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Algolia

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Company health

Employee growth
5% increase in the last year
Web traffic
4% increase in the last quarter
Financing
April 2021 - $334M

Ratings

G2
4.5/5
(400)
Capterra
4.7/5
(70)
TrustPilot
3.2/5
(1)
Glassdoor
3.8/5
(228)

Algolia description

Algolia is a powerful search tool designed for businesses of all sizes. It uses artificial intelligence to help customers find exactly what they need on your website or app. This leads to faster searches, more accurate results, and a better overall experience for your users. Algolia is easy to use and can be integrated with a variety of popular platforms.


What companies are using Algolia?

AllTrails is using Algolia
AllTrails
ManoMano is using Algolia
ManoMano
Swedol AB is using Algolia
Swedol AB
Shoe Carnival is using Algolia
Shoe Carnival
The Times is using Algolia
The Times
LTK is using Algolia
LTK
Slack is using Algolia
Slack
Decathlon is using Algolia
Decathlon
Medium is using Algolia
Medium
Zapier is used by AllTrails, ManoMano, Swedol AB, Shoe Carnival, The Times, LTK, Slack, Decathlon, Medium.

Who is using Algolia?


Who is Algolia best for

Algolia is an AI-powered search solution designed for businesses of all sizes aiming to enhance their website or app's search functionality. Users praise Algolia's speed and integrations, while some find pricing and initial setup challenging. It's best for e-commerce, retail, software, and education companies looking to improve search relevance and customer experience.

  • Best for small, medium, and enterprise companies.

  • Ideal for E-commerce, Retail, Software, and Education.


Algolia features

Supported

Algolia allows refining search results using facets, including hierarchical facets.

Supported

Algolia supports typo tolerance and fuzzy search for misspelled words.

Supported

Algolia uses AI and real-time indexing for fast searches on large datasets.

Supported

Algolia offers personalization features focused on search results, tailoring them to individual user preferences and behaviors.

Supported

Algolia offers search suggestions as you type using its Query Suggestions feature.

Supported

Algolia supports user behavior analysis, including click-through rates.

Supported

Algolia supports synonyms, improving search accuracy by returning relevant products for different search terms with the same meaning.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.68

Ease of Use

Strongly positive
+0.81

Reliability and Performance

Strongly positive
+0.75

Ease of Implementation

Neutral
+0

Scalability

Strongly positive
+0.83

Algolia reviews

We've summarised 471 Algolia reviews (Algolia GetApp reviews, Algolia TrustPilot reviews, Algolia Capterra reviews and Algolia G2 reviews) and summarised the main points below.

Pros of Algolia
  • Fast search response time.
  • Easy to integrate with various platforms.
  • OOTB tools for A/B testing and search ranking management.
  • Helpful and responsive customer support.
Cons of Algolia
  • Difficult to understand Algolia’s pricing and how costs scale.
  • Steep learning curve for new users.
  • Difficult to implement searching in multiple indexes at a single query.
  • Some of the default settings can be hard to override.

Algolia pricing

The commentary is based on 55 reviews from Algolia Capterra reviews and Algolia G2 reviews.

Algolia's pricing can be complex and expensive, particularly as usage scales. While the free tier is generous, exceeding limits can lead to unpredictable costs. Some users find the pricing structure unclear, making cost forecasting difficult. Despite the cost, many consider Algolia's speed and features worth the investment.

Users sentiment

Rather negative
-0.33

See the Algolia pricing page.


Algolia alternatives

  • Logo of Constructor
    Constructor
    AI search that boosts e-commerce sales with personalized results.
    Read more
  • Logo of Tagalys
    Tagalys
    Boost e-commerce sales with automated product sorting and recommendations.
    Read more
  • Logo of Luigi's Box
    Luigi's Box
    AI-powered search, helping e-commerce sell more with ease.
    Read more
  • Logo of Vectara
    Vectara
    Accurate, secure AI search for your company's data.
    Read more
  • Logo of Datafari
    Datafari
    Open-source enterprise search unifying all your company data securely.
    Read more
  • Logo of Coveo
    Coveo
    AI-powered search and recommendations for better digital experiences.
    Read more

Algolia FAQ

  • What is Algolia and what does Algolia do?

    Algolia is an AI-powered search platform for websites and apps, enabling fast and relevant search results. It offers features like typo tolerance, faceting, personalization, and analytics. Algolia is suitable for businesses of all sizes seeking to enhance their customer search experience.

  • How does Algolia integrate with other tools?

    Algolia integrates with various platforms, including popular e-commerce platforms, content management systems, and other business applications, making it versatile for different business needs. It offers APIs and pre-built integrations for seamless integration with existing systems.

  • What the main competitors of Algolia?

    Top Algolia competitors include Bloomreach, Hawksearch, Luigi's Box, Glean, Coveo, and Zendesk Support Suite. These alternatives offer similar AI-powered search and product discovery features, catering to various business needs and sizes. They focus on enhancing customer experience, personalizing search, and improving overall website functionality.

  • Is Algolia legit?

    Algolia is a legitimate and safe search platform. It's known for its fast search response times and easy integration, making it a reliable choice for businesses seeking enhanced search capabilities. However, be aware of potential pricing complexities and a learning curve for new users.

  • How much does Algolia cost?

    Algolia pricing is not publicly available. Contact their sales team for a custom quote based on your specific needs and data volume. Consider exploring alternatives with transparent pricing if budget is a key factor.

  • Is Algolia customer service good?

    Algolia's customer support receives positive feedback, with users highlighting its helpfulness and responsiveness. However, some have experienced slow response times, especially for complex issues. While generally praised, some find the support lacking for non-enterprise users.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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