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Amex GBT Egencia

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Company health

Employee growth
2% increase in the last year
Web traffic
21% decrease in the last quarter

Ratings

G2
4.5/5
(699)

Amex GBT Egencia description

Amex GBT Egencia is a global business travel platform designed for mid-size to large companies. It combines user-friendly travel and expense management tools with AI-driven insights to help businesses manage travel costs and improve traveler experiences. Features include travel booking, expense reporting, mileage tracking, and policy compliance tools.


Who is Amex GBT Egencia best for

Amex GBT Egencia is a user-friendly platform ideal for mid-size to large businesses seeking to streamline travel and expense management. Users praise the intuitive interface and mobile app, while some note occasional difficulties with flight credits and reservation changes. Consider Egencia if you need a centralized travel management solution with robust policy compliance features.

  • Ideal for medium to large enterprises (101+ employees).

  • Best fit for Healthcare, E-commerce, Consumer Goods, Education, Real Estate & Construction, Hospitality & Tourism, Media & Entertainment, Software, IT & Telecommunications, Energy & Utilities, and Professional Services.


Amex GBT Egencia reviews

We've summarised 699 Amex GBT Egencia reviews (Amex GBT Egencia G2 reviews) and summarised the main points below.

Pros of Amex GBT Egencia
  • User-friendly interface for booking travel and managing itineraries.
  • Convenient mobile app for accessing travel details on the go.
  • Centralized platform for managing all aspects of business travel.
  • Integration with expense reporting tools.
  • Clear display of company travel policies during booking.
Cons of Amex GBT Egencia
  • Flight and hotel prices are often higher than booking directly.
  • Applying flight credits requires contacting customer support.
  • Changing reservations can be difficult and time-consuming, often requiring a call to customer support.
  • Some airlines, like Norwegian and Ryanair, lack integration or have limited options.
  • Inconsistent experiences with customer support representatives.

Amex GBT Egencia pricing

The commentary is based on 36 reviews from Amex GBT Egencia G2 reviews.

Egencia's pricing receives mixed reviews. Some users find its rates competitive and appreciate automatic price adjustments for lower fares. Others report higher prices compared to booking directly or through other platforms, occasionally hindering access to negotiated discounts. Some appreciate cost savings through negotiated rates.

Users sentiment

Neutral
+0.07

See the Amex GBT Egencia pricing page.


Amex GBT Egencia alternatives

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    Navan (Formerly TripActions)
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  • Logo of Traivel
    Traivel
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    AmTrav
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  • Logo of FCM
    FCM
    Effortless business travel booking and management platform.
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Amex GBT Egencia FAQ

  • What is Amex GBT Egencia and what does Amex GBT Egencia do?

    Amex GBT Egencia is a business travel management platform for mid-size to large companies. It offers travel booking, expense reporting, and policy compliance tools, all within a user-friendly interface. Amex GBT Egencia helps businesses streamline travel processes and control costs.

  • How does Amex GBT Egencia integrate with other tools?

    Amex GBT Egencia integrates with expense reporting tools and offers a centralized platform for managing all aspects of business travel. It also provides a convenient mobile app for on-the-go access. Information on specific integrations with other tools is limited.

  • What the main competitors of Amex GBT Egencia?

    Top alternatives to Amex GBT Egencia include Spotnana, Traivel, Zoho Expense, and Roomex. These competitors offer similar business travel and expense management features, often with a focus on simplified booking, cost savings, and streamlined processes.

  • Is Amex GBT Egencia legit?

    Yes, Amex GBT Egencia is a legitimate and safe global business travel platform. It's used by many companies, particularly mid-size to large businesses, and offers a user-friendly interface, mobile app, and integrated expense reporting tools. While some users report higher prices and occasional customer service issues, it's generally considered a reliable platform.

  • How much does Amex GBT Egencia cost?

    Amex GBT Egencia doesn't publicly disclose pricing details. Contact their sales team for a customized quote based on your specific business travel needs. Consider factors like company size and required features when evaluating if Egencia is worth the investment.

  • Is Amex GBT Egencia customer service good?

    Egencia's customer service receives mixed reviews. While many users praise the helpful and responsive support agents, some have experienced long wait times and inconsistent service quality, especially after hours. Several reviewers mention positive experiences with agents going "above and beyond."


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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