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Amazon Chime

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Company health

Employee growth
11% increase in the last year
Web traffic
10% increase in the last quarter

Ratings

G2
4.2/5
(553)
Capterra
4.4/5
(119)
Glassdoor
3.7/5
(206324)

Amazon Chime description

Amazon Chime is a communication tool by Amazon that brings together chat, video calls, and online meetings in a single app. It's designed to be user-friendly and secure, with features like screen sharing, meeting recording, and integration with Alexa for Business. Amazon Chime offers flexible pay-as-you-go pricing, so you only pay for the features you use. This makes it a good option for businesses of all sizes looking for a cost-effective way to improve communication and collaboration.


Who is Amazon Chime best for

Amazon Chime is a user-friendly communication platform ideal for businesses of all sizes seeking streamlined collaboration. Users appreciate its high-quality audio and video, easy screen sharing, and seamless integration with other Amazon services. However, some users have reported issues with the mobile app and occasional lags. Consider Amazon Chime if you need a cost-effective solution with robust communication features.

  • Ideal for small, medium, and large businesses.

  • A great fit for various industries, including Healthcare, Finance, and E-commerce.


Amazon Chime features

Supported

Amazon Chime supports screen sharing, including application windows and browser tabs.

Supported

Amazon Chime offers in-meeting text chat for real-time conversations.

Supported

Amazon Chime allows sending meeting invitations with details like links, dates, and times.

Supported

Files can be shared in chat rooms and conversations, which can be accessed during meetings.

Supported

Amazon Chime allows scheduling meetings for future dates and times.

Supported

Amazon Chime offers cloud-based video conferencing, integrates with workplace tools, and works across various devices.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.09

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.68

Reliability and Performance

Rather positive
+0.32

Ease of Implementation

Rather positive
+0.43

Scalability

Rather negative
-0.5

Amazon Chime reviews

We've summarised 663 Amazon Chime reviews (Amazon Chime GetApp reviews, Amazon Chime Capterra reviews and Amazon Chime G2 reviews) and summarised the main points below.

Pros of Amazon Chime
  • High-quality audio and video.
  • Easy screen sharing.
  • Seamless integration with other Amazon services.
  • User-friendly interface for calls and meetings.
  • Convenient meeting scheduling through Outlook.
Cons of Amazon Chime
  • Phone app frequently logs out.
  • Lacks features compared to competitors.
  • Occasional lags and freezes during calls.
  • Confusing meeting join process for first-time users.
  • Limited mobile app functionality.

Amazon Chime pricing

The commentary is based on 51 reviews from Amazon Chime Capterra reviews, Amazon Chime G2 reviews and Amazon Chime GetApp reviews.

Amazon Chime is a pay-as-you-go service with no upfront fees or contracts. Users can try Amazon Chime Pro free for 30 days. After the trial, users can continue with the free Basic plan or subscribe to Pro features. Business Calling offers additional features like PSTN calling and texting with per-minute and per-message charges.

Users sentiment

Neutral
+0.2

See the Amazon Chime pricing page.

  • Amazon Chime has a free plan.

  • Amazon Chime has a free trial.

Basic
Free

Includes chat, Chime to Chime voice calls, and attending meetings.


Amazon Chime alternatives

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    Zoom Workplace
    Connect, collaborate, and work smarter, from anywhere.
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  • Logo of Microsoft Teams
    Microsoft Teams
    Connect, chat, call, collaborate, and work together seamlessly.
    Read more
  • Logo of Google Meet
    Google Meet
    Easy video meetings, team collaboration, and screen sharing.
    Read more
  • Logo of Discovery
    Discovery
    AI-powered product analytics for data-driven decisions and growth.
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    Render
    Effortless cloud hosting and deployments for websites and apps.
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  • Logo of BestMoney.com
    BestMoney.com
    Compare online banks, savings, CDs, and find the best rates.
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Amazon Chime FAQ

  • What is Amazon Chime and what does Amazon Chime do?

    Amazon Chime is a communications service that offers online meetings, video conferencing, and business calling capabilities. It features screen sharing, call recording, and integration with other Amazon services. Chime is praised for its ease of use and pay-as-you-go pricing.

  • How does Amazon Chime integrate with other tools?

    Amazon Chime integrates seamlessly with other Amazon services, including Alexa for Business. It also supports integrations with calendar applications for scheduling and offers interoperability with various communication tools.

  • What the main competitors of Amazon Chime?

    Top alternatives to Amazon Chime include Google Workspace, Microsoft Teams, Zoom Workplace, Webex Meetings, and ClickUp. These platforms offer similar features such as video conferencing, chat, and file sharing, often with additional functionalities like project management and productivity tools.

  • Is Amazon Chime legit?

    Yes, Amazon Chime is a legitimate and safe communication tool offered by Amazon. It provides features like video conferencing, screen sharing, and chat, and integrates with other Amazon services. While some users report occasional lags and limited mobile functionality, many praise its ease of use and high-quality audio and video.

  • How much does Amazon Chime cost?

    Amazon Chime offers different pricing options depending on usage. Basic meetings and calls are free, while Plus and Pro plans cost $3 and $15 per user per month, respectively. Information on other potential costs is unavailable.

  • Is Amazon Chime customer service good?

    Customer reviews on Amazon Chime's customer service are mixed. While some users praise the quick and efficient support, others report unhelpful responses and slow resolution times, especially with critical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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