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Backup Exec

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Company health

Employee growth
35% decrease in the last year
Web traffic
15% decrease in the last quarter

Ratings

G2
4.2/5
(272)

Backup Exec description

Backup Exec is a data backup and recovery software designed for small and midsize businesses. It offers a simple, user-friendly interface to protect data stored on physical servers, virtual machines, and the cloud. Backup Exec allows you to back up data to various locations, recover from disasters quickly, and protect against ransomware. It integrates with platforms like VMware, Microsoft, and Linux, making it a versatile solution for mixed IT environments. Backup Exec prides itself on being easy to use, secure, and scalable to accommodate your business's growth.


Who is Backup Exec best for

Backup Exec is a user-friendly backup and recovery solution ideal for SMBs. It offers versatile options for backing up data to various locations, including physical servers, virtual machines, and the cloud. Users praise its simple interface and reliable recovery capabilities, while some note slow agent-based backups and occasionally unclear error messages. Backup Exec simplifies data protection for organizations with mixed IT environments, offering peace of mind against data loss.

  • Best for small to medium-sized businesses needing streamlined data backup and recovery.

  • Suitable for various sectors, particularly IT, manufacturing, and professional services.


Backup Exec features

Supported

Backup Exec supports backup and restore of Citrix virtual machines.

Supported

Backup Exec supports differential backups, backing up changes since the last full backup.

Supported

Backup Exec supports incremental backups, capturing changes since the last backup.

Supported

Backup Exec protects backups from ransomware using features like Ransomware Resilience and WORM media, similar to air gapping.

Supported

Backup Exec supports bare-metal recovery, including automated and manual methods.

Supported

Backup Exec supports creating full backups of selected data.

Supported

Backup Exec supports backup and restore of VMware virtual machines.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.69

Customer Service

Neutral
+0.14

Ease of Use

Rather positive
+0.65

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Strongly positive
+0.85

Scalability

Strongly positive
+1

Backup Exec reviews

We've summarised 272 Backup Exec reviews (Backup Exec G2 reviews) and summarised the main points below.

Pros of Backup Exec
  • Provides a simple, user-friendly interface for data backup and recovery.
  • Offers versatile backup options, including full, incremental, and differential.
  • Supports various backup destinations, including tapes, disks, and the cloud.
  • Reliable recovery capabilities, praised for its effectiveness in disaster recovery situations.
Cons of Backup Exec
  • "Hold" feature does not allow resuming the backup job after unclicking the hold option.
  • Error messages can be too generic, making troubleshooting difficult.
  • No option to view license utilization in the console.
  • Agent-based backup for physical servers can be slow.

Backup Exec pricing

The commentary is based on 44 reviews from Backup Exec G2 reviews.

While Backup Exec is praised for its comprehensive features and reliability, some reviewers express concerns about the complexity and cost of its licensing, particularly the subscription model and frontend capacity pricing. Others find it affordable, especially with nonprofit discounts available.

Users sentiment

Rather negative
-0.69

Backup Exec alternatives

  • Logo of NAKIVO Backup & Replication
    NAKIVO Backup & Replication
    Fast, reliable backups for peace of mind. Protects everything.
    Read more
  • Logo of Veeam Data Platform
    Veeam Data Platform
    Secure backup, fast recovery, any platform, no vendor lock-in.
    Read more
  • Logo of Cohesity
    Cohesity
    Unifies data management, simplifying backups and recovery.
    Read more
  • Logo of Druva Data Security Cloud
    Druva Data Security Cloud
    Cloud-native data protection: backup, recovery, and ransomware defense.
    Read more
  • Logo of Arcserve UDP
    Arcserve UDP
    Unified data protection: backup, recovery, and disaster recovery simplified.
    Read more
  • Logo of HYCU
    HYCU
    Effortless data backup and recovery for any environment.
    Read more

Backup Exec FAQ

  • What is Backup Exec and what does Backup Exec do?

    Backup Exec is a data backup and recovery solution for small and midsize businesses. It protects data on physical servers, virtual machines, and the cloud with a simple interface. Backup Exec offers versatile backup options, ransomware protection, and reliable recovery capabilities.

  • How does Backup Exec integrate with other tools?

    Backup Exec integrates with VMware, Microsoft, and Linux platforms, offering versatile data protection in mixed IT environments. It supports various backup destinations, including tape, disk, and cloud, streamlining backup and recovery processes.

  • What the main competitors of Backup Exec?

    Top Backup Exec alternatives include Veeam Data Platform, HYCU, and Arcserve UDP. These competitors offer similar data backup and recovery functionalities, often with enhanced features for hybrid cloud environments and advanced security measures against ransomware.

  • Is Backup Exec legit?

    Yes, Backup Exec is a legitimate data backup and recovery software. It offers a user-friendly interface and versatile options for protecting data, making it a safe and reliable choice for businesses seeking a simple backup solution. However, some users find its error messages difficult to interpret.

  • How much does Backup Exec cost?

    I cannot find pricing details for Backup Exec. Contact the vendor directly to determine product pricing and if Backup Exec is worth the investment for your needs.

  • Is Backup Exec customer service good?

    Customer reviews on Backup Exec's support are mixed. While some praise the responsiveness and helpfulness of the support team, others have found them to be unhelpful, with issues like language barriers and a focus on ticket creation rather than problem-solving. Several users note that support can be tricky and requires significant self-service troubleshooting.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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