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CareCloud

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Company health

Employee growth
5% decrease in the last year
Web traffic
4% increase in the last quarter
Financing
January 2019 - $187M

Ratings

G2
3.3/5
(15)
Capterra
3.5/5
(107)
Glassdoor
3.4/5
(522)

CareCloud description

CareCloud offers cloud-based software for US healthcare providers. Their tools help manage patient data, billing, and scheduling. CareCloud aims to improve efficiency, increase revenue, and enhance patient care by automating tasks and providing insights through data analysis. Used by over 40,000 providers, they offer flexible solutions for small practices to large healthcare groups.


Who is CareCloud best for

CareCloud is a cloud-based practice management solution for US healthcare providers. Users praise its intuitive interface and comprehensive reporting tools. However, some users have reported slow performance and unreliable customer support. It's best for small to medium-sized practices seeking an all-in-one platform to manage patient data, billing, and scheduling.

  • Best fit for small to medium-sized healthcare businesses.

  • Ideal for healthcare providers in the US.


CareCloud features

Supported

CareCloud offers insurance eligibility verification through CareCloud Central and integration with pVerify.

Supported

CareCloud supports scheduling, rescheduling, and canceling appointments.

Supported

CareCloud supports generating and submitting electronic bills to payers, including insurance carriers and government programs.

Supported

CareCloud offers comprehensive reports and analytics on patient data, appointments, and finances.

Supported

CareCloud offers comprehensive tools and workflows for managing medical claims.

Supported

CareCloud facilitates payment processing from patients and streamlines revenue cycle management.

Supported

CareCloud offers its own EHR system and integrations with other healthcare software.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.33

CareCloud reviews

We've summarised 122 CareCloud reviews (CareCloud Software Advice reviews, CareCloud GetApp reviews, CareCloud Capterra reviews and CareCloud G2 reviews) and summarised the main points below.

Pros of CareCloud
  • User-friendly interface and easy navigation are praised.
  • Flexible and customizable to fit specific practice needs.
  • Comprehensive reporting features and data analysis tools are valuable.
  • Cloud-based system allows for easy access from anywhere.
  • All-in-one platform integrates scheduling, charting, and billing.
Cons of CareCloud
  • Slow system performance and frequent crashes are common complaints.
  • Customer support response times are often slow and unhelpful.
  • Difficulty deleting recurring appointments and limited calendar customization options.
  • Billing inaccuracies and issues with claim processing are frequently reported.
  • Inaccurate insurance verification and limited payer options cause billing delays.

CareCloud alternatives

  • Logo of RXNT
    RXNT
    Streamlines healthcare practices with cloud-based, all-in-one management.
    Read more
  • Logo of AdvancedMD
    AdvancedMD
    Streamlines medical practice management with unified EHR, billing, and telehealth.
    Read more
  • Logo of eClinicalWorks
    eClinicalWorks
    Cloud-based medical practice software streamlining patient care and admin.
    Read more
  • Logo of CureMD EHR
    CureMD EHR
    Streamlines healthcare workflows with all-in-one EHR and billing.
    Read more
  • Logo of ChartsPro
    ChartsPro
    Simplify healthcare charting, automate tasks, boost clinic productivity.
    Read more
  • Logo of athenaOne
    athenaOne
    Cloud-based medical software streamlining patient care and billing.
    Read more

CareCloud FAQ

  • What is CareCloud and what does CareCloud do?

    CareCloud is a cloud-based software suite for US healthcare providers. It offers tools for patient data management, billing, scheduling, and reporting, aiming to improve efficiency and patient care. CareCloud serves practices of all sizes, from small clinics to large healthcare groups.

  • How does CareCloud integrate with other tools?

    CareCloud integrates with other healthcare software, including its own EHR system and pVerify for insurance verification. It offers tools for electronic billing, claim management, and payment processing, streamlining administrative tasks.

  • What the main competitors of CareCloud?

    CareCloud competitors include RXNT, SimplePractice, and Genesis Chiropractic Software. These alternatives offer similar features for practice management, billing, and patient engagement, catering to various healthcare providers' needs.

  • Is CareCloud legit?

    CareCloud is a legitimate cloud-based software provider for US healthcare providers. They offer tools to manage patient data, billing, and scheduling, aiming to improve efficiency and patient care. However, some users report slow system performance and unhelpful customer support.

  • How much does CareCloud cost?

    I cannot find pricing details for CareCloud. Contact their sales team for a customized quote based on your specific needs. Consider exploring alternatives if budget is a primary concern for your product selection.

  • Is CareCloud customer service good?

    CareCloud's customer service receives mixed reviews. While some users praise the helpfulness and problem-solving abilities of the support staff, others express frustration with slow response times and unhelpful support. Several negative reviews cite difficulty getting timely assistance and resolution to software issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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