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Branch

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Company health

Employee growth
16% decrease in the last year
Web traffic
17% decrease in the last quarter
Financing
November 2021 - $667M

Ratings

G2
4.3/5
(441)
Glassdoor
4.0/5
(331)

Branch description

Branch helps businesses understand what marketing campaigns are driving app downloads and user actions. Its tools help create links that work seamlessly across different platforms, giving users a smooth experience. Branch also provides insights into campaign performance so you can invest in what works.


Who is Branch best for

Branch is a mobile measurement and deep linking platform that helps businesses understand their marketing campaigns. Users praise Branch's comprehensive insights and seamless integrations, while some note data discrepancies and an outdated interface. Best for businesses with mobile apps running marketing campaigns.

  • Best for small, medium, and enterprise businesses.

  • Ideal for E-commerce, Software, and Marketing companies.


Branch features

Supported

Branch supports cross-platform attribution, tracking installs, events, and revenue across iOS and Android.

Supported

Branch supports deferred deep linking, routing users to content after app installation.

Supported

Branch provides analytics on deep link performance, including clicks, installs, and conversions.

Supported

Branch actively prevents and detects fraudulent installs and clicks.

Supported

Branch supports in-app event tracking using the BranchEvent class for custom events.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.31

Customer Service

Rather positive
+0.51

Ease of Use

Strongly positive
+0.71

Reliability and Performance

Rather positive
+0.3

Ease of Implementation

Rather positive
+0.33

Scalability

Neutral
-0.11

Branch reviews

We've summarised 441 Branch reviews (Branch G2 reviews) and summarised the main points below.

Pros of Branch
  • Branch provides comprehensive insights into user acquisition and app behavior.
  • Seamless integration with various marketing platforms.
  • Excellent customer support and a responsive team.
  • Easy to create and use deep links and QR codes.
Cons of Branch
  • Data discrepancies are common between Branch and internal data.
  • The older links can be slow to load.
  • The search feature for older links needs improvement; finding specific links can be difficult.
  • The interface is a bit outdated and could use a UI refresh.

Branch pricing

The commentary is based on 47 reviews from Branch G2 reviews.

Branch offers robust mobile linking and attribution, with many reviewers highlighting its comprehensive analytics and deep linking capabilities. Some users mention higher pricing compared to alternatives, especially for smaller businesses, but many find the features and customer support justify the cost. Others note the complexity of integrations and billing structure.

Users sentiment

Rather negative
-0.31

Branch alternatives

  • Logo of AppsFlyer
    branch vs AppsFlyer
    Measure mobile ad performance, boost app growth, and protect ROI.
    Read more
  • Logo of Singular
    Singular
    Connects marketing data, reveals ROI, and stops ad fraud.
    Read more
  • Logo of Kochava
    Kochava
    Measure, analyze, and optimize ad spend across all platforms.
    Read more
  • Logo of Adjust
    Adjust
    Mobile app measurement and analytics for smarter decisions.
    Read more
  • Logo of Cometly
    Cometly
    Measure, analyze, and improve online ad performance.
    Read more
  • Logo of PostHog
    branch vs PostHog
    Open-source product analytics, feature flags, and session recordings.
    Read more

Branch FAQ

  • What is Branch and what does Branch do?

    Branch is a mobile linking and attribution platform. It helps businesses attribute app installs and in-app events to marketing campaigns, understand user behavior, and optimize marketing spend. Branch provides deep linking, analytics, and fraud prevention tools.

  • How does Branch integrate with other tools?

    Branch integrates with various marketing and analytics platforms, including Adjust, AppsFlyer, Facebook, and Google Analytics. This allows for streamlined data flow and comprehensive insights into campaign performance across different channels. It also supports webhooks for custom integrations.

  • What the main competitors of Branch?

    Top alternatives to Branch include AppsFlyer, Singular, and Swaarm. These platforms offer similar mobile attribution and marketing analytics capabilities, helping businesses optimize campaigns and understand user acquisition. If you're also interested in product analytics, consider PostHog or VWO Testing.

  • Is Branch legit?

    Yes, Branch is a legitimate mobile measurement and deep linking platform. It's known for providing comprehensive insights into app behavior and user acquisition. While some users report data discrepancies and a slightly outdated interface, many praise its customer support and seamless integrations.

  • How much does Branch cost?

    Branch pricing is not publicly available. Contact Branch directly for product pricing and to determine if it's worth the cost for your needs.

  • Is Branch customer service good?

    Branch's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others have experienced slow response times and unhelpful leading answers. Some also mention difficulty getting support on the free tier.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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