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Amilia

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Company health

Employee growth
20% increase in the last year
Web traffic
6% decrease in the last quarter
Financing
February 2022 - $30M

Ratings

G2
4.4/5
(11)
TrustPilot
1.4/5
(15)
Glassdoor
4.1/5
(68)

Amilia description

Amilia is a cloud-based management software designed for businesses that offer classes, activities, or programs. Primarily serving North America, it helps organizations manage registrations, payments, scheduling, and communication with customers. Amilia aims to streamline operations and improve workflow for businesses like camps, gyms, and sports leagues, allowing them to efficiently handle online registrations, automate billing, and manage staff and facilities, all from one platform.


Who is Amilia best for

We find that Amilia is a cloud-based management software ideal for businesses offering classes, activities, or programs. User feedback highlights its comprehensive reporting tools and streamlined registration. However, some users mention challenges with account cancellation and occasional system slowdowns. Amilia is particularly beneficial for organizations looking to efficiently handle online registrations and automate billing.

  • Great for medium-sized businesses (101-1,000 employees) needing an all-in-one solution to streamline operations and improve workflow.

  • A strong fit for businesses in hospitality and tourism that require efficient management of bookings, payments, and customer communication.


Amilia features

Supported

Flexible online registration: SmartRec can handle a high volume of registrations with ease, ensuring that families can sign up for your camp without any technical issues. Manage demand with our flexible drop-in options, priority registration, and automated wait lists. Our configurable forms are integrated into the registration process, allowing you to collect all the necessary information from families.

Supported

Program & Activity Management: SmartRec allows you to create and manage various programs and activities within your camp, giving you flexibility and control over your offerings. Create multi-activity or multi-week programs, and track registrations and attendance for each specific activity.

Supported

Automated Billing & Payments: Our camp registration software simplifies payment processing by allowing families to pay online through various methods. You can set up automated billing schedules for recurring payments, reducing administrative overhead. Offer flexible payment options, including installments and discounts, to accommodate different family budgets.

Supported

Automated Communication: SmartRec facilitates easy communication with families by sending automated email updates, notifications, and reminders about important dates, deadlines, and camp-related information.

Supported

Staff Management: SmartRec streamlines staff management by allowing you to track staff availability, certifications, and training. Assign staff to specific activities and manage their schedules efficiently.

Supported

Reporting and Analytics: SmartRec simplifies reporting and data analysis by providing you with access to key metrics and insights about your camp operations. Track registrations, attendance, payments, and other data points to make informed decisions. Generate reports to gain a comprehensive view of your camp's performance and identify areas for improvement.

Supported

Customer Support: SmartRec offers robust customer support to assist you with any questions or issues that may arise. Our support team is available to provide guidance and help you make the most of the software.


Amilia reviews

We've summarised 26 Amilia reviews (Amilia TrustPilot reviews and Amilia G2 reviews) and summarised the main points below.

Pros of Amilia
  • Comprehensive reporting tools and data analysis capabilities.
  • Streamlined registration and payment processing.
  • User-friendly interface for most users.
  • Responsive and helpful customer support (though sometimes slow).
  • Affordable pricing for startups and non-profits.
Cons of Amilia
  • Difficult and lengthy account cancellation process.
  • Unexpected billing issues and difficulty obtaining refunds.
  • Limited customization options for specific needs.
  • Outdated user interface/user experience (UI/UX).
  • Occasional system slowdowns and freezing issues during peak times.

Amilia pricing

The commentary is based on 4 reviews from Amilia G2 reviews and Amilia TrustPilot reviews.

We find that Amilia's pricing is a mixed bag. While some users feel it's reasonable for the features offered, others have expressed extreme frustration with billing practices, particularly difficulty canceling accounts and unexpected charges.

Users sentiment

Strongly negative
-1

See the Amilia pricing page.

  • Amilia has a free trial.

Starter
$99/mo

Best for SMBs looking to streamline their operations. Includes up to 5,000 active accounts, 5 store fronts, and 5 facilities. Implementation services start at $899.

Growth
$499/mo

Best for growing organizations looking to scale. Includes up to 25,000 active accounts, 50 store fronts, and 20 facilities. Implementation services start at $3,000.

Plus
$799/mo

For large organizations and agencies looking to engage with their community. Includes unlimited active accounts, store fronts, and facilities. Implementation services are custom priced.


Amilia alternatives

  • Logo of Campminder
    Campminder
    Streamlines camp management: registration, billing, and parent communication.
    Read more
  • Logo of Arbox
    Arbox
    Manage fitness businesses: bookings, billing, clients, and marketing.
    Read more
  • Logo of Omnify
    Omnify
    Streamlines bookings, payments, and customer management for camps.
    Read more
  • Logo of Jumbula
    Jumbula
    Streamlines program management for camps and classes.
    Read more
  • Logo of Jackrabbit Class
    Jackrabbit Class
    Streamlines class management, boosts enrollment, and simplifies admin.
    Read more
  • Logo of PlayMetrics
    PlayMetrics
    Simplifies youth sports management: registration, scheduling, comms, and finances.
    Read more

Amilia FAQ

  • What is Amilia and what does Amilia do?

    We find Amilia to be a helpful cloud-based platform designed for businesses offering classes, activities, or programs. It streamlines registrations, payments, scheduling, and customer communication, making it easier for organizations to manage their operations efficiently. We think it's particularly useful for camps, gyms, and sports leagues.

  • How does Amilia integrate with other tools?

    We find that Amilia integrates with several payment gateways to facilitate online transactions. Information on other integrations isn't readily available, suggesting limited third-party connectivity compared to some competitors. You might need to contact Amilia directly for more details on specific integrations.

  • What the main competitors of Amilia?

    We find that Amilia's main competitors are Campminder, Arbox, Omnify, Jumbula, Jackrabbit Class, and PlayMetrics. Each offers similar features for managing registrations, payments, and customer communications, though they may focus on specific niches like camps or fitness studios.

  • Is Amilia legit?

    We find Amilia to be a legitimate business. However, user reviews on Trustpilot are quite low, while G2 and Glassdoor ratings are positive. We advise researching and comparing alternatives before committing.

  • How much does Amilia cost?

    Amilia's Starter plan is $99 per month, Growth is $499 per month, and the Plus plan is $799 per month. They also offer custom implementation services at an additional cost. Nonprofit pricing is available.

  • Is Amilia customer service good?

    We find that Amilia's customer service receives mixed reviews. While some users praise the staff's friendliness and helpfulness during the initial setup, others have expressed frustration with slow response times, difficulty canceling accounts, and unexpected billing issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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