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BestNotes description
BestNotes is a cloud-based software designed for behavioral health and substance abuse treatment providers. It offers a range of features typical of electronic health record systems, including scheduling, telehealth, patient portals, and treatment planning tools. BestNotes helps manage patient records securely while supporting regulatory compliance and data analysis for improved outcomes.
Who is BestNotes best for
BestNotes is a cloud-based EHR software designed for behavioral health and substance abuse treatment providers. It offers features like telehealth, patient portals, and treatment planning tools. Users praise its customizability and comprehensive reporting but note issues with the mobile app and additional costs for certain features. Ideal for small to medium-sized practices seeking a secure and customizable EHR solution.
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BestNotes is ideal for small to medium-sized businesses in the behavioral health sector.
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Best suited for the healthcare, wellness, and pharma industries.
BestNotes features
Supported BestNotes allows creating and storing customized treatment plans. |
Supported BestNotes offers templates for notes and customizable treatment plans. |
Supported BestNotes offers a patient portal for accessing records, scheduling appointments, and messaging providers. |
Supported BestNotes supports telehealth with video conferencing and other tools. |
Supported BestNotes allows users to schedule, reschedule, and cancel appointments. |
BestNotes reviews
We've summarised 119 BestNotes reviews (BestNotes GetApp reviews, BestNotes Software Advice reviews, BestNotes Capterra reviews and BestNotes G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, readily available to address user inquiries and issues.
- Highly customizable platform, allowing adaptation to specific business needs and workflows.
- Comprehensive reporting features provide valuable insights into client data and organizational metrics.
- User-friendly interface for note-taking and documentation, simplifying session recording.
- Secure and HIPAA-compliant platform, ensuring the privacy and protection of client information.
- Limited functionality in the mobile app, hindering access to features on the go.
- Billing and invoicing issues necessitate manual monitoring and intervention.
- Additional costs for essential features like outcome measures and telehealth create financial burdens.
- The software's visual design appears outdated and unappealing.
- Navigating between screens and accessing information can be cumbersome and time-consuming.
BestNotes pricing
The commentary is based on 6 reviews from BestNotes Capterra reviews and BestNotes Software Advice reviews.
BestNotes is considered affordable and a good value, especially for small practices. Some reviewers mention added costs for features like telehealth and outcome measures. However, the reasonable pricing is frequently praised alongside its robust functionality.
Users sentiment
BestNotes alternatives
Netsmart myAvatarStreamlines behavioral health care with unified patient records and billing.Read more
BestNotes FAQ
BestNotes is a cloud-based EHR software for behavioral health and substance abuse treatment providers. It offers features such as telehealth, patient portals, scheduling, and treatment planning. BestNotes helps improve outcomes through secure record management, data analysis, and regulatory compliance.
What is BestNotes and what does BestNotes do?
BestNotes is a cloud-based EHR software for behavioral health and substance abuse treatment providers. It offers features such as telehealth, patient portals, scheduling, and treatment planning. BestNotes helps improve outcomes through secure record management, data analysis, and regulatory compliance.
BestNotes integrates with several tools, including telehealth platforms for video conferencing. It also offers a patient portal for client communication and record access, though the mobile app's functionality is limited. Further integration details are not readily available.
How does BestNotes integrate with other tools?
BestNotes integrates with several tools, including telehealth platforms for video conferencing. It also offers a patient portal for client communication and record access, though the mobile app's functionality is limited. Further integration details are not readily available.
Top alternatives to BestNotes include Therap Services, SimplePractice, Netsmart myAvatar, Sessions Health, zHealth Software, and MedEZ. These competitors offer similar features for practice management, billing, telehealth, and patient records, catering to various healthcare providers.
What the main competitors of BestNotes?
Top alternatives to BestNotes include Therap Services, SimplePractice, Netsmart myAvatar, Sessions Health, zHealth Software, and MedEZ. These competitors offer similar features for practice management, billing, telehealth, and patient records, catering to various healthcare providers.
Yes, BestNotes is a legitimate EHR software trusted by many behavioral health providers. It offers valuable features like telehealth and a patient portal, and is known for its strong customer support. However, some users mention the dated interface and limited mobile app functionality.
Is BestNotes legit?
Yes, BestNotes is a legitimate EHR software trusted by many behavioral health providers. It offers valuable features like telehealth and a patient portal, and is known for its strong customer support. However, some users mention the dated interface and limited mobile app functionality.
I cannot find pricing information for BestNotes. Contact BestNotes directly to determine whether it fits your budget. Consider exploring alternatives if cost is a major factor in your product selection.
How much does BestNotes cost?
I cannot find pricing information for BestNotes. Contact BestNotes directly to determine whether it fits your budget. Consider exploring alternatives if cost is a major factor in your product selection.
BestNotes receives positive feedback for its helpful and responsive customer support team. Users appreciate their willingness to assist with software issues and customization. However, some experienced difficulties with the initial integration process.
Is BestNotes customer service good?
BestNotes receives positive feedback for its helpful and responsive customer support team. Users appreciate their willingness to assist with software issues and customization. However, some experienced difficulties with the initial integration process.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.