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cashfree

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Company health

Employee growth
1% decrease in the last year
Web traffic
2% increase in the last quarter

Ratings

G2
4.5/5
(11)
Capterra
4.5/5
(76)
TrustPilot
2.2/5
(11)
Glassdoor
3.9/5
(424)

cashfree description

Cashfree is an Indian banking platform primarily serving the Indian market. Businesses use Cashfree to verify customer identities, automate payments, and manage business payouts. Its features include a variety of KYC and fraud detection tools, as well as integrations with popular platforms. Cashfree primarily targets Indian businesses with features like Aadhaar and UPI ID verification.


Who is cashfree best for

Cashfree is a payments platform ideal for small Indian businesses. It offers instant identity verification, KYC checks, and various payment options including UPI. Users praise its fast transaction processing and easy platform integrations, but some find customer support slow and onboarding complex.

  • Best for small businesses, less suitable for medium or enterprise companies.

  • Ideal for businesses in e-commerce, fintech, retail, and consumer goods in India.


cashfree features

Supported

Cashfree Payments offers instant identity verification, ensuring a smooth user experience.

Supported

Cashfree offers various payment methods, including cards, net banking, UPI, wallets, and international gateways.

Supported

Cashfree Payments supports account verification through bank accounts during onboarding.

Supported

Cashfree offers real-time fraud detection with AI and machine learning.

Supported

Cashfree Payments supports KYC checks, including identity verification and document authentication.


cashfree reviews

We've summarised 98 cashfree reviews (cashfree TrustPilot reviews, cashfree Capterra reviews and cashfree G2 reviews) and summarised the main points below.

Pros of cashfree
  • Fast transaction processing and settlements, typically within T+2 days.
  • Easy integration with various platforms like Shopify and WooCommerce.
  • User-friendly interface for merchants, with a clean and intuitive dashboard.
  • Multiple payment options available, including credit/debit cards, UPI, netbanking, and wallets.
  • Competitive pricing and transaction fees, especially for UPI transactions.
Cons of cashfree
  • Slow customer support responses, often requiring follow-up emails or calls.
  • Onboarding process can be lengthy and complex, sometimes taking a week or more.
  • Hidden costs and unclear pricing structure, especially for international transactions.
  • Limited payment options compared to competitors, lacking some common features like no-cost EMI.
  • Technical issues with UPI payments and occasional server problems.

cashfree pricing

The commentary is based on 10 reviews from cashfree Capterra reviews, cashfree G2 reviews and cashfree TrustPilot reviews.

Cashfree offers payment gateway services with varying rates depending on the payment method. They offer custom pricing for enterprises and have an annual maintenance charge of ₹4,999.

See the cashfree pricing page.


cashfree alternatives

  • Logo of Razorpay
    Razorpay
    Indian payments platform. Accept, manage, and disburse online.
    Read more
  • Logo of Payoneer
    Payoneer
    Global payments platform simplifying cross-border transactions for businesses.
    Read more
  • Logo of Stripe Payments
    Stripe Payments
    Accept online payments easily, reliably, and globally. Scales with you.
    Read more
  • Logo of Easebuzz
    Easebuzz
    Simplified Indian payments with high success rates and easy integration.
    Read more
  • Logo of WebID
    WebID
    Secure online identity verification made easy for safer business.
    Read more
  • Logo of Signicat
    Signicat
    Secure digital identity platform for seamless signing, logins, and ID verification.
    Read more

cashfree FAQ

  • What is cashfree and what does cashfree do?

    Cashfree is a payment gateway and KYC solutions provider catering primarily to Indian businesses. It offers various payment methods, fraud detection, and identity verification tools, including Aadhaar and UPI ID verification. Cashfree helps businesses automate payments, manage payouts, and ensure regulatory compliance.

  • How does cashfree integrate with other tools?

    Cashfree integrates with popular e-commerce platforms like Shopify and WooCommerce. It also supports various payment methods, including cards, net banking, UPI, and wallets, making it a versatile payment gateway for businesses.

  • What the main competitors of cashfree?

    Cashfree competitors include Authorize.net, Easebuzz, and ComplyCube. These alternatives offer similar services such as payment processing, KYC/AML checks, and identity verification. While Cashfree focuses on the Indian market, its competitors may cater to broader international audiences.

  • Is cashfree legit?

    Cashfree is a legitimate Indian payment platform. User reviews highlight fast transaction processing and easy platform integration. However, some users mention slow customer support and a complex onboarding process. Consider these factors when assessing if Cashfree is safe for your business.

  • How much does cashfree cost?

    I couldn't find pricing details for Cashfree. For the most current pricing information, it's best to visit the official Cashfree website or contact their sales team. They can provide details on specific plans and any applicable fees.

  • Is cashfree customer service good?

    Cashfree's customer service receives mixed reviews. While some users praise the support team's helpfulness and efficiency, others report slow responses, difficulty resolving issues, and a lengthy onboarding process. Several negative reviews mention unprofessional and unhelpful interactions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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