Logo of Cahoot

Cahoot

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Company health

Employee growth
6% increase in the last year
Web traffic
26% decrease in the last quarter

Ratings

G2
4.9/5
(37)
TrustPilot
4.6/5
(32)

Cahoot description

Cahoot is a shipping and order fulfillment software solution for ecommerce businesses. It uses a network of other merchants to offer nationwide one-day and two-day shipping at a lower cost than traditional 3PLs. Cahoot handles inventory management, order processing, shipping, and returns. It integrates with popular ecommerce platforms like Amazon, Shopify, and Walmart, and helps businesses meet the requirements of programs like Seller Fulfilled Prime.


Who is Cahoot best for

Cahoot is a shipping and order fulfillment solution designed for e-commerce businesses seeking a cost-effective alternative to traditional 3PLs. Leveraging a network of merchants, Cahoot offers nationwide one-day and two-day shipping. Users praise the fast implementation and excellent customer support. However, some have noted issues with cost transparency and software maturity. Cahoot integrates with popular platforms like Amazon, Shopify, and Walmart, helping businesses meet SFP requirements.

  • Ideal for medium-sized businesses (101-1000 employees) and large enterprises (1001+).

  • Best fit for e-commerce businesses seeking fast and affordable order fulfillment.


Cahoot features

Supported

Cahoot provides end-to-end order fulfillment services.

Supported

Cahoot integrates with popular ecommerce platforms like Amazon and Shopify.

Supported

Cahoot operates a peer-to-peer network of certified fellow merchants.

Supported

Cahoot offers late same-day cutoffs and weekend fulfillment services.

Supported

Cahoot's peer-to-peer network allows for flexible scaling and efficient resource allocation.

Supported

Cahoot offers late same-day cutoffs and weekend fulfillment services.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.2

Customer Service

Strongly positive
+0.73

Ease of Use

Strongly positive
+0.71

Reliability and Performance

Rather positive
+0.57

Ease of Implementation

Neutral
+0.14

Scalability

Rather positive
+0.33

Cahoot reviews

We've summarised 69 Cahoot reviews (Cahoot TrustPilot reviews and Cahoot G2 reviews) and summarised the main points below.

Pros of Cahoot
  • Fast implementation speed and valid tracking rate.
  • Utilizing own warehouses alongside Cahoot's network for flexible fulfillment.
  • Excellent and responsive customer support.
  • Automated shipping label creation and streamlined order processing, saving time and increasing efficiency.
  • Seamless integration with major ecommerce platforms like Amazon, Shopify, and Walmart
Cons of Cahoot
  • Misleading positioning as a solution for SFP needs, with lack of control over key metrics.
  • High costs and fees, including handling, boxing, and platform fees, with negative cash flow implications.
  • Immature software with limited custom API capabilities.
  • Untimely communication leading to business interruptions and potential service suspensions.
  • Contract and billing disputes with limited recourse and non-refundable EFTs in case of disputes

Cahoot pricing

The commentary is based on 14 reviews from Cahoot G2 reviews and Cahoot TrustPilot reviews.

Cahoot's pricing structure is a common concern. While some users mention cost savings and competitive shipping rates, others cite high platform fees, unexpected costs, and expensive contract buyouts. Several reviewers felt misled by the initial pricing promises, finding the actual costs significantly higher than anticipated.

Users sentiment

Neutral
+0.2

See the Cahoot pricing page.


Cahoot alternatives

  • Logo of ShipMonk
    ShipMonk
    Ecommerce fulfillment: automated shipping, global reach, stress-free scaling.
    Read more
  • Logo of Etail Solutions
    Etail Solutions
    Connects and automates online sales, inventory, and shipping.
    Read more
  • Logo of Ordoro
    Ordoro
    Streamlines shipping, inventory, and dropshipping for online sellers.
    Read more
  • Logo of Standvast
    Standvast
    Ecommerce fulfillment: warehousing, shipping, and supply chain tech.
    Read more
  • Logo of OceanX
    OceanX
    Streamlines order fulfillment for high-volume beauty and lifestyle brands.
    Read more
  • Logo of ShipBob
    ShipBob
    Fast, affordable ecommerce fulfillment: store, pack, and ship.
    Read more

Cahoot FAQ

  • What is Cahoot and what does Cahoot do?

    Cahoot is an order fulfillment software designed for e-commerce businesses. It leverages a network of merchants to provide affordable one-day and two-day shipping across the country. Cahoot handles inventory, orders, shipping, and returns, and integrates with platforms like Amazon and Shopify, assisting businesses with programs such as Seller Fulfilled Prime.

  • How does Cahoot integrate with other tools?

    Cahoot integrates with major ecommerce platforms such as Amazon, Shopify, and Walmart, enabling streamlined order processing and shipping. It also connects with a network of merchant warehouses for distributed fulfillment. However, some users have noted limited custom API capabilities.

  • What the main competitors of Cahoot?

    Alternatives to Cahoot include ShipStation, LABL, DesktopShipper, and ShippingEasy. These competitors offer similar features like streamlined shipping, order management, and discounted rates. Cin7 Omni is another option for businesses focused on scaling.

  • Is Cahoot legit?

    Yes, Cahoot is a legitimate shipping and order fulfillment software solution. It offers a collaborative merchant network for nationwide shipping. However, some users have reported high costs and immature software. Despite this, many praise Cahoot's fast implementation and excellent customer support.

  • How much does Cahoot cost?

    Cahoot does not publicly disclose pricing information. Contact Cahoot directly to determine product pricing and if it is worth it for your needs.

  • Is Cahoot customer service good?

    Cahoot's customer service is generally viewed positively. Users praise the responsive and helpful support team, particularly during implementation and troubleshooting. However, some have experienced untimely communication regarding critical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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