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Amazon Comprehend

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Company health

Employee growth
11% increase in the last year
Web traffic
10% increase in the last quarter

Ratings

G2
4.2/5
(71)
Glassdoor
3.7/5
(206324)

Amazon Comprehend description

Amazon Comprehend is a software service that uses machine learning to help you understand large amounts of text. Comprehend can identify the language, extract key topics, and determine the sentiment (positive, negative, neutral) of text. This allows your company to easily organize and analyze text data like customer reviews and social media posts.


What companies are using Amazon Comprehend?

Chisel AI is using Amazon Comprehend
Chisel AI
TeraDact is using Amazon Comprehend
TeraDact
LexisNexis is using Amazon Comprehend
LexisNexis
Zapier is used by Chisel AI, TeraDact, LexisNexis.

Who is Amazon Comprehend best for

Amazon Comprehend helps businesses understand text data. It excels at sentiment analysis, entity recognition, and key phrase extraction. Users praise its easy setup and AWS integration but note cost and accuracy limitations. Ideal for analyzing customer feedback and social media posts.

  • Best fit for small to medium-sized businesses.

  • Suitable for various industries needing text analysis.


Amazon Comprehend features

Supported

Amazon Comprehend extracts key phrases and their relevance scores.

Supported

Amazon Comprehend supports entity recognition, including people and locations.

Supported

Amazon Comprehend supports sentiment analysis, categorizing text as positive, negative, neutral, or mixed.

Supported

Amazon Comprehend uses LDA to identify topics within text, supporting up to 100 topics.

Supported

Comprehend can identify the dominant language of text using ISO language codes.


Amazon Comprehend reviews

We've summarised 71 Amazon Comprehend reviews (Amazon Comprehend G2 reviews) and summarised the main points below.

Pros of Amazon Comprehend
  • Easy setup and use through a user-friendly interface.
  • Seamless integration with other AWS services.
  • Batch analysis capabilities.
  • Pre-trained models for multiple languages.
  • Useful for sentiment analysis, entity recognition, and key phrase extraction.
Cons of Amazon Comprehend
  • Difficult to use for non-developers and somewhat complex.
  • High cost, especially for large datasets and certain features.
  • Limited customization for complex NLP tasks.
  • Accuracy issues, especially with nuanced text or specific domains.
  • Generic models may not be suitable for specialized data analysis needs

Amazon Comprehend pricing

The commentary is based on 25 reviews from Amazon Comprehend G2 reviews.

Amazon Comprehend offers different APIs for various natural language processing tasks. Pricing is primarily usage-based, measured in units of 100 characters, with a 3-unit minimum charge per request. Custom Comprehend models have additional charges for training and management. Topic modeling is charged based on the total size of documents processed. A free tier is available for 12 months, offering 50,000 units of text per API per month and 5 topic modeling jobs up to 1MB each.

See the Amazon Comprehend pricing page.

  • Amazon Comprehend has a free plan.

  • Amazon Comprehend has a free trial.

Natural Language Processing
$0.0001 per units of 100 characters/unit

Natural language processing tasks like entity recognition, sentiment analysis, key phrase extraction, and language detection. Measured in units of 100 characters, with a 3-unit minimum charge per request.


Amazon Comprehend alternatives

  • Logo of Google Cloud Natural Language API
    Google Cloud Natural Language API
    Unlocks text's meaning: sentiment, keywords, categories, and more.
    Read more
  • Logo of IBM Watson Natural Language Understanding
    IBM Watson Natural Language Understanding
    Uncovers hidden meanings in text, revealing insights and relationships.
    Read more
  • Logo of Azure AI Language
    Azure AI Language
    Unlock text's secrets: analyze, understand, translate, and generate.
    Read more
  • Logo of Render
    Render
    Effortless cloud hosting and deployments for websites and apps.
    Read more
  • Logo of Discovery
    Discovery
    AI-powered product analytics for data-driven decisions and growth.
    Read more
  • Logo of SAS Visual Text Analytics
    SAS Visual Text Analytics
    Uncovers hidden insights from text data using AI.
    Read more

Amazon Comprehend FAQ

  • What is Amazon Comprehend and what does Amazon Comprehend do?

    Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to analyze text. It identifies the language, extracts key phrases, recognizes entities, determines sentiment, and performs topic modeling, enabling businesses to understand and organize large amounts of textual data.

  • How does Amazon Comprehend integrate with other tools?

    Amazon Comprehend seamlessly integrates with other AWS services like S3, Lambda, and SageMaker. This allows for streamlined data processing, analysis, and model training workflows within the AWS ecosystem. It supports various programming languages including Java, Python, and Node.js.

  • What the main competitors of Amazon Comprehend?

    Top alternatives to Amazon Comprehend include Google Natural Language API, IBM Watson Natural Language Understanding, and Microsoft Azure Text Analytics. These competitors offer similar NLP features like sentiment analysis, entity recognition, and topic modeling.

  • Is Amazon Comprehend legit?

    Yes, Amazon Comprehend is a legitimate service from Amazon Web Services. It's safe and used by many for sentiment analysis, entity recognition, and key phrase extraction from text data. However, some users find it costly and complex for specialized tasks.

  • How much does Amazon Comprehend cost?

    Amazon Comprehend pricing is pay-as-you-go, based on the number of units processed and the specific features used. The cost depends on the volume of text analyzed, making it potentially cost-effective for various product needs. Contact AWS for detailed pricing.

  • Is Amazon Comprehend customer service good?

    Customer reviews on Amazon Comprehend's customer service are mixed. Some appreciate the easy setup and helpful sentiment analysis, while others mention crashes, unresponsiveness, and limited accuracy requiring manual review. More details on the service's reliability would be beneficial.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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