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Billtrust description
Billtrust provides cloud-based software that automates and streamlines the process of getting paid by your customers. They help businesses transition away from outdated paper-based systems for invoicing, payments and collections. Billtrust offers a range of tools including online ordering, automated invoice delivery, payment processing, cash application, and credit decision support, all designed to help mid-size and larger companies get paid faster and improve cash flow. They are a recognized leader in the industry with a strong focus on using technology like AI to optimize financial processes.
What companies are using Billtrust?
Who is Billtrust best for
Billtrust is a cloud-based software designed to automate and streamline the accounts receivable process, helping mid-size and larger businesses get paid faster. Users praise its user-friendly interface and efficient invoice delivery, leading to improved cash flow. However, some users have reported slow customer support response times and occasional system glitches. Billtrust offers convenient online payment options and utilizes AI for tasks like overdue invoice follow-up and payment predictions.
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Best fit for mid-size and larger businesses.
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A good fit across various industries.
Billtrust features
Supported Billtrust supports collections reporting, including aging analysis and strategy effectiveness. |
Supported Billtrust allows clients to pay invoices online via a hosted payment page. |
Supported Billtrust allows recurring invoices, automating sending them regularly. |
Supported Billtrust automates overdue invoice follow-ups using AI and customizable workflows. |
Supported Billtrust automates payment channels, reduces errors, and accelerates access to funds. |
Supported Billtrust predicts customer payment dates using AI and historical data. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Billtrust reviews
We've summarised 281 Billtrust reviews (Billtrust G2 reviews) and summarised the main points below.
- User-friendly interface for both internal staff and customers.
- Efficient invoice delivery and tracking capabilities.
- Convenient online payment options for customers.
- Improved cash flow due to faster payments.
- Helpful and responsive customer support team (when available).
- Slow customer support response times, sometimes taking days.
- Difficulty customizing certain features and processes.
- Occasional system bugs and glitches impacting functionality.
- Invoice delivery issues, such as missing attachments or incorrect information.
- Limited historical invoice data available online.
Billtrust pricing
The commentary is based on 17 reviews from Billtrust G2 reviews.
While Billtrust generally receives positive feedback for its automation and streamlined processes, some users have expressed concerns about the pricing, particularly regarding implementation and add-on features. A few users mention unexpected or high costs associated with implementation and specific services.
Users sentiment
Billtrust alternatives
BlackLine Invoice-to-CashAutomates invoice-to-cash, boosts efficiency, and provides key financial insights.Read more
Billtrust FAQ
Billtrust is a cloud-based software platform automating and streamlining business payments. It offers tools for online ordering, automated invoicing, payment processing, and collections, helping mid-size and larger companies accelerate cash flow and reduce manual processes. Billtrust leverages AI to optimize financial operations and improve efficiency.
What is Billtrust and what does Billtrust do?
Billtrust is a cloud-based software platform automating and streamlining business payments. It offers tools for online ordering, automated invoicing, payment processing, and collections, helping mid-size and larger companies accelerate cash flow and reduce manual processes. Billtrust leverages AI to optimize financial operations and improve efficiency.
Billtrust integrates with various accounting systems and ERPs. It also offers API access for custom integrations, allowing businesses to connect Billtrust with other tools in their financial ecosystem and streamline their AR processes.
How does Billtrust integrate with other tools?
Billtrust integrates with various accounting systems and ERPs. It also offers API access for custom integrations, allowing businesses to connect Billtrust with other tools in their financial ecosystem and streamline their AR processes.
Top Billtrust alternatives include NetSuite, Invoiced, BILL AP/AR, SAP Concur, Versapay, and MaestroPayment. These competitors offer similar features for automating accounts receivable, payments, and collections, catering to various business sizes and needs.
What the main competitors of Billtrust?
Top Billtrust alternatives include NetSuite, Invoiced, BILL AP/AR, SAP Concur, Versapay, and MaestroPayment. These competitors offer similar features for automating accounts receivable, payments, and collections, catering to various business sizes and needs.
Yes, Billtrust is a legitimate and established company specializing in automated billing and payment solutions. They are generally well-regarded for their user-friendly interface and efficient invoice delivery, though some users have reported slow customer support. They offer tools to improve cash flow and are considered safe for B2B transactions.
Is Billtrust legit?
Yes, Billtrust is a legitimate and established company specializing in automated billing and payment solutions. They are generally well-regarded for their user-friendly interface and efficient invoice delivery, though some users have reported slow customer support. They offer tools to improve cash flow and are considered safe for B2B transactions.
I couldn't find specific pricing details for Billtrust. Contact their sales team for a customized quote based on your business needs. Exploring Billtrust could prove worthwhile for optimizing your AR processes.
How much does Billtrust cost?
I couldn't find specific pricing details for Billtrust. Contact their sales team for a customized quote based on your business needs. Exploring Billtrust could prove worthwhile for optimizing your AR processes.
Billtrust customer service receives mixed reviews. While many users praise the helpfulness and knowledge of the support team, others express frustration with slow response times, sometimes taking days to resolve issues. Some users found support to be excellent when available.
Is Billtrust customer service good?
Billtrust customer service receives mixed reviews. While many users praise the helpfulness and knowledge of the support team, others express frustration with slow response times, sometimes taking days to resolve issues. Some users found support to be excellent when available.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.