TotalSource features
Supported ADP TotalSource manages employee benefits, including health insurance and retirement plans. |
Supported ADP TotalSource supports talent management strategies, including identifying, developing, and engaging existing talent. |
Supported ADP TotalSource centralizes employee information, time off, and other HR tasks. |
Supported ADP TotalSource supports ACA, Workers' Comp, and other compliance areas. |
Supported ADP TotalSource offers compliance support for payroll, taxes, and benefits. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
ADP TotalSource reviews
We've summarised 532 ADP TotalSource reviews (ADP TotalSource Software Advice reviews, ADP TotalSource GetApp reviews, ADP TotalSource Capterra reviews and ADP TotalSource G2 reviews) and summarised the main points below.
- Comprehensive HR services, covering payroll, benefits, talent management, and compliance.
- Dedicated support representatives who are knowledgeable and helpful.
- User-friendly platform for employees to access payroll and benefits information.
- Mobile app provides convenient access to essential features.
- Streamlined processes for onboarding, terminations, and 401k management.
- Difficult to customize reports, hindering efficient data analysis.
- High turnover of support staff, leading to inconsistent service and repeated explanations.
- Escalating costs and lack of pricing transparency, making budgeting difficult.
- Lack of seamless integration between ADP products, requiring multiple logins and systems.
- Slow response times and unresolved issues, particularly with the tax department.
ADP TotalSource pricing
The commentary is based on 107 reviews from ADP TotalSource Capterra reviews, ADP TotalSource G2 reviews, ADP TotalSource GetApp reviews and ADP TotalSource Software Advice reviews.
ADP TotalSource's pricing is a common concern. While many reviewers appreciate the comprehensive features and cost savings on benefits like health insurance and workers' compensation, others find the service expensive, especially for smaller businesses. Some note a lack of price transparency and unexpected fee increases.
Users sentiment
See the ADP TotalSource pricing page.
ADP TotalSource alternatives
ADP TotalSource FAQ
ADP TotalSource is a PEO providing comprehensive HR solutions, including payroll, benefits, talent management, and compliance, for small to mid-sized businesses. It offers dedicated support and a centralized platform, enabling businesses to focus on growth.
What is ADP TotalSource and what does ADP TotalSource do?
ADP TotalSource is a PEO providing comprehensive HR solutions, including payroll, benefits, talent management, and compliance, for small to mid-sized businesses. It offers dedicated support and a centralized platform, enabling businesses to focus on growth.
ADP TotalSource offers integrations, but specific details are limited. Users report a lack of seamless integration between ADP products, often requiring multiple logins and systems, which can hinder efficient data analysis.
How does ADP TotalSource integrate with other tools?
ADP TotalSource offers integrations, but specific details are limited. Users report a lack of seamless integration between ADP products, often requiring multiple logins and systems, which can hinder efficient data analysis.
Top alternatives to ADP TotalSource include TriNet, Paylocity, and BambooHR. TriNet, similar to ADP TotalSource, is a PEO, while Paylocity and BambooHR offer robust HR software solutions for mid-sized and small to medium-sized businesses, respectively. These alternatives offer various features, including payroll, benefits administration, and talent management.
What the main competitors of ADP TotalSource?
Top alternatives to ADP TotalSource include TriNet, Paylocity, and BambooHR. TriNet, similar to ADP TotalSource, is a PEO, while Paylocity and BambooHR offer robust HR software solutions for mid-sized and small to medium-sized businesses, respectively. These alternatives offer various features, including payroll, benefits administration, and talent management.
Yes, ADP TotalSource is a legitimate Professional Employer Organization (PEO). It provides HR services like payroll and benefits administration. However, some users report high costs and slow support response times. Consider researching alternatives if these are concerns.
Is ADP TotalSource legit?
Yes, ADP TotalSource is a legitimate Professional Employer Organization (PEO). It provides HR services like payroll and benefits administration. However, some users report high costs and slow support response times. Consider researching alternatives if these are concerns.
I cannot find pricing information for ADP TotalSource. Contact ADP directly for product pricing details and to determine if ADP TotalSource is worth it for your business.
How much does ADP TotalSource cost?
I cannot find pricing information for ADP TotalSource. Contact ADP directly for product pricing details and to determine if ADP TotalSource is worth it for your business.
Customer reviews on ADP TotalSource's customer service are mixed. While some praise the knowledgeable and helpful support representatives, others cite high staff turnover leading to inconsistent service. Many experience long wait times and difficulty getting issues resolved, especially with the tax department.
Is ADP TotalSource customer service good?
Customer reviews on ADP TotalSource's customer service are mixed. While some praise the knowledgeable and helpful support representatives, others cite high staff turnover leading to inconsistent service. Many experience long wait times and difficulty getting issues resolved, especially with the tax department.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.