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Celonis description
Celonis helps you discover and fix hidden inefficiencies in your company's everyday processes. Using their "Process Intelligence" platform, Celonis analyzes your data to visually show you where bottlenecks and slowdowns occur. This allows you to improve operations across different departments like finance, sales, and supply chain. Celonis is used by large and mid-sized companies globally, and promises to help you save money, improve customer experience, and make your business more sustainable.
What companies are using Celonis?
Who is Celonis best for
Celonis empowers businesses to identify and eliminate hidden inefficiencies through process mining and intelligence. Users praise its powerful analytics and automation capabilities but note a steep learning curve and high cost. Ideal for large and mid-sized companies looking to optimize complex operations, Celonis helps streamline workflows, improve customer experiences, and boost sustainability.
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Best fit for medium and large enterprises.
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Suitable for businesses with complex processes seeking data-driven optimization.
Celonis features
Supported Celonis supports business process simulation through process mining and management tools. |
Supported Celonis enables continuous workflow improvement through data insights and automation, identifying bottlenecks and reducing errors. |
Supported Celonis provides comprehensive visibility into operations, allowing businesses to identify and address challenges. |
Supported Celonis supports data pipeline monitoring, including detecting missing operations, failed jobs, and run durations. |
Supported Celonis automates tasks using process mining, Action Flows, and RPA integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Celonis reviews
We've summarised 274 Celonis reviews (Celonis G2 reviews) and summarised the main points below.
- Powerful process mining and analysis capabilities for SAP and other systems.
- User-friendly interface for process visualization and exploration.
- Rich functionality for customization and automation.
- Seamless integration with various enterprise systems.
- Action Engine and Action Flows facilitate process automation and optimization.
- Learning curve can be steep, especially for Celonis Foundation.
- Limited on-premise deployment options hinder adoption for some clients.
- High licensing costs and storage capacity limitations are prohibitive.
- Slow performance when handling large datasets (>10TB).
- Complex setup and integration process requires significant time and expertise.
Celonis pricing
The commentary is based on 33 reviews from Celonis G2 reviews.
Celonis' pricing is often mentioned as a significant concern, particularly for smaller businesses. While users acknowledge its value, the high cost of licenses and data storage is frequently cited as a drawback. Despite this, many believe the insights and process improvements Celonis provides justify the expense.
Users sentiment
Celonis alternatives
Automation Anywhere - RPA | Robotic Process AutomationAutomates business tasks, boosting efficiency and accuracy.Read more
Genpact Digital Transformation ConsultingData-powered business transformation for smarter, faster growth.Read more
Celonis FAQ
Celonis is a process mining and execution management software that helps businesses identify and fix inefficiencies in their operations. It analyzes data to visualize process bottlenecks, enabling optimization and automation for improved efficiency, cost savings, and customer experience.
What is Celonis and what does Celonis do?
Celonis is a process mining and execution management software that helps businesses identify and fix inefficiencies in their operations. It analyzes data to visualize process bottlenecks, enabling optimization and automation for improved efficiency, cost savings, and customer experience.
Celonis integrates with various enterprise systems, including SAP, Salesforce, and Oracle. It also offers APIs and pre-built connectors for custom integrations, enabling seamless data flow and process optimization across different platforms.
How does Celonis integrate with other tools?
Celonis integrates with various enterprise systems, including SAP, Salesforce, and Oracle. It also offers APIs and pre-built connectors for custom integrations, enabling seamless data flow and process optimization across different platforms.
Top Celonis competitors include UiPath Process Mining, offering similar process visualization and analysis, and SAP S/4HANA Cloud, providing broader business management functionalities. Other alternatives like NetSuite, Keap, ActiveCampaign, and Capsule CRM offer varying degrees of process automation and CRM capabilities.
What the main competitors of Celonis?
Top Celonis competitors include UiPath Process Mining, offering similar process visualization and analysis, and SAP S/4HANA Cloud, providing broader business management functionalities. Other alternatives like NetSuite, Keap, ActiveCampaign, and Capsule CRM offer varying degrees of process automation and CRM capabilities.
Yes, Celonis is a legitimate process mining and execution management software company. They are known for their powerful analytics capabilities, but users note the software can be complex and expensive. Consider exploring alternatives if these are concerns.
Is Celonis legit?
Yes, Celonis is a legitimate process mining and execution management software company. They are known for their powerful analytics capabilities, but users note the software can be complex and expensive. Consider exploring alternatives if these are concerns.
Celonis doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if Celonis is worth the investment for your business.
How much does Celonis cost?
Celonis doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if Celonis is worth the investment for your business.
Celonis's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and difficulty resolving technical issues. Several reviews mention the need for improved documentation and more readily available support resources.
Is Celonis customer service good?
Celonis's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and difficulty resolving technical issues. Several reviews mention the need for improved documentation and more readily available support resources.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.