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CharlieHR description
CharlieHR is a cloud-based HR software designed for small to mid-sized businesses. It simplifies HR tasks such as onboarding new employees, managing time off requests, organizing employee documents, conducting performance reviews, and administering benefits. CharlieHR also offers expert HR advice and resources to ensure legal compliance and support your people strategy. The software provides data-driven insights through reports and surveys, enabling informed decision-making for building a highly engaged and productive team.
Who is CharlieHR best for
CharlieHR is a user-friendly HR platform ideal for small to mid-sized UK businesses. It simplifies HR tasks, from onboarding and time-off management to performance reviews and HR advice. Users praise its intuitive interface and helpful customer support, while some find limited customization options and reporting features a drawback.
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Best for small to mid-sized businesses, particularly startups and scale-ups.
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Suitable for various industries seeking streamlined HR.
CharlieHR features
Supported CharlieHR offers tools to store and manage employee data. |
Supported CharlieHR supports time-off management, including requests, balances, policies, and reports. |
Supported CharlieHR fully supports employee performance reviews, including 360 degree feedback. |
Supported CharlieHR provides tools to onboard new employees, including customizable onboarding flows and automated tasks. |
Supported CharlieHR supports generating reports on employee data, time off, and performance. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
CharlieHR reviews
We've summarised 93 CharlieHR reviews (CharlieHR TrustPilot reviews and CharlieHR G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Excellent customer support with quick response times.
- Helpful HR advice service with knowledgeable and approachable advisors.
- Comprehensive HR features including onboarding, time-off management, performance reviews, and document storage.
- Useful tools like checklists and polls.
- Free corporate perks and benefits platform integration.
- Clear visualization of team availability and schedules.
- Regular platform updates and new feature releases.
- Email newsletters with engaging content.
- Strong focus on company culture and employee well-being.
- Helpful webinars and resources on HR topics.
- Diversity and inclusion support.
- Good value for money, especially for small businesses and startups.
- Secure platform for storing sensitive employee information.
- Responsive development team that considers user feedback.
- Limited customization options for appraisals, requiring full restart if deadlines are missed.
- Difficulty managing hourly workers and tracking variable work hours.
- Limited billing contact fields and lack of direct debit payment options.
- Partner program promised but not yet available.
- Perks at Work options have decreased in quality.
- No option to send policies to employees for signature or confirmation of reading.
- Diversity and inclusion survey lacks flexibility, imposing internal political positions on customers.
- Lack of robust reporting and analytics features.
- Slow integration with other service providers like ATS.
- Homepage redesigns are frequent and disruptive to user experience.
- No Xero integration, causing manual updates and potential payroll errors.
- Bulk uploading of custom data is not easy.
- Clunky elements in the platform and limited CSV download options.
- Some workflows are not supported, like calculating holidays for part-time workers or staff working abroad.
- Slack integration lacks granular control, limiting its usefulness.
- Cut-off time for daily support at 5 pm can be inconvenient.
CharlieHR pricing
The commentary is based on 9 reviews from CharlieHR G2 reviews and CharlieHR TrustPilot reviews.
Charlie's pricing is based on the size of your team and your choice of add-ons. All prices exclude UK VAT, which is charged as +20% on your base price.
Users sentiment
See the CharlieHR pricing page.
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CharlieHR has a free trial.
CharlieHR alternatives
CharlieHR FAQ
CharlieHR is cloud-based HR software for small to mid-sized businesses. It streamlines HR tasks like onboarding, time-off management, performance reviews, and benefits administration. CharlieHR also offers HR advice and resources to ensure compliance and support people strategies.
What is CharlieHR and what does CharlieHR do?
CharlieHR is cloud-based HR software for small to mid-sized businesses. It streamlines HR tasks like onboarding, time-off management, performance reviews, and benefits administration. CharlieHR also offers HR advice and resources to ensure compliance and support people strategies.
CharlieHR integrates with various tools, though users report the integrations can be slow and clunky. Some integrations, like Slack, lack granular control, limiting their effectiveness. Notably missing is a Xero integration, leading to manual updates and potential payroll errors.
How does CharlieHR integrate with other tools?
CharlieHR integrates with various tools, though users report the integrations can be slow and clunky. Some integrations, like Slack, lack granular control, limiting their effectiveness. Notably missing is a Xero integration, leading to manual updates and potential payroll errors.
Alternatives to CharlieHR include BambooHR, Pandapé, HiBob, Rippling, HR Partner, and ClickUp. These competitors offer similar HR features like onboarding, performance reviews, and employee data management, catering to small and medium-sized businesses.
What the main competitors of CharlieHR?
Alternatives to CharlieHR include BambooHR, Pandapé, HiBob, Rippling, HR Partner, and ClickUp. These competitors offer similar HR features like onboarding, performance reviews, and employee data management, catering to small and medium-sized businesses.
Yes, CharlieHR is a legitimate HR software solution. It's known for its user-friendly interface and helpful HR advice service. However, some users mention limited customization for appraisals and difficulty managing hourly workers.
Is CharlieHR legit?
Yes, CharlieHR is a legitimate HR software solution. It's known for its user-friendly interface and helpful HR advice service. However, some users mention limited customization for appraisals and difficulty managing hourly workers.
I couldn't find pricing details for CharlieHR. For the most current pricing information, it's best to visit CharlieHR's website or contact their sales team directly.
How much does CharlieHR cost?
I couldn't find pricing details for CharlieHR. For the most current pricing information, it's best to visit CharlieHR's website or contact their sales team directly.
CharlieHR's customer service is generally praised for its helpfulness, responsiveness, and friendly team. Users particularly appreciate the quick response times and the knowledgeable advice provided by HR specialists. While the software itself has some limitations, the excellent customer support appears to be a significant advantage.
Is CharlieHR customer service good?
CharlieHR's customer service is generally praised for its helpfulness, responsiveness, and friendly team. Users particularly appreciate the quick response times and the knowledgeable advice provided by HR specialists. While the software itself has some limitations, the excellent customer support appears to be a significant advantage.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.