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AutomationEdge

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Company health

Employee growth
9% increase in the last year
Web traffic
14% decrease in the last quarter

Ratings

G2
4.6/5
(74)

AutomationEdge description

AutomationEdge is a software platform designed to automate repetitive tasks in your business, like processing invoices or managing customer requests. It uses a combination of technologies like artificial intelligence and robots to handle these tasks, freeing up your employees to focus on more important work. AutomationEdge is designed to work across different departments, such as IT, HR, and Finance, and comes with pre-built robots for common tasks. You can use their pre-built options or customize your own. It's like having a team of virtual assistants that can handle the tedious parts of your business.


Who is AutomationEdge best for

AutomationEdge is an AI-powered robotic process automation (RPA) platform best suited for mid-size to large enterprises across various industries. It offers pre-built robots and workflows for common tasks, along with comprehensive reporting and seamless integrations. Users praise its user-friendly interface, automation capabilities, and excellent customer support. However, some have noted limited customization options and occasional technical glitches.

  • Best fit for medium to large enterprises.

  • Suitable for businesses across various industries seeking to automate processes, especially those with IT departments.


AutomationEdge features

Supported

AutomationEdge offers pre-built integrations with various services.

Supported

AutomationEdge automates repetitive tasks using software robots mimicking human actions.

Supported

AutomationEdge uses AI to automate tasks, predict outcomes, and optimize processes.

Supported

AutomationEdge offers low-code automation design, integrates with core systems, and supports bot execution.

Supported

AutomationEdge automates repetitive agent tasks within ServiceNow, improving productivity.

Supported

AutomationEdge increases efficiency by automating processes and using multifunctional bots.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Strongly positive
+1

AutomationEdge reviews

We've summarised 74 AutomationEdge reviews (AutomationEdge G2 reviews) and summarised the main points below.

Pros of AutomationEdge
  • User-friendly interface and ease of use.
  • Wide range of automation capabilities across departments.
  • Seamless integration with third-party tools and ERP systems.
  • Comprehensive reporting features.
  • Scalable to handle increasing workloads.
  • Excellent and responsive customer support.
  • Fast implementation and rapid ROI.
  • Pre-built robots and workflows for common tasks.
  • Consumption-based pricing model.
  • Powerful automation for web and desktop applications.
Cons of AutomationEdge
  • Limited customization options for specific organizational needs.
  • Occasional technical glitches and potential support challenges.
  • Password reset process can be time-consuming.
  • Process Studio limited to single device usage.
  • Masking API security concerns.
  • Some plugins require Java code.
  • High cost, especially for advanced features.
  • Difficult and time-consuming customization.
  • Time-consuming software installation.
  • Limited advanced functionalities for non-technical users.
  • Excel plugin functionality could be improved.
  • Limited knowledge articles.

AutomationEdge pricing

The commentary is based on 9 reviews from AutomationEdge G2 reviews.

AutomationEdge offers consumption-based pricing, allowing users to pay only for what they use. While some users find the cost higher compared to other solutions, many highlight the quick ROI due to rapid automation and cost savings. A few users suggest more pricing customization options.

Users sentiment

Strongly positive
+1

AutomationEdge alternatives

  • Logo of ServiceNow Automation Engine
    ServiceNow Automation Engine
    Streamlines workflows, connecting apps and automating tasks.
    Read more
  • Logo of Aiwozo
    Aiwozo
    Smartly automates business tasks, blending RPA and AI for efficiency.
    Read more
  • Logo of SAP Build Process Automation
    SAP Build Process Automation
    Automate business tasks and processes, no-code, with AI boost.
    Read more
  • Logo of akaBot
    akaBot
    Automates business tasks, saving time and money.
    Read more
  • Logo of AssistEdge
    AssistEdge
    Automates business processes with AI for faster, smarter operations.
    Read more
  • Logo of Hyland RPA
    Hyland RPA
    Automates business tasks, freeing up humans for bigger things.
    Read more

AutomationEdge FAQ

  • What is AutomationEdge and what does AutomationEdge do?

    AutomationEdge is an AI-powered robotic process automation (RPA) platform that automates repetitive business tasks. It offers pre-built integrations, customizable robots, and tools for IT, HR, and finance departments, boosting efficiency and freeing up employees for strategic work. It's known for its user-friendly interface and comprehensive automation capabilities.

  • How does AutomationEdge integrate with other tools?

    AutomationEdge integrates with various systems through pre-built connectors, enabling seamless automation across different platforms. It supports robotic process automation (RPA) and AI-powered automation for diverse tasks and workflows. It offers tools for designing, executing, and managing automations across the enterprise.

  • What the main competitors of AutomationEdge?

    Alternatives to AutomationEdge include akaBot, Zendesk Support Suite, Freshservice, Atera, SolarWinds Service Desk, and ClickUp. These competitors offer similar features such as RPA, AI-powered automation, and IT management tools.

  • Is AutomationEdge legit?

    AutomationEdge is a legitimate RPA platform offering automation solutions for businesses. User reviews praise its user-friendly interface, integrations, and reporting features. However, some users mention limited customization and occasional technical glitches. Consider these factors when evaluating AutomationEdge for your automation needs.

  • How much does AutomationEdge cost?

    I couldn't find pricing details for AutomationEdge. Contact AutomationEdge directly for product pricing and to determine if it's worth the investment for your needs. Consider factors like features and your budget when evaluating the product.

  • Is AutomationEdge customer service good?

    Customer support for AutomationEdge receives mixed reviews. While some users praise the support team's responsiveness and helpfulness, others have experienced issues with the password reset process and occasional technical glitches with limited support in resolving them.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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