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BuildOps description
BuildOps is an all-in-one software designed for mid-sized and larger commercial contractors in HVAC, electrical, plumbing, and fire & safety industries. It helps manage everything from winning new customers to project completion and getting paid. It aims to replace multiple systems with a single platform, including project management, service and maintenance, customer management, and reporting, specifically designed for the complexities of commercial work.
Who is BuildOps best for
BuildOps is a comprehensive platform designed for mid-sized commercial contractors in HVAC, electrical, plumbing, and fire & safety. Users praise its comprehensive features, ease of use, and excellent customer support. However, some have noted challenges with initial onboarding and occasional software glitches. It streamlines workflows, manages projects, and simplifies customer interactions, helping contractors enhance efficiency and profitability.
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Best fit for mid-sized commercial contractors.
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Ideal for HVAC, electrical, plumbing, and fire & safety contractors.
BuildOps features
Supported BuildOps supports job costing, tracking labor, materials, and other expenses. |
Supported BuildOps supports work orders, job progress tracking, and maintaining job histories. |
Supported BuildOps streamlines scheduling and dispatching tasks and manages technicians efficiently. |
Supported BuildOps supports custom reports, including progress and cost reports, with real-time data insights. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
BuildOps reviews
We've summarised 146 BuildOps reviews (BuildOps Software Advice reviews, BuildOps Capterra reviews and BuildOps G2 reviews) and summarised the main points below.
- Configurable features and user-level customization.
- Excellent customer support and training resources.
- Simplified workflow and ease of use.
- Comprehensive features covering dispatching, project management, quoting, customer retention, and invoicing.
- Continuous improvements and new features being added.
- Some tasks within Service Agreements can be tedious.
- Initial onboarding and training can be challenging.
- Software glitches and syncing errors occur.
- Limited mobile app functionality for administrators.
- Invoicing section needs improvement.
- Difficulty scheduling subcontractors.
- Limited customization for invoicing.
- Pipeline access can be difficult for new users.
BuildOps pricing
The commentary is based on 12 reviews from BuildOps Capterra reviews, BuildOps G2 reviews and BuildOps Software Advice reviews.
While BuildOps' pricing is considered higher than some alternatives, many users find it a worthwhile investment with a good return. Some users mention the cost being initially concerning, but ultimately justifiable due to increased efficiency and streamlined workflows. Others suggest pricing adjustments for smaller companies.
Users sentiment
BuildOps alternatives
Sage 100 ContractorConstruction management software: estimating, project tracking, and accounting.Read more
ServiceTitanStreamlines home service business operations, boosts sales, and delights customers.Read more
BuildOps FAQ
BuildOps is a comprehensive software platform for commercial contractors in HVAC, electrical, plumbing, and fire & safety. It streamlines operations from project management and service maintenance to customer management and reporting, offering a single platform solution. It helps contractors win clients, manage projects, and improve financials.
What is BuildOps and what does BuildOps do?
BuildOps is a comprehensive software platform for commercial contractors in HVAC, electrical, plumbing, and fire & safety. It streamlines operations from project management and service maintenance to customer management and reporting, offering a single platform solution. It helps contractors win clients, manage projects, and improve financials.
BuildOps integrates with QuickBooks Online for accounting, and ServiceTitan for pricebook syncing. It also offers an open API for custom integrations, allowing flexibility for connecting with other tools as needed by specific businesses.
How does BuildOps integrate with other tools?
BuildOps integrates with QuickBooks Online for accounting, and ServiceTitan for pricebook syncing. It also offers an open API for custom integrations, allowing flexibility for connecting with other tools as needed by specific businesses.
BuildOps competes with other field service management software like Simpro, ServiceTrade, and Jobber. These alternatives offer similar features such as scheduling, dispatching, customer management, and reporting, catering to contracting businesses in various trades. Successware and Housecall Pro are also competitors focused on HVAC, plumbing, and electrical services.
What the main competitors of BuildOps?
BuildOps competes with other field service management software like Simpro, ServiceTrade, and Jobber. These alternatives offer similar features such as scheduling, dispatching, customer management, and reporting, catering to contracting businesses in various trades. Successware and Housecall Pro are also competitors focused on HVAC, plumbing, and electrical services.
BuildOps appears legitimate. It receives positive ratings on G2, Capterra, and Glassdoor, and users praise its comprehensive features and customer support. However, some users mention challenges with onboarding and occasional software glitches. Consider these factors when evaluating BuildOps for your business.
Is BuildOps legit?
BuildOps appears legitimate. It receives positive ratings on G2, Capterra, and Glassdoor, and users praise its comprehensive features and customer support. However, some users mention challenges with onboarding and occasional software glitches. Consider these factors when evaluating BuildOps for your business.
I could not find pricing information for BuildOps. Contact the vendor directly to determine if BuildOps is worth the investment for your construction business.
How much does BuildOps cost?
I could not find pricing information for BuildOps. Contact the vendor directly to determine if BuildOps is worth the investment for your construction business.
BuildOps receives positive feedback for its customer service. Users highlight the dedicated support team, extensive training resources, and responsiveness to requests. While initial onboarding may present challenges, ongoing support and communication are generally praised.
Is BuildOps customer service good?
BuildOps receives positive feedback for its customer service. Users highlight the dedicated support team, extensive training resources, and responsiveness to requests. While initial onboarding may present challenges, ongoing support and communication are generally praised.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.