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Atomicwork

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Atomicwork description

Atomicwork is a cloud-based service management platform designed to streamline internal IT and HR processes for mid-size to large enterprises. It offers AI-powered features like automated workflows, virtual assistants for employees, and an integrated service desk to handle requests and incidents. Its focus is on improving employee support, automating repetitive tasks, and increasing overall operational efficiency through a central platform accessible through popular communication tools like Slack and Microsoft Teams. Atomicwork emphasizes security and compliance with industry standards.


Who is Atomicwork best for

Atomicwork is a cloud-based service management platform designed for mid-size to large enterprises to streamline IT and HR processes. It offers AI-powered automation, virtual assistants, and an integrated service desk accessible through Slack and Microsoft Teams. Atomicwork helps improve employee support, automate repetitive tasks, and increase operational efficiency while prioritizing security and compliance.

  • Best for companies with 500-1000 employees.

  • Not enough data to determine industry fit.


Atomicwork features

Supported

Atomicwork supports asset lifecycle management for IT assets, from procurement to retirement.

Supported

Atomicwork offers AI-powered chatbots for IT support, automating conversations and providing instant responses.

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Atomicwork prioritizes security and compliance, adhering to ISO 27001 and other standards.

Supported

Atomicwork supports comprehensive IT service management, including incident, problem, change, and request management.

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Atomicwork supports workflow automation with a drag-and-drop builder, enabling flexible workflows and integrations.

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Atomicwork offers a knowledge base that integrates with various platforms.


Atomicwork pricing

See the Atomicwork pricing page.

  • Atomicwork has a free trial.


Atomicwork alternatives

  • Logo of Freshservice
    Freshservice
    Streamlined IT service management for happier teams.
    Read more
  • Logo of SuperOps
    SuperOps
    Streamlines IT services for MSPs, automating tasks and simplifying management.
    Read more
  • Logo of ServiceNow IT Service Management
    ServiceNow IT Service Management
    Streamlines IT, automates tasks, improves service, reduces costs.
    Read more
  • Logo of SysAid
    SysAid
    Effortless IT service management, automating help desk and internal requests.
    Read more
  • Logo of 4me
    4me
    Connect, automate, and improve enterprise service management.
    Read more
  • Logo of Motadata ServiceOps
    Motadata ServiceOps
    Streamlines IT, automates tasks, and boosts efficiency with AI.
    Read more

Atomicwork FAQ

  • What is Atomicwork and what does Atomicwork do?

    Atomicwork is a cloud-based service management platform streamlining IT and HR processes for enterprises. It uses AI for automated workflows, virtual employee assistants, and an integrated service desk to handle requests, boosting operational efficiency and employee support. It integrates with tools like Slack and Microsoft Teams.

  • How does Atomicwork integrate with other tools?

    Atomicwork integrates with popular communication tools like Slack and Microsoft Teams, enabling users to access its service management features directly within these platforms. It also supports integrations through its workflow automation capabilities, offering a drag-and-drop builder for flexible workflows. A knowledge base integration is also available.

  • What the main competitors of Atomicwork?

    Atomicwork competes with other service management platforms like 4me, Freshworks, and SysAid. These alternatives offer similar features, including IT service management, automation, and streamlined workflows. Rippling and ChangeEngine are also competitors, focusing on broader employee management and experience platforms.

  • Is Atomicwork legit?

    Atomicwork appears legitimate, offering IT and HR service management features like AI chatbots and workflow automation. However, with limited user reviews and neutral pricing, exploring alternatives like 4me or Freshworks is recommended for a comprehensive comparison.

  • How much does Atomicwork cost?

    Atomicwork's Professional plan is priced at $90/employee/year. Business and Enterprise plan pricing is available upon request. A free trial is available for those wanting to test the software.

  • Is Atomicwork customer service good?

    There are no reviews available to determine the quality of Atomicwork's customer service. Therefore, no information is available on customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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