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Arcade

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Company health

Employee growth
32% increase in the last year
Web traffic
4% increase in the last quarter
Financing
June 2022 - $8M

Ratings

G2
4.7/5
(95)

Arcade description

Arcade is a software platform for building interactive product demos. Designed to be easy to use, Arcade requires no coding and allows anyone, regardless of technical skill, to create and edit demos. Users can record their screen, add interactive elements like branching narratives and calls to action, then embed the finished product on their website or share it as a link. Arcade also offers analytics to track viewer engagement.


What companies are using Arcade?

Glide is using Arcade
Glide
Zapier is using Arcade
Zapier
Quantum Metric is using Arcade
Quantum Metric
Sentry is using Arcade
Sentry
Appfire is using Arcade
Appfire
Mux is using Arcade
Mux
Hack The Box is using Arcade
Hack The Box
RudderStack is using Arcade
RudderStack
Atlassian is using Arcade
Atlassian
Carta is using Arcade
Carta
Pennylane is using Arcade
Pennylane
Zapier is used by Glide, Zapier, Quantum Metric, Sentry, Appfire, Mux, Hack The Box, RudderStack, Atlassian, Carta, Pennylane.

Who is using Arcade?


Who is Arcade best for

Arcade is a no-code platform for creating engaging, interactive product demos. Perfect for small to medium SaaS businesses, Arcade empowers anyone to easily build and share demos. Users praise its intuitive interface and high-quality video, while some note the cost as a potential drawback.

  • Best for small to medium businesses.

  • Ideal for SaaS companies.


Arcade features

Supported

Arcade allows creating interactive product demos with branching narratives and calls to action.

Supported

Arcade enables prospects to try products before purchase via interactive software demos.

Supported

Arcade supports software demo analytics, tracking engagement and performance with detailed metrics.

Supported

Arcade allows creation of interactive product demos with hotspots, voiceovers, and branching.

Supported

Arcade supports interactive demos with elements similar to interactive videos.

Supported

Arcade allows creating engaging and effective software demos tailored to specific audiences.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.18

Customer Service

Strongly positive
+0.86

Ease of Use

Strongly positive
+0.96

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Strongly positive
+0.72

Scalability

Rather negative
-0.6

Arcade reviews

We've summarised 58 Arcade reviews (Arcade G2 reviews) and summarised the main points below.

Pros of Arcade
  • Intuitive and easy-to-use interface for creating interactive demos.
  • High-quality video clarity and screen capture.
  • Excellent customer support, responsive and helpful.
  • Seamless integration with websites and other platforms via embed code or link.
  • Customization options allow for branding and tailored experiences.
Cons of Arcade
  • Per-user pricing can be expensive, especially for startups.
  • Limited free version with restrictions on the number of arcades.
  • Editing options for overlay text styling are limited.
  • Occasional bugs with session recordings, particularly in mobile environments.
  • Organizing arcades in the dashboard could be improved.

Arcade pricing

The commentary is based on 19 reviews from Arcade G2 reviews.

Arcade offers a 14-day free trial for the Growth plan. They also offer discounts on the Growth or Pro plan for companies before their Series A or smaller.

Users sentiment

Neutral
-0.23

See the Arcade pricing page.

  • Arcade has a free plan.

  • Arcade has a free trial.

Free
Free

3 published Arcades, Arcade watermark, Chapters, Background music, Synthetic voiceover, Camera recording

Pro
$32 per user/month

Unlimited Arcades, Remove Arcade watermark, Global Insights, Blur (redaction), Video editing, Pan and zoom, GIF & Video export, Intercom support

Growth
$42.5 per user/month

Max. 10 users, Unlimited Arcades, White-labeled Arcades, Custom themes, Collections, Advanced Insights, Advanced Branching, Advanced permissions, Audience Reveal, Forms, Integrations, Translations, Commenting, Priority support

Enterprise
Custom

Min. 10 users, Unlimited Arcades, Workspaces: Multiple Teams, HTML Capture Early Access, SSO, Insights exports, Custom domain, Demo services, Advanced onboarding, API, Enterprise grade security, Private Slack channel


Arcade alternatives

  • Logo of Supademo
    arcade-2 vs Supademo
    Craft engaging product demos that convert viewers into customers.
    Read more
  • Logo of Consensus
    Consensus
    Interactive demo platform. Frees sales to close. Data-driven insights.
    Read more
  • Logo of Demoboost
    Demoboost
    Create and automate interactive product demos for better sales.
    Read more
  • Logo of Storylane
    Storylane
    Interactive product demos, no coding needed, boosting sales engagement.
    Read more
  • Logo of Navattic
    Navattic
    Let prospects try your product before they buy with interactive demos.
    Read more
  • Logo of Reprise
    Reprise
    Show off your software with custom demos, boosting sales.
    Read more

Arcade FAQ

  • What is Arcade and what does Arcade do?

    Arcade is a no-code platform for creating interactive product demos. Users can record their screen, add interactive elements, and embed demos on their website. It's user-friendly, offers analytics, and is ideal for small to medium-sized SaaS businesses.

  • How does Arcade integrate with other tools?

    Arcade offers seamless integration with websites and other platforms through embed codes or direct links, enabling easy sharing of interactive product demos. This facilitates broader reach and engagement with potential customers.

  • What the main competitors of Arcade?

    Alternatives to Arcade include Storylane, Guideflow, and ClickUp. These platforms offer similar interactive demo creation capabilities. Storylane focuses on product demos for sales and marketing, Guideflow on interactive guides and demos, and ClickUp integrates demos within a broader work management platform.

  • Is Arcade legit?

    Arcade is a legitimate platform for creating interactive product demos. User reviews praise its intuitive interface, high-quality video, and excellent customer support. However, potential users should be aware of the cost, especially for startups.

  • How much does Arcade cost?

    Arcade's pricing includes a Free plan, a Pro plan at $32/month, and a Growth plan at $42.50/month. The Enterprise plan has custom pricing. They offer an annual discount of 15% and a free trial is available. Startups may be eligible for discounts on paid plans.

  • Is Arcade customer service good?

    Arcade's customer support is frequently praised in reviews. Users describe the support team as "excellent," "amazing," "responsive," and readily available to address questions and resolve issues quickly and efficiently. Several reviewers mention positive experiences with real-time support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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