Logo of BookSteam

BookSteam

LinkedIn Twitter

Last updated on

Company health

Employee growth
No change in the last year

Ratings

G2
4.7/5
(16)
Capterra
4.7/5
(107)

BookSteam description

BookSteam is a cloud-based appointment scheduling software designed for businesses of all sizes. It allows clients to book and manage appointments, services, classes, and workshops online at their convenience. BookSteam aims to simplify scheduling for both businesses and their customers with its user-friendly interface and flexible features.


Who is BookSteam best for

BookSteam is user-friendly appointment scheduling software praised for its ease of use and robust features. Users appreciate its online booking, automated reminders, and payment processing. However, some users mention the need for mobile app improvements and better integration options. Perfect for service-based businesses needing an affordable scheduling solution.

  • Best for small to medium-sized businesses.

  • Ideal for spas, salons, and similar businesses.


BookSteam features

Supported

BookSteam supports managing appointments, including reschedules and cancellations.

Supported

BookSteam enables customers to book appointments based on the provider’s availability via a customizable booking page, taking into account the provider\'s availability.

Supported

BookSteam offers 24/7 online booking via a website integration.

Supported

BookSteam offers customizable booking pages that showcase brand and services, enabling easy self-booking.

Supported

BookSteam enables clients to schedule, reschedule, and cancel appointments online.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

BookSteam reviews

We've summarised 123 BookSteam reviews (BookSteam Software Advice reviews, BookSteam GetApp reviews, BookSteam Capterra reviews and BookSteam G2 reviews) and summarised the main points below.

Pros of BookSteam
  • Users consistently praise BookSteam for its user-friendly interface and ease of use.
  • The software receives positive feedback for its robust features, including online booking, automated reminders, and payment processing.
  • Many users appreciate the affordability of BookSteam, especially compared to competitors.
  • The customer support team is highly regarded for their responsiveness, helpfulness, and willingness to assist with any issues.
Cons of BookSteam
  • Lack of a well-functioning mobile app is a common complaint.
  • Some users find the text reminder system to be flawed and wish it had more customization options.
  • Integrating with other services is difficult for some, with requests for more API integration and specific payment gateways.
  • The initial setup process can be time-consuming and confusing for some users.

BookSteam pricing

The commentary is based on 9 reviews from BookSteam Capterra reviews, BookSteam G2 reviews and BookSteam Software Advice reviews.

BookSteam is praised for its affordability and excellent value, especially for small businesses and solopreneurs. Users highlight its reasonable pricing and cost-effectiveness compared to competitors, even with its robust features. Some find it a budget-friendly option, despite minor feature limitations.

Users sentiment

Strongly positive
+1

BookSteam alternatives

  • Logo of Square Appointments
    Square Appointments
    Online booking and payments made easy for service businesses.
    Read more
  • Logo of Acuity Scheduling
    Acuity Scheduling
    Online appointment scheduling that automates bookings and payments.
    Read more
  • Logo of Mindbody
    Mindbody
    Streamlines wellness business: bookings, staff, clients, and growth.
    Read more
  • Logo of Appointedd
    Appointedd
    Online booking made easy, flexible, and globally accessible.
    Read more
  • Logo of EZnet Scheduler
    EZnet Scheduler
    Effortless online appointment scheduling for fewer no-shows and happier clients.
    Read more
  • Logo of Zeeg
    Zeeg
    Effortless appointment scheduling, automated reminders, and happy clients.
    Read more

BookSteam FAQ

  • What is BookSteam and what does BookSteam do?

    BookSteam is cloud-based appointment scheduling software for businesses of all sizes. It offers online booking, automated reminders, and payment processing, simplifying scheduling for both businesses and clients. A user-friendly interface makes it easy to manage appointments, services, classes, and workshops.

  • How does BookSteam integrate with other tools?

    BookSteam integrates with various tools, though some users desire more options. It offers website integration for online booking and connects with popular platforms, but specific API details and payment gateway integrations are limited. A more robust mobile app is also desired by some users.

  • What the main competitors of BookSteam?

    Top alternatives to BookSteam include Calendly, Acuity Scheduling, and Schedulicity. These competitors offer similar features like online booking, automated reminders, and payment processing, catering to businesses that need appointment scheduling solutions.

  • Is BookSteam legit?

    Yes, BookSteam is a legitimate and safe scheduling software. User reviews praise its ease of use, robust features, and affordable pricing. It's a reliable option for businesses that need online booking and appointment management.

  • How much does BookSteam cost?

    I couldn't find pricing details for BookSteam. Contact their sales team for product pricing or a customized quote. Consider exploring alternatives with transparent pricing if budget is a primary concern.

  • Is BookSteam customer service good?

    Booksteam's customer service is excellent. Users consistently praise the support team's responsiveness and helpfulness. They are quick to answer questions and resolve any issues efficiently. Many users highlight the positive experience with customer service as a key strength of BookSteam.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.