Last updated on
Company health
Ratings
Apple Remote Desktop description
Apple Remote Desktop is a software solution designed for businesses to manage Apple devices within their network. It allows IT administrators to remotely control Mac computers, install and update software, provide real-time assistance to users, and generate reports on hardware and software inventory. While best for managing Macs, it can also control devices running Windows, Linux, and UNIX systems.
Who is Apple Remote Desktop best for
Apple Remote Desktop streamlines Apple device management for IT administrators. Its intuitive interface simplifies remote control, software deployment, and hardware/software inventory reporting. Users praise its easy setup and seamless Mac integration, while some note network dependency and cost. Best for organizations with a significant number of Apple devices.
-
Ideal for small to medium-sized businesses (1-1000 employees), especially those with a predominantly Apple ecosystem.
-
Best fit for Education and Software/IT/Telecommunications, but also suitable for other sectors like Healthcare, Finance, and Legal.
Apple Remote Desktop features
Supported Apple Remote Desktop enables efficient distribution of software packages to remote Mac systems. |
Supported Apple Remote Desktop allows IT administrators to provide real-time online assistance to end-users. |
Supported Apple Remote Desktop facilitates the creation of detailed reports on software and hardware inventory. |
Supported Apple Remote Desktop supports the automation of routine management tasks. |
Supported Apple Remote Desktop enables IT administrators to remotely control and monitor Mac computers. |
Supported Apple Remote Desktop facilitates remote management of system power states, including locking screens, sleeping, waking, restarting, and shutting down Mac systems. |
Supported Apple Remote Desktop allows for the remote execution of UNIX shell scripts or commands on client systems. |
Apple Remote Desktop reviews
We've summarised 51 Apple Remote Desktop reviews (Apple Remote Desktop G2 reviews) and summarised the main points below.
- Easy setup and intuitive user interface.
- Seamless remote control and management of Macs.
- Useful features like screen sharing, monitoring, and file transfer.
- Built-in with Apple ID for easy connection to other Macs.
- Batch commands and software deployment capabilities.
- Network issues can cause slow access speeds.
- VLAN compatibility issues, particularly with Bonjour discovery.
- Requires a strong internet connection, ideally 30-40mbps.
- Limited control options during remote sessions.
- High cost and lack of enterprise features
Apple Remote Desktop alternatives
Apple Remote Desktop FAQ
Apple Remote Desktop is a software solution for managing Apple devices in a business setting. It enables IT administrators to remotely control Macs, install software, provide user support, and generate reports. While optimized for Macs, it can also manage Windows, Linux, and UNIX systems.
What is Apple Remote Desktop and what does Apple Remote Desktop do?
Apple Remote Desktop is a software solution for managing Apple devices in a business setting. It enables IT administrators to remotely control Macs, install software, provide user support, and generate reports. While optimized for Macs, it can also manage Windows, Linux, and UNIX systems.
Apple Remote Desktop integrates seamlessly with other Apple products and services, leveraging Apple ID for authentication and connection. It supports remote execution of UNIX shell scripts, extending its functionality through command-line tools. It lacks direct integration with third-party management platforms.
How does Apple Remote Desktop integrate with other tools?
Apple Remote Desktop integrates seamlessly with other Apple products and services, leveraging Apple ID for authentication and connection. It supports remote execution of UNIX shell scripts, extending its functionality through command-line tools. It lacks direct integration with third-party management platforms.
Top alternatives to Apple Remote Desktop include Addigy, ManageEngine Endpoint Central, TeamViewer, N-able N-central, InvGate Insight, and Jamf Now. These competitors offer similar remote management capabilities, often with broader platform support or enhanced features.
What the main competitors of Apple Remote Desktop?
Top alternatives to Apple Remote Desktop include Addigy, ManageEngine Endpoint Central, TeamViewer, N-able N-central, InvGate Insight, and Jamf Now. These competitors offer similar remote management capabilities, often with broader platform support or enhanced features.
Yes, Apple Remote Desktop is a legitimate software offered by Apple Inc. It's safe to use for managing Apple devices, though users report occasional network issues and limited control options during remote sessions. It's known for easy setup and seamless remote management of Macs.
Is Apple Remote Desktop legit?
Yes, Apple Remote Desktop is a legitimate software offered by Apple Inc. It's safe to use for managing Apple devices, though users report occasional network issues and limited control options during remote sessions. It's known for easy setup and seamless remote management of Macs.
Apple Remote Desktop is priced at $99 for a one-time purchase, allowing management of up to 100 Macs. There is no subscription plan or free trial available. Whether it's worth it depends on your specific needs for remote management.
How much does Apple Remote Desktop cost?
Apple Remote Desktop is priced at $99 for a one-time purchase, allowing management of up to 100 Macs. There is no subscription plan or free trial available. Whether it's worth it depends on your specific needs for remote management.
Apple Remote Desktop's customer service receives positive feedback. Users praise the support team's helpfulness and problem-solving abilities, leading to high satisfaction and a great overall experience. Some users found setup to be tedious, requiring reliance on forums and tech support.
Is Apple Remote Desktop customer service good?
Apple Remote Desktop's customer service receives positive feedback. Users praise the support team's helpfulness and problem-solving abilities, leading to high satisfaction and a great overall experience. Some users found setup to be tedious, requiring reliance on forums and tech support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.