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cPanel

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Company health

Employee growth
4% decrease in the last year
Web traffic
8% decrease in the last quarter

Ratings

G2
4.5/5
(182)
TrustPilot
1.6/5
(60)
Glassdoor
3.7/5
(73)

cPanel description

cPanel is a popular software platform used by many web hosting companies to simplify how they manage their servers and websites. It allows you to easily create email accounts, manage website files, and install software like content management systems. While cPanel is powerful, it also offers a user-friendly interface that makes it a good option for those who might not have a strong technical background but still want greater control over their web hosting environment.


Who is cPanel best for

cPanel simplifies website and server management with a user-friendly interface. Best for small to medium businesses, especially in E-commerce, Education, Media, and Software/IT. Users praise its comprehensive features and easy integrations, while some find the latest template less intuitive and experience occasional performance issues.

  • Best for small to medium-sized businesses seeking simplified server and website management.

  • Ideal for E-commerce, Education, Media & Entertainment, and Software/IT companies.


cPanel features

Supported

cPanel supports Bash scripting for task automation.

Supported

cPanel offers real-time server and application performance monitoring through built-in tools and integrations.

Supported

cPanel collects, stores, and provides tools to analyze log data.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Neutral
-0.2

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather negative
-0.6

Ease of Implementation

Rather positive
+0.5

cPanel reviews

We've summarised 242 cPanel reviews (cPanel TrustPilot reviews and cPanel G2 reviews) and summarised the main points below.

Pros of cPanel
  • User-friendly interface, especially for beginners.
  • Comprehensive features for managing domains, email, databases, and files.
  • Easy integration with WordPress and other popular applications.
  • Extensive documentation and a large online community for support.
  • WHM provides robust server management capabilities.
Cons of cPanel
  • Difficult to update to the latest version on older operating systems.
  • Email client lacks advanced features compared to dedicated email providers.
  • Recent template update (Jupiter) is visually unappealing and less intuitive.
  • Occasional bugs and slow performance, especially with AutoSSL and database operations.
  • Limited mobile app functionality.

cPanel pricing

The commentary is based on 29 reviews from cPanel G2 reviews and cPanel TrustPilot reviews.

Reviews frequently cite cPanel's pricing as a significant concern. Many users feel the recent price hikes are excessive, especially for small businesses and those with limited domains, making alternatives increasingly attractive. While some appreciate the budget-friendly entry point, the escalating cost and per-account pricing model are major deterrents.

Users sentiment

Rather negative
-0.5

See the cPanel pricing page.


cPanel alternatives

  • Logo of CloudPanel
    CloudPanel
    Free control panel simplifies cloud server management and boosts security.
    Read more
  • Logo of InterWorx
    cpanel vs InterWorx
    Easy web hosting control panel for servers, domains, and websites.
    Read more
  • Logo of ispmanager
    ispmanager
    Simple server management for websites and hosting.
    Read more
  • Logo of Plesk
    cpanel vs Plesk
    Web hosting control panel simplifying server and website management.
    Read more
  • Logo of WHMCS
    WHMCS
    Automate web hosting billing, client management, and support.
    Read more
  • Logo of Cloudways
    Cloudways
    Stress-free cloud hosting, so you can focus on growing.
    Read more

cPanel FAQ

  • What is cPanel and what does cPanel do?

    cPanel is a web hosting control panel simplifying website and server management. It provides a user-friendly interface for tasks like creating email accounts, managing files, and installing software. While powerful, it's also accessible to users with less technical expertise.

  • How does cPanel integrate with other tools?

    cPanel integrates with various tools through its plugin system and API. It supports popular applications like WordPress and offers features for Bash scripting, real-time monitoring, and log management, enabling streamlined workflows and enhanced server management capabilities.

  • What the main competitors of cPanel?

    cPanel's main competitors include ispmanager, a similar control panel software, and other server management platforms like DirectAdmin and Plesk. Alternatives like Webmin and Virtualmin offer comparable functionality with varying degrees of complexity and pricing.

  • Is cPanel legit?

    Yes, cPanel is a legitimate and widely used web hosting control panel. It simplifies server and website management with a user-friendly interface, though some users find recent updates less intuitive and report occasional performance issues. cPanel is generally considered safe and reliable for managing web hosting environments.

  • How much does cPanel cost?

    cPanel pricing information is not available. Contact cPanel directly to determine whether it's worth the investment for your specific needs.

  • Is cPanel customer service good?

    cPanel's customer service receives mixed reviews. While some users praise the helpful support and extensive documentation, others express frustration with slow response times and unresolved issues. Many users have also reported difficulties contacting support directly.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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