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Brevo

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Company health

Employee growth
23% increase in the last year
Web traffic
71% increase in the last quarter

Ratings

G2
4.5/5
(2)
Capterra
4.5/5
(1950)

Brevo description

Brevo (formerly Sendinblue) is an all-in-one marketing and CRM platform designed to help growing businesses manage their customer interactions and marketing campaigns. It offers tools for email marketing, SMS campaigns, marketing automation, transactional emails, and creating landing pages. Brevo stands out for its affordability and user-friendly interface, making it a popular choice for small and medium-sized businesses.


Who is using Brevo?


Who is Brevo best for

Brevo is a great option for small to medium-sized businesses (SMBs) seeking an affordable and easy-to-use all-in-one marketing and CRM solution. Users rave about its intuitive interface, affordability, and effective email deliverability. However, some users have expressed dissatisfaction with the new dashboard and CRM functionalities.

  • Ideal for small to medium businesses.

  • A good fit for businesses across various industries, including e-commerce, retail, and healthcare.


Brevo features

Supported

Brevo can send automated email reminders for upcoming appointments.

Supported

Brevo allows users to design emails with templates or custom HTML code.

Supported

Brevo allows sending automated transactional emails.

Supported

Brevo supports sending, receiving and managing emails.

Supported

Brevo allows to create automated email sequences based on user behaviour.

Supported

Brevo allows automated text message reminders for upcoming appointments.

Supported

Brevo supports creating and managing bulk email campaigns.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.26

Customer Service

Neutral
+0.26

Ease of Use

Strongly positive
+0.82

Reliability and Performance

Neutral
+0.16

Ease of Implementation

Neutral
+0.28

Scalability

Neutral
-0.16

Brevo reviews

We've summarised 1951 Brevo reviews (Brevo Software Advice reviews, Brevo GetApp reviews, Brevo Capterra reviews and Brevo G2 reviews) and summarised the main points below.

Pros of Brevo
  • Easy to use, intuitive interface.
  • Very affordable.
  • Good email deliverability: emails land in inbox instead of spam.
  • Great for smaller businesses.
  • Good selection of templates and customization options.
Cons of Brevo
  • New dashboard where hard to find remaining emails to send on next day.
  • The Compliance Team needs to expedite the investigation of account usage.
  • It sends a lot of emails when you delete any contacts.
  • CRM has room to improve
  • New designer is hard to use, changes words, adds spelling errors.

Brevo pricing

The commentary is based on 339 reviews from Brevo Capterra reviews and Brevo GetApp reviews.

Brevo offers a free plan and a yearly discount of 10%. No credit card is required for signup. Users can cancel their plan at any time. Payment can be made by credit card or PayPal.

Users sentiment

Rather positive
+0.31

See the Brevo pricing page.

  • Brevo has a free plan.

  • Brevo has a free trial.

Free
Free

300 emails/day, Customizable email templates, Drag & drop editor, Transactional (API, SMTP, Webhooks), SMS & WhatsApp campaigns

Starter
$8.08 per email/month

Everything in Free, plus: From 5,000 emails/month, No daily sending limit, Basic reporting & analytics, 24/7 email support

Business
$16 per email/month

Everything in Starter, plus: From 5,000 emails/month, Marketing automation, Predictive sending, Landing pages, A/B testing, Advanced statistics, Phone support

Enterprise
Custom

Everything in Business, plus: Unlimited contacts, Sub-account management, Advanced integrations, Exclusive features, Tailored onboarding, Personalized support, Enterprise-grade security


Brevo alternatives

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  • Logo of Campaign Monitor Commerce
    Campaign Monitor Commerce
    Grow sales with targeted emails and automated marketing.
    Read more
  • Logo of Mailchimp All-in-One Marketing Platform
    Mailchimp All-in-One Marketing Platform
    Email, ads, automation, websites — unified marketing platform.
    Read more
  • Logo of Acumbamail
    Acumbamail
    Email marketing and SMS campaigns made easy.
    Read more
  • Logo of Loops
    Loops
    Connect apps, automate emails, improve user engagement.
    Read more
  • Logo of Klaviyo
    brevo vs Klaviyo
    Own your data, personalize marketing, and grow faster.
    Read more

Brevo FAQ

  • What is Brevo and what does Brevo do?

    Brevo (formerly Sendinblue) is a comprehensive marketing and CRM platform for businesses. It offers tools for email marketing, SMS campaigns, marketing automation, and more. Known for its affordability and user-friendly interface, Brevo is a popular choice for small to medium-sized businesses seeking a streamlined marketing solution.

  • How does Brevo integrate with other tools?

    Brevo offers a variety of integrations with other popular tools such as Shopify, WordPress, and Zapier. These integrations allow users to connect Brevo with their existing workflows and enhance their marketing and sales processes.

  • What the main competitors of Brevo?

    Brevo competitors include email marketing and automation platforms like Mailchimp, ActiveCampaign, and GetResponse. Other alternatives encompass CRM solutions such as HubSpot and Salesforce, depending on the desired features and budget.

  • Is Brevo legit?

    Brevo is a legitimate and safe marketing platform. It is a popular choice for businesses and boasts a user-friendly interface and affordable pricing plans. Brevo is known for its good email deliverability, ensuring your messages reach your audience.

  • How much does Brevo cost?

    Brevo has a free plan and paid plans starting at custom pricing. They offer email marketing, marketing automation, and other tools to help businesses grow.

  • Is Brevo customer service good?

    Based on user reviews, Brevo's customer service is generally considered to be good and responsive. Users highlight positive experiences with support agents who are helpful and quick to address questions or concerns.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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