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BetterCloud

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Last updated on

Company health

Employee growth
2% increase in the last year
Web traffic
47% decrease in the last quarter
Financing
February 2022 - $187M

Ratings

G2
4.4/5
(443)
Glassdoor
2.9/5
(263)

BetterCloud description

BetterCloud is a software platform designed to help IT departments manage their various cloud-based applications. It allows you to control costs by tracking software expenses and eliminating unused licenses. BetterCloud also automates tasks like onboarding and offboarding employees, managing user access to applications and data, and enforcing security policies. It integrates with many popular cloud applications, making it easier to manage your entire cloud ecosystem from one central location.


What companies are using BetterCloud?

Momofuku is using BetterCloud
Momofuku
Oscar is using BetterCloud
Oscar
Ruggable is using BetterCloud
Ruggable
Sauce Labs is using BetterCloud
Sauce Labs
BuzzFeed is using BetterCloud
BuzzFeed
SEismic is using BetterCloud
SEismic
Zapier is used by Momofuku, Oscar, Ruggable, Sauce Labs, BuzzFeed, SEismic.

Who is BetterCloud best for

BetterCloud centralizes and streamlines cloud application management, automating tasks like onboarding/offboarding and enhancing security. Users praise its automation capabilities and user-friendly interface but note the high cost and limited third-party app integration language support. G2 rates it 4.4/5 stars based on 443 reviews.

  • Best fit for small to medium-sized businesses needing streamlined cloud app management.

  • Ideal for IT, software, and telecommunications companies seeking enhanced cloud security and automation.


BetterCloud features

Supported

BetterCloud automates offboarding tasks such as revoking access and transferring data.

Supported

BetterCloud automates onboarding tasks with zero-touch workflows, reducing manual work.

Supported

BetterCloud offers over 60 pre-built integrations to streamline automation.

Supported

BetterCloud supports granular access control management for roles and individuals.

Supported

BetterCloud offers robust security and complies with data protection regulations.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Rather positive
+0.67

BetterCloud reviews

We've summarised 443 BetterCloud reviews (BetterCloud G2 reviews) and summarised the main points below.

Pros of BetterCloud
  • Excellent automation for onboarding and offboarding.
  • Thorough training resources available.
  • Detailed reporting and alerting capabilities.
  • User-friendly interface for most tasks.
  • Granular control over Google Workspace settings.
Cons of BetterCloud
  • Limited third-party app integration language support (e.g., Python).
  • Limited triggers for workflows.
  • High cost, especially with add-ons.
  • Two different platforms (g.bettercloud and app.bettercloud) with inconsistent features.
  • Bulk account creation can place accounts in the root OU instead of the designated OU.

BetterCloud pricing

The commentary is based on 49 reviews from BetterCloud G2 reviews.

BetterCloud offers robust SaaS management capabilities but reviews indicate a high price point, especially for smaller organizations or limited use cases. Some users find the cost worthwhile due to time savings from automation, while others suggest exploring alternative solutions. Careful consideration of features and budget is recommended.

Users sentiment

Rather negative
-0.5

See the BetterCloud pricing page.


BetterCloud alternatives

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    Zluri
    Discover, manage, and optimize SaaS spending. Gain control.
    Read more
  • Logo of Corma
    Corma
    Streamlines software access, boosting security and cutting costs.
    Read more
  • Logo of SailPoint
    SailPoint
    Automates secure access to data and apps, reducing risk.
    Read more
  • Logo of Oomnitza
    Oomnitza
    Enterprise tech lifecycle management. Automates asset tracking for better control.
    Read more
  • Logo of AvePoint Cloud Governance
    AvePoint Cloud Governance
    Automate and simplify Microsoft 365 and Power Platform governance.
    Read more
  • Logo of Torii
    Torii
    Control SaaS chaos. Automate workflows. Optimize spend.
    Read more

BetterCloud FAQ

  • What is BetterCloud and what does BetterCloud do?

    BetterCloud is a SaaS operations management platform that helps IT professionals automate workflows, manage user lifecycles, and ensure security across various cloud applications. It offers granular access control, automated onboarding/offboarding, and pre-built integrations, simplifying SaaS management from a central hub.

  • How does BetterCloud integrate with other tools?

    BetterCloud integrates with over 60 popular SaaS applications, including Google Workspace, Slack, Salesforce, and Microsoft 365, enabling centralized management of your cloud ecosystem. It automates workflows for tasks like onboarding and offboarding, enhancing security and compliance.

  • What the main competitors of BetterCloud?

    BetterCloud's main competitors include JumpCloud, Okta Workforce Identity, and Rippling. These platforms offer similar functionality, focusing on identity management, access control, and streamlined IT operations. They cater to various company sizes and offer competitive features for managing cloud-based applications.

  • Is BetterCloud legit?

    Yes, BetterCloud is a legitimate SaaS platform for IT management. It's known for its robust automation features, especially for onboarding and offboarding, and a user-friendly interface. However, some users find its pricing high and dislike its limited third-party app integration language support.

  • How much does BetterCloud cost?

    I couldn't find pricing information for BetterCloud. For the most current pricing details, it's best to visit their website or contact their sales team directly. This will help determine if BetterCloud is worth the investment for your specific needs.

  • Is BetterCloud customer service good?

    BetterCloud's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach. Support is readily available through various channels, and the team is praised for quickly resolving issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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