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ClickUp

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Company health

Employee growth
8% increase in the last year
Web traffic
3% increase in the last quarter
Financing
November 2021 - $538M

Ratings

G2
4.7/5
(2590)
Capterra
4.6/5
(2460)
TrustPilot
3.1/5
(62)
Glassdoor
3.7/5
(393)

ClickUp description

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.


Who is using ClickUp?


Who is ClickUp best for

ClickUp is an ideal solution for teams and individuals seeking a comprehensive platform to centralize work processes and boost productivity. Users praise ClickUp for its user-friendly interface and robust task management features that adapt to various workflows.

  • ClickUp caters to businesses of all sizes, effectively serving small, medium, and enterprise-level companies.

  • ClickUp is a versatile solution for a wide range of industries, including Healthcare, Finance, E-commerce, Retail, Education, and more.


ClickUp features

Supported

ClickUp supports time tracking to track time spent on tasks and projects.

Supported

ClickUp supports customizable dashboards, allowing users to customize the data and layout of dashboards.

Supported

ClickUp allows multiple users to edit the same document at the same time.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Neutral
+0.05

Ease of Use

Rather positive
+0.66

Reliability and Performance

Neutral
+0.12

Ease of Implementation

Neutral
-0.01

Scalability

Neutral
+0.02

ClickUp reviews

We've summarised 5050 ClickUp reviews (ClickUp GetApp reviews, ClickUp Software Advice reviews, ClickUp TrustPilot reviews, ClickUp Capterra reviews and ClickUp G2 reviews) and summarised the main points below.

Pros of ClickUp
  • Highly customizable and adaptable to various workflows.
  • User-friendly interface praised for its clean design.
  • Effective for team collaboration and communication.
  • Robust task management features with multiple views.
Cons of ClickUp
  • Occasional glitches and bugs can disrupt workflow.
  • Mobile app can be glitchy and less intuitive than the desktop version.
  • Advanced features, like custom workflows, can be complex to set up.
  • The abundance of features can be overwhelming for new users.

ClickUp pricing

The commentary is based on 672 reviews from ClickUp Capterra reviews, ClickUp G2 reviews, ClickUp GetApp reviews, ClickUp Software Advice reviews and ClickUp TrustPilot reviews.

ClickUp offers a free forever plan and a 100% money-back guarantee. All plans include unlimited tasks.

Users sentiment

Neutral
+0.09

See the ClickUp pricing page.

  • ClickUp has a free plan.

Free Forever
Free

100MB storage, unlimited tasks, unlimited free plan members, two-factor authentication, collaborative docs, whiteboards, everything view, Kanban boards, sprint management, calendar view, custom field manager basic, in-app video recording, 24/7 support, 1 form.

Unlimited
$7 per user/month

Unlimited storage, unlimited integrations, unlimited dashboards, guests with permissions, unlimited Gantt charts, unlimited custom fields, unlimited chat messages, column calculations, email in ClickUp, teams (user groups), native time tracking, goals & portfolios, form view, resource management, agile reporting, AI compatible.

Business
$12 per user/month

Google SSO, unlimited teams, custom exporting, advanced automations, advanced dashboard features, advanced time tracking, granular time estimates, timesheets, workload management, timelines & mind maps, goal folders, unlimited message history, unlimited whiteboards, unlimited timeline views, SMS 2-factor authentication.

Enterprise
Custom

White labeling, advanced permissions, conditional logic in forms, enterprise API, unlimited custom roles, team sharing for spaces, default personal views, unlimited posts, MSA & HIPAA available, single sign-on (SSO), SCIM provisioning, custom capacity in workload, live onboarding training, customer success manager, access to managed services, US, EU & APAC data residency, advanced public sharing.


ClickUp alternatives


ClickUp FAQ

  • What is ClickUp and what does ClickUp do?

    ClickUp is a work management platform designed to centralize projects, tasks, and team communication. It features task management, project planning, document collaboration, and workflow automation. ClickUp is highly customizable, making it suitable for various teams and workflows.

  • How does ClickUp integrate with other tools?

    ClickUp integrates with a wide range of tools, including project management apps, communication platforms, and marketing automation software, to streamline workflows and boost productivity.

  • What the main competitors of ClickUp?

    ClickUp's main competitors include monday.com, Notion, Asana, Wrike, and Smartsheet. These platforms offer similar project management features, such as task management, collaboration tools, and workflow automation.

  • Is ClickUp legit?

    ClickUp is a legitimate and popular work management platform. It's known for its customization options, user-friendly interface, and robust features, making it a safe and reliable choice for businesses seeking to enhance productivity and collaboration.

  • How much does ClickUp cost?

    ClickUp's pricing includes a free plan, an Unlimited plan for $7 per seat/month, a Business plan for $12 per seat/month, and an Enterprise plan with custom pricing. ClickUp's free plan is a great option for individuals, while the paid plans offer more features for teams.

  • Is ClickUp customer service good?

    Based on the reviews, ClickUp customer service is generally described as responsive and helpful. Users highlight the support team's willingness to assist with issues and provide guidance. However, some users have reported occasional delays in response times, especially for complex technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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