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AudienceView Professional

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Last updated on

Company health

Employee growth
33% increase in the last year
Web traffic
34% decrease in the last quarter
Financing
February 2016 - $20M

Ratings

G2
4.4/5
(80)

AudienceView Professional description

AudienceView Professional is an all-in-one event ticketing and management platform designed for venues, theaters, and arts organizations. It offers tools for ticketing, marketing, fundraising, customer relationship management (CRM), and analytics. AudienceView Professional helps you sell tickets online, manage events, track sales, understand your audience, and engage with patrons. It aims to provide a centralized system for managing all aspects of live events, from marketing and ticketing to reporting and fundraising. Their focus on flexibility and customization makes it a good fit for organizations of all sizes.


Who is AudienceView Professional best for

AudienceView Professional is an all-in-one event ticketing and management platform ideal for venues, theaters, and arts organizations. Users praise its comprehensive reporting, user-friendly ticketing platform, and flexible ticketing options. However, some find the backend navigation cumbersome and customer support slow. If your organization needs robust reporting and flexible ticketing in a user-friendly platform, AudienceView is a strong option.

  • Best for small organizations, less suitable for enterprise companies.

  • Designed for venues, theaters, and arts organizations.


AudienceView Professional features

Supported

AudienceView Professional supports online ticket sales and registration.

Supported

AudienceView Professional enables selling tickets online via a dedicated platform.

Supported

AudienceView Professional supports email marketing, social media integration, and campaign management.

Supported

AudienceView Professional supports event creation, registration, ticketing, and promotion via communication tools.

Supported

AudienceView Professional offers robust reporting and analytics features, including customizable reports and real-time data insights.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.14

Customer Service

Strongly positive
+0.79

Ease of Use

Rather positive
+0.39

Reliability and Performance

Rather positive
+0.54

Ease of Implementation

Neutral
+0.25

AudienceView Professional reviews

We've summarised 80 AudienceView Professional reviews (AudienceView Professional G2 reviews) and summarised the main points below.

Pros of AudienceView Professional
  • Comprehensive reporting features with detailed sales and patron data.
  • User-friendly ticketing platform for both staff and patrons, especially for online sales.
  • Flexible ticketing options for various events, packages, and pricing tiers.
  • Responsive and helpful customer support, albeit sometimes slow to respond.
  • Effective CRM capabilities for managing patron and donor information.
Cons of AudienceView Professional
  • Difficult to contact customer support directly, often requiring email and waiting days for responses.
  • Limited customization options for online user interface, especially for mobile devices.
  • Backend navigation can be cumbersome, with too many clicks and page reloads.
  • Reporting features, while robust, could be more customizable and streamlined.
  • Occasional system outages and performance issues.

AudienceView Professional pricing

The commentary is based on 8 reviews from AudienceView Professional G2 reviews.

AudienceView Professional offers subscription and per-ticket pricing models. They provide features like unlimited user licenses, support, CRM, reserved seating, and more. Contact them for a custom quote.

Users sentiment

Neutral
-0.2

See the AudienceView Professional pricing page.


AudienceView Professional alternatives

  • Logo of Eventeny
    Eventeny
    Streamlines event planning, ticketing, and vendor management.
    Read more
  • Logo of SimpleTix
    SimpleTix
    Easy online ticketing and event management, pay-per-ticket.
    Read more
  • Logo of Agile Ticketing
    Agile Ticketing
    Streamlines ticketing, marketing, and fundraising for cultural venues.
    Read more
  • Logo of Eventify
    Eventify
    Streamlines event planning, engagement, and ROI measurement.
    Read more
  • Logo of Tixly
    Tixly
    Streamlined ticketing and event management for venues.
    Read more
  • Logo of Eventcombo
    Eventcombo
    Streamlines event planning, boosts engagement, and delivers data-driven insights.
    Read more

AudienceView Professional FAQ

  • What is AudienceView Professional and what does AudienceView Professional do?

    AudienceView Professional is a comprehensive event ticketing and management platform for venues, theaters, and arts organizations. It provides tools for ticketing, marketing, fundraising, CRM, and analytics, enabling efficient event management, sales tracking, and audience engagement. It's best suited for small to mid-sized organizations.

  • How does AudienceView Professional integrate with other tools?

    AudienceView Professional integrates with various tools to enhance its functionality. It supports integrations with CRM systems, email marketing platforms, and social media channels. This allows for streamlined data flow and improved marketing and communication capabilities. It also integrates with fundraising platforms.

  • What the main competitors of AudienceView Professional?

    Top alternatives to AudienceView Professional include ThunderTix, Eventcombo, and Purplepass Ticketing. These competitors offer similar features for ticketing, event management, and marketing, often with a focus on user-friendliness and comprehensive tools. Eventbrite is another popular option, especially for broader event discovery.

  • Is AudienceView Professional legit?

    AudienceView Professional is a legitimate platform used by many organizations for ticketing and event management. However, some users have reported difficulties with customer support responsiveness and backend navigation. Consider exploring alternative options if these are critical concerns for you.

  • How much does AudienceView Professional cost?

    I couldn't find pricing details for AudienceView Professional. Contact the vendor directly to determine if AudienceView Professional's product pricing and features are a worthwhile investment for your needs.

  • Is AudienceView Professional customer service good?

    AudienceView Professional's customer service receives positive feedback for its responsiveness and helpfulness in resolving issues. Users appreciate the prompt replies and efficient solutions provided by the support team. However, some users find it difficult to contact support directly.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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