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Bettermode

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Company health

Employee growth
8% increase in the last year
Web traffic
17% decrease in the last quarter
Financing
April 2022 - $8M

Ratings

G2
4.6/5
(109)
Capterra
4.8/5
(91)

Bettermode description

Bettermode is a customizable platform for building online communities. It offers templates and a drag-and-drop interface to create branded spaces for communication, feedback, and support. Features include member profiles, groups, messaging, moderation tools, and integrations with popular software. This platform helps businesses centralize customer interactions, foster engagement, and streamline knowledge sharing in one location. Bettermode is suitable for companies of all sizes looking to create dynamic and branded online communities without coding.


Who is Bettermode best for

Bettermode is a customizable platform ideal for businesses of all sizes looking to build vibrant online communities. Users praise its intuitive interface and robust customization options, enabling branded spaces for communication and collaboration. However, some users have noted occasional glitches and inconsistent email notifications. With features like member profiles, groups, and messaging, Bettermode centralizes customer interactions and fosters engagement.

  • Ideal for small, medium, and enterprise businesses seeking enhanced community engagement.

  • A strong fit for industries like E-commerce, Retail, Healthcare, and Media & Entertainment, fostering customer loyalty and streamlined communication.


Bettermode features

Supported

Bettermode allows using a custom domain or subdomain for the community platform.

Supported

Users can create dynamic digital profiles with contact details, social media links, and potentially multimedia content.

Supported

Bettermode supports drag-and-drop customization, allowing users to arrange elements without coding.

Supported

Bettermode supports centralized group communication with chat, notifications, and content management.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.64

Ease of Use

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

Bettermode reviews

We've summarised 192 Bettermode reviews (Bettermode GetApp reviews, Bettermode Capterra reviews and Bettermode G2 reviews) and summarised the main points below.

Pros of Bettermode
  • Highly customizable platform with extensive branding and design options, allowing for a unique brand experience.
  • Intuitive and user-friendly interface that is easy to navigate for both administrators and community members.
  • Excellent customer support, with a responsive and helpful team.
  • Strong focus on community building, with features like gamification, groups, and reputation scores that encourage engagement.
Cons of Bettermode
  • Email notifications can be inconsistent and unreliable, often ending up in spam folders.
  • Limited analytics and reporting features, making it difficult to track community engagement and measure success.
  • Occasional glitches and bugs, requiring reliance on customer support.
  • Mobile app functionality is limited, with users expressing a desire for a more feature-rich mobile experience.

Bettermode pricing

The commentary is based on 17 reviews from Bettermode Capterra reviews and Bettermode G2 reviews.

Bettermode offers a free Starter plan and paid plans (Pro and Enterprise) for building online communities. The pricing model is tiered subscription based on features and usage limits. Contact sales for Enterprise pricing.

Users sentiment

Rather negative
-0.33

See the Bettermode pricing page.

  • Bettermode has a free plan.

Starter
Free

Ideal for hobby projects and getting started with Bettermode. Includes core features like posts & messages, 100 members, and 1 space.

Pro
$599 per month

Designed for growing startups and established products. Includes priority support, 10 spaces, and more integrations.

Enterprise
Custom

Tailored for scaling, advanced workflows, and enterprise-level support. Includes custom integrations, dedicated support, and advanced security.


Bettermode alternatives

  • Logo of Circle
    Circle
    Build thriving online communities with discussions, courses, and memberships.
    Read more
  • Logo of Facebook Groups
    Facebook Groups
    Connect with like-minded people, share, and build community.
    Read more
  • Logo of Discourse
    Discourse
    Open-source discussion platform for building vibrant online communities.
    Read more
  • Logo of Apache Answer
    Apache Answer
    Build and manage Q&A sites. Open source, customizable, and engaging.
    Read more
  • Logo of Hivebrite
    Hivebrite
    Build and engage branded online communities with ease.
    Read more
  • Logo of Open Social
    Open Social
    Build and manage engaging online communities with privacy and control.
    Read more

Bettermode FAQ

  • What is Bettermode and what does Bettermode do?

    Bettermode is a customizable platform for building online communities. It offers templates and a drag-and-drop interface, enabling businesses to create branded online spaces for communication and support. It features member profiles, groups, and integrations with other software.

  • How does Bettermode integrate with other tools?

    Bettermode integrates with various tools through its API and webhooks, including Slack, Zapier, and Google Analytics. This allows for streamlined workflows, automated notifications, and data synchronization with other platforms. It also supports single sign-on (SSO) for simplified user access.

  • What the main competitors of Bettermode?

    Bettermode's top competitors include Circle, Honeycommb, and NbliK, all offering community-building platforms. Confluence and Fibery are also alternatives, focusing on broader team collaboration and knowledge management. While Process Street helps automate workflows, it's less directly comparable.

  • Is Bettermode legit?

    Yes, Bettermode is a legitimate platform. It's known for its customizable interface and ease of use, allowing businesses to create branded online communities without coding. With positive ratings on G2 and Capterra, Bettermode is a safe and reliable choice for building and managing online communities.

  • How much does Bettermode cost?

    Bettermode's pricing includes a free plan, Lite at $24/month, Pro at $59/month, and Business at $119/month. Enterprise pricing is custom. Add-ons like API access and extra translation locales are also available to enhance the product's worth.

  • Is Bettermode customer service good?

    Bettermode's customer service receives positive feedback, with users highlighting the responsive and helpful support team. The team is praised for their quick responses and assistance with implementation and troubleshooting. While some users mention occasional bugs, they also note that the team is quick to address and resolve these issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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