Logo of Bugcrowd

Bugcrowd

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Last updated on

Company health

Employee growth
13% increase in the last year
Web traffic
2% increase in the last quarter
Financing
May 2024 - $231M

Ratings

G2
4.3/5
(46)
TrustPilot
3.7/5
(1)
Glassdoor
3.9/5
(113)

Bugcrowd description

Bugcrowd is a cybersecurity platform that connects businesses with a community of ethical hackers to find and fix software vulnerabilities. They offer various services, including bug bounty programs, penetration testing, and vulnerability disclosure management, all managed through a single platform. This approach aims to provide a comprehensive view of a company's security posture and help prioritize and fix the most critical weaknesses. Bugcrowd is trusted by companies of all sizes, from startups to large enterprises, and across various industries.


Who is Bugcrowd best for

We find that Bugcrowd is a solid choice for businesses seeking to tap into a diverse pool of ethical hackers. User reviews highlight the platform's ease of use, comprehensive feature set, and responsive support team. It’s a particularly good fit for companies looking to implement bug bounty programs, vulnerability disclosure, or continuous penetration testing.

  • Great for any sized company, from startups to large enterprises, seeking to bolster their cybersecurity defenses.

  • Particularly well-suited for companies in software, IT, and telecommunications looking to proactively manage vulnerabilities.


Bugcrowd features

Supported

Crowdsourced Security Testing: The Bugcrowd Platform connects you with skilled hackers to uncover vulnerabilities before attackers do.

Supported

Engineered Triage: Reduces noise and prioritizes vulnerabilities for rapid remediation.

Supported

CrowdMatch: This feature matches your specific security needs with the right skilled and trusted hackers.

Supported

Built-in Engineered Triage: Bugcrowd's built-in engineered triage service lets you know exactly which findings are most critical and what to remediate first — with top-priority ones handled within a day.

Supported

Integrations: Bugcrowd integrates with your existing development and security processes and tools in real time so you can keep up with DevOps speed.

Supported

Platform Dashboard: The Bugcrowd Platform dashboard gives you fast access to all your Security Programs. Each Bugcrowd Security Program can include one or more Engagements, such as Vulnerability Disclosure Programs, Bug Bounty efforts, and Penetration Tests – all sharing the same submissions, integrations, and reporting. This flexible management approach dramatically amplifies the value you get from the platform and from crowdsourced security overall.

Supported

Vulnerability Rating Taxonomy: Bugcrowd's Vulnerability Rating Taxonomy provides a structured framework to assess and prioritize vulnerabilities based on their potential impact.


Bugcrowd reviews

We've summarised 47 Bugcrowd reviews (Bugcrowd TrustPilot reviews and Bugcrowd G2 reviews) and summarised the main points below.

Pros of Bugcrowd
  • Diverse and highly skilled community of ethical hackers.
  • The platform is easy to use and provides various features.
  • Excellent customer support and a dedicated team.
  • Provides a valuable service for identifying and resolving security vulnerabilities.
  • Offers various programs suitable for different skill levels and needs.
Cons of Bugcrowd
  • Slow support response times, sometimes delayed up to several days.
  • Inconsistency in communication and feedback between researchers and program owners.
  • Difficulty integrating with certain tools, such as Jira.
  • Initial engagement and onboarding can be slow.
  • Occasional issues with the platform UI, such as limited filtering options or inefficient use of space.

Bugcrowd pricing

The commentary is based on 8 reviews from Bugcrowd G2 reviews.

We find that Bugcrowd's pricing can be confusing at times, but many users appreciate the flexible options and generous approach of their account team. There's a general sentiment that Bugcrowd offers reasonable pricing for its crowdsourced security testing services.

Users sentiment

Strongly positive
+1

See the Bugcrowd pricing page.


Bugcrowd alternatives

  • Logo of HackerOne Attack Resistance Platform
    HackerOne Attack Resistance Platform
    Finds security weaknesses before the bad guys do.
    Read more
  • Logo of Cobalt
    Cobalt
    Finds and fixes security flaws in your website and apps, with expert help.
    Read more
  • Logo of Intigriti
    Intigriti
    Crowdsourced security testing, finding vulnerabilities before hackers do.
    Read more
  • Logo of HackerOne Bounty
    HackerOne Bounty
    Crowdsourced security testing finds vulnerabilities, strengthens defenses.
    Read more
  • Logo of YesWeHack
    YesWeHack
    Crowdsourced security platform. Find vulnerabilities before hackers do.
    Read more
  • Logo of HackerOne Pentest
    HackerOne Pentest
    Crowdsourced security testing finds vulnerabilities before attackers do.
    Read more

Bugcrowd FAQ

  • What is Bugcrowd and what does Bugcrowd do?

    Bugcrowd helps businesses improve their cybersecurity by connecting them with ethical hackers who identify vulnerabilities. We find that their platform facilitates bug bounty programs, penetration testing, and vulnerability disclosure programs, giving businesses a comprehensive view of their security posture.

  • How does Bugcrowd integrate with other tools?

    Bugcrowd integrates with existing development and security tools in real time to maintain DevOps speed. While they aim for seamless integration, some users have reported difficulties with specific tools like Jira. They strive to keep up with evolving integration needs.

  • What the main competitors of Bugcrowd?

    We find that Bugcrowd's main competitors include HackerOne, Cobalt, Intigriti, and YesWeHack. These platforms offer similar crowdsourced security testing and vulnerability disclosure programs.

  • Is Bugcrowd legit?

    We find Bugcrowd to be a legitimate and valuable platform for crowdsourced security testing. It connects businesses with skilled ethical hackers to identify vulnerabilities. While some users have reported slow support responses and integration challenges, the overall sentiment is positive regarding the platform's effectiveness.

  • How much does Bugcrowd cost?

    Bugcrowd doesn't publicly share pricing details. Contact their sales team for a customized quote based on your specific security needs.

  • Is Bugcrowd customer service good?

    We find that Bugcrowd's customer service receives positive feedback overall. Users praise the helpfulness and knowledge of the support team and the platform's ease of use. While some mention occasional slow response times, the overall sentiment towards their customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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