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Appen

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
17% decrease in the last quarter

Ratings

G2
4.2/5
(29)
Capterra
4.1/5
(25)
TrustPilot
1.3/5
(20)
Glassdoor
3.6/5
(5578)

Appen description

Appen provides high-quality data to train and improve artificial intelligence (AI) systems. They offer a platform and services for collecting, labeling, and managing large datasets of text, images, audio, and more. With expertise in AI for over 25 years and a global network of contributors, Appen helps businesses build reliable AI models for various industries. Their solutions aim to ensure data accuracy, scalability, and efficiency throughout the AI development lifecycle.


What companies are using Appen?

Adobe is using Appen
Adobe
Salesforce is using Appen
Salesforce
LinkedIN is using Appen
LinkedIN
NVIDIA is using Appen
NVIDIA
Bloomberg is using Appen
Bloomberg
Pinterest is using Appen
Pinterest
MicrOsoft is using Appen
MicrOsoft
Airbus is using Appen
Airbus
AMazon is using Appen
AMazon
Zapier is used by Adobe, Salesforce, LinkedIN, NVIDIA, Bloomberg, Pinterest, MicrOsoft, Airbus, AMazon.

Who is Appen best for

Appen provides high-quality data for AI training. They offer a platform and services for data collection, labeling, and management. Users praise the platform's flexibility and valuable AI experience but point out inconsistencies with project availability and customer support. Appen caters to businesses of all sizes needing reliable AI data solutions.

  • Best for medium businesses (101-1000 employees) and large enterprises (1001+ employees).

  • Ideal for Technology, E-commerce, Automotive, and Research industries.


Appen features

Supported

Appen supports image and video annotation services for computer vision tasks.

Supported

Appen streamlines computer vision workflows, including data annotation and model evaluation.

Supported

Appen supports data quality management with features for monitoring and improving data accuracy, completeness, and consistency.

Supported

Appen allows training custom language models with proprietary data.


Appen reviews

We've summarised 74 Appen reviews (Appen TrustPilot reviews, Appen Capterra reviews and Appen G2 reviews) and summarised the main points below.

Pros of Appen
  • High-quality data annotation platform with a wide range of project types.
  • Flexible remote work opportunities and generally easy-to-use interface.
  • Provides valuable experience in AI and machine learning related tasks.
  • Prompt and reliable payment for completed tasks.
  • Offers a good source of supplementary income.
Cons of Appen
  • Unclear account and project access, leading to confusion with multiple logins and URLs.
  • Inconsistent project availability, with projects disappearing or not being accessible despite showing as open.
  • Slow and unhelpful customer support, often providing generic responses and failing to resolve issues.
  • Account termination or project removal without clear explanation or warning.
  • Misleading job postings on job boards, often omitting key requirements or exaggerating pay rates.

Appen alternatives

  • Logo of SuperAnnotate
    SuperAnnotate
    Streamline AI model training with collaborative, quality data labeling.
    Read more
  • Logo of Shaip Cloud
    Shaip Cloud
    Prepares quality training data for machine learning projects.
    Read more
  • Logo of SUPA
    SUPA
    Human-powered data labeling for better, unbiased AI.
    Read more
  • Logo of Labelbox
    Labelbox
    Train, automate, and improve your computer vision models.
    Read more
  • Logo of Encord
    Encord
    Streamlines video and image training data for better AI.
    Read more
  • Logo of Scale Document AI
    Scale Document AI
    Unlocks document data accurately, quickly, without templates.
    Read more

Appen FAQ

  • What is Appen and what does Appen do?

    Appen is a data annotation platform providing high-quality training data for AI models. They offer data collection, labeling, and management services for various data types like text, images, and audio. Appen helps businesses build and improve AI models with a global network of contributors and over 25 years of experience.

  • How does Appen integrate with other tools?

    There is no information available about Appen's direct integrations with other tools. However, they offer a robust API for custom integrations. For specific integration capabilities, contacting Appen directly is recommended.

  • What the main competitors of Appen?

    Top alternatives to Appen include SuperAnnotate, Labelbox, and Databricks Data Intelligence Platform. These competitors offer similar data annotation and management services for AI model development. Other options like Amazon Marketing Cloud and Alteryx focus on data analytics and business intelligence.

  • Is Appen legit?

    Appen is a legitimate company providing data annotation services for AI development. While some users report inconsistent project availability and unhelpful customer support, many praise Appen for its flexible remote work and high-quality data platform. Consider these factors when deciding if Appen is safe and suitable for your needs.

  • How much does Appen cost?

    Appen doesn't publicly disclose pricing. To get a quote for data annotation, data collection, or other services, you will need to contact their sales team. Consider requesting a demo to assess if Appen's product is worth the investment for your needs.

  • Is Appen customer service good?

    Appen's customer service receives overwhelmingly negative reviews. Users report slow response times, unhelpful generic replies, and unresolved issues. Many mention account terminations and project removals without explanation, adding to the dissatisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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