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BrowserStack

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Company health

Employee growth
24% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
March 2021 - $250M

Ratings

G2
4.5/5
(1599)
Capterra
4.5/5
(210)
TrustPilot
1.9/5
(33)
Glassdoor
4.2/5
(685)

BrowserStack description

BrowserStack is a software testing platform that helps businesses make sure their websites and mobile apps work smoothly on different devices and browsers. It offers both manual and automated testing options, including accessibility and visual testing. BrowserStack is trusted by major companies worldwide and is known for its comprehensive coverage, ease of use, and robust security features.


Who is BrowserStack best for

BrowserStack is a comprehensive software testing platform ideal for development teams seeking to ensure cross-browser and cross-device compatibility. Users praise its ease of use and wide range of devices/browsers, while some note performance issues on certain devices and the cost of features like Percy. BrowserStack excels in local testing and identifying platform-specific bugs, making it a valuable tool for ensuring software quality across different environments.

  • Best for small, medium, and large companies.

  • Ideal for Software, IT, Telecommunications, and other industries.


BrowserStack features

Supported

BrowserStack supports testing on older browsers, including legacy versions of Internet Explorer, Edge, Safari, Chrome, and Firefox.

Supported

BrowserStack supports live app testing on real devices.

Supported

BrowserStack supports automated visual testing through its Percy tool.

Supported

BrowserStack supports testing locally hosted websites and webapps through BrowserStack Local.

Supported

BrowserStack supports testing on iPhones, iPads, and Android phones.

Supported

BrowserStack supports testing on various screen sizes and resolutions.

Supported

BrowserStack supports testing on Chrome, Firefox, Safari, Edge, and Internet Explorer.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.34

Customer Service

Rather positive
+0.59

Ease of Use

Strongly positive
+0.79

Reliability and Performance

Neutral
+0.07

Ease of Implementation

Rather positive
+0.61

Scalability

Strongly positive
+0.79

BrowserStack reviews

We've summarised 1832 BrowserStack reviews (BrowserStack GetApp reviews, BrowserStack TrustPilot reviews, BrowserStack Capterra reviews and BrowserStack G2 reviews) and summarised the main points below.

Pros of BrowserStack
  • Wide range of devices and browsers available.
  • Easy to use and implement.
  • Helpful for identifying platform-specific bugs.
  • Local testing feature is useful.
  • Good customer support.
Cons of BrowserStack
  • Slow performance on some devices.
  • Accessibility testing is behind a paywall.
  • Expensive, especially for features like Percy.
  • Difficult to test with local network/VPN.

BrowserStack pricing

The commentary is based on 540 reviews from BrowserStack Capterra reviews, BrowserStack G2 reviews and BrowserStack TrustPilot reviews.

BrowserStack offers various subscription plans for different testing needs. All plans include local testing, native browser behavior, team management, uncompromising security, 3000+ real desktop browsers, a range of display resolutions, pre-installed developer tools, and expert tech support & documentation. BrowserStack also offers a freelancer plan with limited minutes and a free open-source plan.

Users sentiment

Rather negative
-0.4

See the BrowserStack pricing page.

  • BrowserStack has a free plan.

  • BrowserStack has a free trial.

Mobile Lite
$15 per user/month

Includes access to select flagship devices from Apple, Samsung, and Google (latest & previous gen), unlimited testing minutes, localhost, staging, and private website testing, page performance & insights via SpeedLab, bulk screenshots testing, responsiveness testing, absolute security, active support via chat & emails, and idle session timeout limit up to 10 mins.

Mobile & Desktop Max
$39 per user/month

Includes all Mobile Lite features plus 20,000+ real iOS & Android device units, instant access to mobile browsers, proprietary mobile devtools for quick debugging, localhost, staging, and private website testing across devices, and 19 data centers across 13 global locations.

Team
$150 per 5 users/month

Includes all Mobile & Desktop Max features plus team access to 20,000+ real iOS & Android device units, collaborative debugging & testing with mobile devtools, increased productivity with bookmarks & integrations like Jira, Slack, Github & more, test real world scenarios by network throttling, geolocation testing from 100+ different countries, access team's test history & instantly relaunch same sessions, and exclude internal traffic from Google Analytics.

Team Pro
$249 per 5 users/month

Includes all Team features plus test payments made via Apple Pay & Google Pay on real devices, 2FA with OTP/SMS & interrupt testing with SIM-enabled device, test on multiple devices simultaneously, configure Safari browser settings on iOS devices for cross site tracking, accessibility settings on iOS, test voice input and audio recording via microphones, upload & download docs, images, pdfs, sheets & more, customise advanced settings like dark mode, iOS timezone & more, inject QR codes, barcodes on real mobile devices, set time and change different timezones, and idle session timeout limit extended up to 25 mins.

Enterprise
Custom

Add-on available on all plans to unlock enterprise features, high-touch support, and advanced compliance. Includes advanced access control, single sign-on, IP whitelisting, advanced local testing, usage analytics, and priority support. Optional: Private Cloud with exclusive devices for custom testing needs at an additional cost.


BrowserStack alternatives

  • Logo of LambdaTest
    browserstack vs LambdaTest
    Cross-browser testing platform ensuring flawless websites and apps.
    Read more
  • Logo of Applitools
    Applitools
    Automated visual testing catches UI bugs you wouldn't believe.
    Read more
  • Logo of Sauce Labs
    Sauce Labs
    Cross-browser testing platform ensuring flawless web and mobile apps.
    Read more
  • Logo of Perfecto
    browserstack vs Perfecto
    Cloud-based app testing for web and mobile, ensuring flawless user experiences.
    Read more
  • Logo of Testsigma
    Testsigma
    AI-powered automated testing, simplified. Code-less, for web and mobile.
    Read more
  • Logo of Ghost Inspector
    Ghost Inspector
    Automated website testing, catching bugs before users do.
    Read more

BrowserStack FAQ

  • What is BrowserStack and what does BrowserStack do?

    BrowserStack is a cloud-based software testing platform enabling cross-browser and cross-device testing of websites and mobile applications. It offers manual and automated testing, including visual and accessibility testing, simplifying quality assurance for developers. BrowserStack is known for its broad device coverage and ease of use.

  • How does BrowserStack integrate with other tools?

    BrowserStack integrates with popular CI/CD tools like Jenkins, CircleCI, and Travis CI. It also integrates with project management tools like Jira and Trello, and communication platforms like Slack. This allows for seamless incorporation into existing workflows.

  • What the main competitors of BrowserStack?

    Top BrowserStack competitors include LambdaTest, TestGrid, and Smartbear Continuous Testing. These alternatives offer similar features like cross-browser and cross-device testing, helping businesses ensure their web and mobile applications work seamlessly. Other options include PractiTest, Salesforce Platform, and DubBot.

  • Is BrowserStack legit?

    Yes, BrowserStack is a legitimate and safe software testing platform. It's trusted by many companies for its wide browser and device coverage, and features like local testing and visual testing. However, some users find it expensive and experience performance issues.

  • How much does BrowserStack cost?

    BrowserStack pricing is not publicly available. Contact BrowserStack directly for pricing information relating to specific product plans and add-ons.

  • Is BrowserStack customer service good?

    BrowserStack customer service receives mixed reviews. While many users praise the responsive and helpful support team, some have experienced slow response times or unhelpful solutions, especially with complex technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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