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Basware

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Company health

Employee growth
2% increase in the last year
Web traffic
7% decrease in the last quarter

Ratings

G2
4.0/5
(110)
Capterra
3.9/5
(22)
TrustPilot
2.8/5
(4)
Glassdoor
4.1/5
(504)

Basware description

Basware offers cloud-based software to manage company spending, from purchase to payment. Their tools help you find the right suppliers, get the best prices, handle approvals, and track all spending in one system. Basware focuses on making this process smoother and more controlled, particularly for mid-size and larger companies with global operations or complex needs. They emphasize compliance and data insights to help you make smarter purchasing decisions.


Who is Basware best for

Basware is a cloud-based purchase-to-pay software best for mid-size to large companies. Users praise its centralized platform, real-time invoice tracking, and automated approvals. However, some find the invoice submission process difficult and report slow customer support. Basware streamlines spending management, offering a user-friendly interface appreciated by many, though some experience challenges with the invoice submission process.

  • Best fit for mid-size and large businesses.

  • Ideal for finance, IT, retail, and other sectors with complex procurement.


Basware features

Supported

Basware offers contract management with features like storage, key date tracking, and milestone management.

Supported

Basware supports purchase order tracking from creation to fulfillment.

Supported

Basware offers purchase order and payment tracking, enhancing financial control.

Supported

Basware automates procurement approvals with features like multiple approval processes and dynamic reviewer allocation.

Supported

Basware automates purchase orders creation and delivery, simplifying procurement.

Supported

Basware automates purchase orders, tracks supplier performance, and streamlines procurement.


Basware reviews

We've summarised 136 Basware reviews (Basware GetApp reviews, Basware Software Advice reviews, Basware TrustPilot reviews, Basware Capterra reviews and Basware G2 reviews) and summarised the main points below.

Pros of Basware
  • User-friendly interface for invoice review and approval.
  • Centralized platform for managing invoices and purchase orders.
  • Automated invoice and purchase order matching.
  • Real-time visibility of invoice status and approval workflows.
  • Comprehensive reporting features for tracking spending and budgets.
Cons of Basware
  • Difficult invoice submission process; formatting rules are unclear and contradictory.
  • Slow customer support response times, delaying issue resolution.
  • Inaccurate data capture by the smart coding AI, requiring manual correction.
  • Lack of a user forum or readily available resources for troubleshooting.
  • Automatic billing for services before implementation or testing is complete.

Basware pricing

The commentary is based on 4 reviews from Basware Capterra reviews and Basware G2 reviews.

Basware is a powerful purchase-to-pay solution praised for its automation and reporting capabilities. However, reviews frequently mention Basware's high cost and complex implementation as significant drawbacks. Potential users should carefully weigh these factors against the potential benefits.

See the Basware pricing page.


Basware alternatives

  • Logo of Coupa
    Coupa
    Business spend management platform for saving money and boosting efficiency.
    Read more
  • Logo of Zip
    Zip
    Control company spending, automate approvals, and gain clear insights.
    Read more
  • Logo of Order.co
    Order.co
    Streamlined purchasing, approvals, and payments, all in one place.
    Read more
  • Logo of SAP Ariba
    SAP Ariba
    Streamlines business spending, connecting buyers and suppliers globally.
    Read more
  • Logo of Rossum
    basware vs Rossum
    Effortlessly automates document processing, saving time and money.
    Read more
  • Logo of Vic.ai
    Vic.ai
    Autonomous invoice processing. No data entry. Fewer errors.
    Read more

Basware FAQ

  • What is Basware and what does Basware do?

    Basware provides cloud-based spend management software, streamlining purchase-to-pay processes. It offers tools for supplier management, procurement, invoice processing, and data analysis, helping mid-size and large companies gain better control and visibility over their spending. Basware emphasizes compliance and data-driven insights.

  • How does Basware integrate with other tools?

    Basware integrates with various ERP and accounting systems. It also connects with other procurement tools to streamline processes like e-invoicing and purchase-to-pay. This enhances financial control and visibility across the organization.

  • What the main competitors of Basware?

    Top alternatives to Basware include Coupa, SAP Ariba, and Procurify. Coupa offers a comprehensive spend management platform, while SAP Ariba provides a suite of solutions for procurement and supply chain management. Procurify focuses on spend control and purchasing workflows, making it a good option for mid-sized companies.

  • Is Basware legit?

    Yes, Basware is a legitimate software provider offering cloud-based spend management solutions. They are known for their user-friendly interface for invoice and purchase order management and offer a centralized platform with automated features. However, some users report difficulties with invoice submission and customer support response times.

  • How much does Basware cost?

    Basware doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and desired product features.

  • Is Basware customer service good?

    Customer reviews on Basware's service are mixed. While some praise the software's user-friendly interface and comprehensive features, others express frustration with slow support responses and difficulties with invoice submission. Some users have experienced billing issues before implementation was complete.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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