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Airship description
Airship is a software platform that helps businesses improve their mobile app user experience. It offers tools for sending push notifications, personalizing content, and analyzing user data. Airship is designed for medium to large companies across various industries. It stands out by providing a no-code solution, allowing you to create and manage mobile app experiences without needing a developer. This empowers your team to work faster and deliver better experiences for your app users, ultimately boosting engagement and customer loyalty.
Who is Airship best for
Airship is a no-code platform empowering medium to large businesses to enhance their mobile app user experience. It excels at push notifications, in-app messaging, and data-driven personalization. Users praise its intuitive interface and seamless Salesforce integration, while some find the analytics reporting challenging. Airship is best for mobile-first industries seeking improved customer engagement.
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Best fit for medium to large businesses.
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Ideal for mobile-first industries like media, entertainment, and retail.
Airship features
Supported Airship offers a no-code visual experience editor for creating and customizing interactive in-app experiences. |
Supported Airship allows personalized messaging across multiple channels using real-time data and AI. |
Supported Airship ingests, manages, and uses data from various sources to personalize campaigns and automate workflows. |
Supported Airship supports cross-channel campaigns across email, in-app messages, and push notifications. |
Supported Airship offers a no-code mobile app experience editor. |
Supported Airship supports customer journey analytics, including AI-driven analysis and real-time dashboards. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Airship reviews
We've summarised 78 Airship reviews (Airship G2 reviews) and summarised the main points below.
- Easy setup of push notifications with tags and custom events.
- User-friendly interface and detailed documentation.
- Salesforce integration is seamless.
- Excellent customer support with quick responses.
- Performance analytics and reporting are difficult to understand and use.
- Limited reporting access, needs to be available for all users.
- In-app message preview is inaccurate.
- Email integration lacks key features and is not intuitive.
Airship pricing
The commentary is based on 5 reviews from Airship G2 reviews.
Airship offers two main plans: AXP Essentials, for audiences up to 5 million users, includes features like push notifications, no-code app experiences, and analytics. AXP Enterprise includes all Essentials features plus email, SMS, mobile wallet, and strategic guidance. Several add-ons are available, including App Store Optimization, Enterprise-grade Email, SMS Messaging, Mobile Wallet, Additional Connectors, and Enhanced Performance Analytics.
Users sentiment
See the Airship pricing page.
Airship alternatives
IterableCross-channel marketing platform. Personalized, automated campaigns. Data-driven.Read more
Airship FAQ
Airship is a customer engagement platform that helps businesses enhance their mobile app experience. It offers tools for personalized messaging, push notifications, and data-driven insights to optimize user engagement and boost customer loyalty. Airship's no-code platform empowers teams to create and manage campaigns efficiently.
What is Airship and what does Airship do?
Airship is a customer engagement platform that helps businesses enhance their mobile app experience. It offers tools for personalized messaging, push notifications, and data-driven insights to optimize user engagement and boost customer loyalty. Airship's no-code platform empowers teams to create and manage campaigns efficiently.
Airship integrates seamlessly with Salesforce, enabling efficient data synchronization. While it offers email integration, users have reported it as less intuitive and lacking some key features. Information on other integrations is not readily available.
How does Airship integrate with other tools?
Airship integrates seamlessly with Salesforce, enabling efficient data synchronization. While it offers email integration, users have reported it as less intuitive and lacking some key features. Information on other integrations is not readily available.
Airship competes with other customer engagement platforms like Braze, Iterable, and Customer.io. These alternatives offer similar features for mobile messaging, personalization, and user journey orchestration. Some competitors, like Leanplum, specifically focus on mobile marketing automation.
What the main competitors of Airship?
Airship competes with other customer engagement platforms like Braze, Iterable, and Customer.io. These alternatives offer similar features for mobile messaging, personalization, and user journey orchestration. Some competitors, like Leanplum, specifically focus on mobile marketing automation.
Airship is a legitimate platform used by many businesses for mobile app engagement. While some users praise its ease of use and Salesforce integration, others mention difficulties with analytics and reporting. Consider these factors when evaluating if Airship is safe and suitable for your needs.
Is Airship legit?
Airship is a legitimate platform used by many businesses for mobile app engagement. While some users praise its ease of use and Salesforce integration, others mention difficulties with analytics and reporting. Consider these factors when evaluating if Airship is safe and suitable for your needs.
Airship doesn't publicly disclose its pricing. You'll need to contact their sales team for a customized quote based on your specific needs and the features you are looking for.
How much does Airship cost?
Airship doesn't publicly disclose its pricing. You'll need to contact their sales team for a customized quote based on your specific needs and the features you are looking for.
Customer reviews on Airship's customer service are mixed. While many users praise the helpfulness, quick responses, and detailed explanations provided by the support team, others have experienced slow problem resolution and difficulty communicating their issues effectively.
Is Airship customer service good?
Customer reviews on Airship's customer service are mixed. While many users praise the helpfulness, quick responses, and detailed explanations provided by the support team, others have experienced slow problem resolution and difficulty communicating their issues effectively.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.