Logo of Brown Paper Tickets

Brown Paper Tickets

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Last updated on

Company health

Employee growth
No change in the last year

Ratings

G2
4.0/5
(31)

Brown Paper Tickets description

Brown Paper Tickets is an event ticketing and registration platform geared towards live entertainment. It allows users to create events, sell tickets online and via phone, and manage attendee registration. What sets Brown Paper Tickets apart is its focus on affordability, with no fees for event organizers to sell tickets and a small surcharge for buyers. It also boasts features like free ticket printing and shipping, in-house customer support, and pre-printed ticket purchasing for in-person sales.


Who is Brown Paper Tickets best for

Brown Paper Tickets is a budget-friendly event ticketing platform ideal for small to medium-sized events and independent artists. Users appreciate the low fees and 24/7 customer support. Some find the website outdated and report difficulties with refunds. It offers both online and physical ticketing options.

  • Best for small to medium-sized businesses (1-100 employees) and (101-1000 employees).

  • An excellent fit for companies in Media & Entertainment.


Brown Paper Tickets features

Supported

Attendees can register for events by purchasing tickets online.

Supported

Brown Paper Tickets handles secure online payments for ticket purchases.

Supported

Brown Paper Tickets supports barcode check-in via a mobile app.

Supported

Brown Paper Tickets allows selling tickets online through its platform.


Brown Paper Tickets reviews

We've summarised 31 Brown Paper Tickets reviews (Brown Paper Tickets G2 reviews) and summarised the main points below.

Pros of Brown Paper Tickets
  • Free event creation and ticket selling for organizers.
  • 24/7 customer support is readily available and helpful.
  • Offers both online and physical ticket options, including custom printed tickets.
  • Low $1 fee for ticket buyers.
  • Handles all ticketing and tracking, simplifying event management.
  • Easy to use for both event organizers and attendees.
  • Provides multiple links for promoting events on different platforms.
Cons of Brown Paper Tickets
  • Difficulty obtaining refunds.
  • Service fees can be high, especially compared to other non-profit ticket sellers.
  • Website looks outdated and not visually appealing.
  • Payouts occur at the end of the event, not as funds are raised.
  • Limited options for non-profit specific language (e.g., "suggested donation").
  • Some users find the initial setup and feature navigation confusing.

Brown Paper Tickets pricing

The commentary is based on 6 reviews from Brown Paper Tickets G2 reviews.

Brown Paper Tickets offers free event creation and ticketing services. While some users find the service fees reasonable and affordable for small events and non-profits, others note slightly higher costs than anticipated and report significant payment processing issues.

See the Brown Paper Tickets pricing page.


Brown Paper Tickets alternatives

  • Logo of TicketSpice
    TicketSpice
    Simple event ticketing with no per-ticket fees.
    Read more
  • Logo of SimpleTix
    SimpleTix
    Easy online ticketing and event management, pay-per-ticket.
    Read more
  • Logo of Ticket Tailor
    Ticket Tailor
    Simple event ticketing, low fees, helps small events grow.
    Read more
  • Logo of Eventbee
    Eventbee
    Simple event ticketing and registration with clear per-ticket pricing.
    Read more
  • Logo of Cooltix
    Cooltix
    Easy event ticketing, management, and attendee check-in.
    Read more
  • Logo of TicketSauce
    TicketSauce
    Sell more tickets, manage events, and control your brand.
    Read more

Brown Paper Tickets FAQ

  • What is Brown Paper Tickets and what does Brown Paper Tickets do?

    Brown Paper Tickets is an affordable event ticketing platform ideal for small to medium-sized events. It offers online ticketing, phone sales, and free printing and shipping. While praised for its low fees and customer support, some users find the interface outdated and refund processes difficult.

  • How does Brown Paper Tickets integrate with other tools?

    Brown Paper Tickets primarily focuses on its own platform for ticket sales and event management. It offers barcode check-in via a mobile app, online ticketing, and online registration with payment processing. There is no information available regarding integrations with other tools.

  • What the main competitors of Brown Paper Tickets?

    Alternatives to Brown Paper Tickets include SimpleTix, Eventcombo, Cooltix, and Eventbee. These platforms offer similar features such as online ticketing, registration, and event management tools. Some, like Cooltix, also emphasize low fees and transparent pricing, appealing to budget-conscious event organizers.

  • Is Brown Paper Tickets legit?

    Brown Paper Tickets' legitimacy is questionable due to numerous user complaints about difficulties with refunds. While the platform offers affordable ticketing options for event organizers, its outdated website and high service fees are drawbacks. Consider exploring alternative ticketing platforms for a potentially smoother experience.

  • How much does Brown Paper Tickets cost?

    Brown Paper Tickets pricing is based on a percentage of ticket sales plus a small flat fee per ticket. While specific pricing isn't listed, there are additional costs for add-ons like pre-printed tickets and promotional support. Contact Brown Paper Tickets for a customized quote.

  • Is Brown Paper Tickets customer service good?

    Brown Paper Tickets' customer service receives mixed reviews. While some users praise the helpful and readily available support, others report difficulty obtaining refunds and unresponsive communication. Some users mention excellent customer service, while others haven't received payments or responses.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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