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Crew

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Company health

Employee growth
3% increase in the last year
Web traffic
8% decrease in the last quarter
Financing
September 2018 - $58M

Ratings

G2
4.2/5
(54)
Capterra
4.7/5
(38)
Glassdoor
4.1/5
(21)

Crew description

Crew is a digital workplace platform designed for businesses with frontline employees. It offers tools to streamline internal communication, employee scheduling, task management, and performance recognition. Crew aims to enhance employee engagement, optimize labor resources, and provide insights into frontline operations. It's known for its mobile app and integrations with other business tools.


Who is Crew best for

Crew is a digital workplace platform designed for frontline employees. It streamlines communication, scheduling, and task management, boosting team collaboration and efficiency. Users praise its real-time communication and scheduling features, while some note glitches and limited customization. Best for smaller businesses in retail, hospitality, or similar sectors looking to improve frontline operations.

  • Best for small to medium-sized businesses with frontline employees.

  • Ideal for Retail, Hospitality, and other sectors with deskless workers.


Crew features

Supported

Crew offers a chat-like interface for top-down announcements and team discussions.

Supported

Crew allows easy access to schedules, shift swapping, and coverage management.

Supported

Crew provides features for recognizing outstanding performance and building team culture.

Supported

Crew enables knowledge sharing and alignment to keep the team informed.

Supported

Crew offers tools for conducting employee surveys and gathering real-time feedback.

Supported

Crew provides an enterprise management console for large-scale employee management.

Supported

Crew connects the entire organization with real-time communication features.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Crew reviews

We've summarised 92 Crew reviews (Crew Capterra reviews and Crew G2 reviews) and summarised the main points below.

Pros of Crew
  • Real-time communication and easy messaging between team members.
  • Streamlined internal communication and efficient dissemination of announcements.
  • Convenient scheduling and shift management features.
  • Facilitates team collaboration and information sharing.
  • Integrates well with other business tools and platforms.
Cons of Crew
  • Glitches and bugs are commonly reported, especially with the free version.
  • Limited customization options for scheduling and other features.
  • Difficulty managing or editing recurring tasks.
  • Inconsistent notifications; users report sometimes missing important messages.
  • Confusing interface and navigation, especially when switching between mobile and web versions.

Crew pricing

The commentary is based on 8 reviews from Crew Capterra reviews and Crew G2 reviews.

No pricing information could be found as the pricing page was not found.

Users sentiment

Strongly negative
-1

See the Crew pricing page.


Crew alternatives

  • Logo of Blink
    crew vs Blink
    Connects frontline teams through a mobile app, boosting engagement.
    Read more
  • Logo of Connecteam
    Connecteam
    Streamlines deskless workforce management, boosting productivity and engagement.
    Read more
  • Logo of Homebase
    Homebase
    Easy employee scheduling, time tracking, and team communication.
    Read more
  • Logo of Coast
    Coast
    Streamlines team communication and tasks in one simple workspace.
    Read more
  • Logo of Slack
    Slack
    Team communication and collaboration, all in one place.
    Read more
  • Logo of Microsoft Teams
    Microsoft Teams
    Connect, chat, call, collaborate, and work together seamlessly.
    Read more

Crew FAQ

  • What is Crew and what does Crew do?

    Crew is a digital workplace platform for frontline employee communication, scheduling, task management, and performance recognition. It streamlines operations, boosts engagement, and offers insights into frontline activities. It's known for its mobile app and integrations.

  • How does Crew integrate with other tools?

    Crew integrates with other business tools, streamlining workflows and centralizing communication. This integration enhances team collaboration and improves overall operational efficiency for its users.

  • What the main competitors of Crew?

    Alternatives to Crew include Blink, Prospr, and Workplace from Meta. These platforms offer similar functionalities for frontline employee communication, scheduling, and task management. For broader team collaboration, consider Basecamp or ClickUp.

  • Is Crew legit?

    Crew is a legitimate platform designed for frontline employee communication and management. User reviews highlight its efficient communication and scheduling features but also mention occasional glitches and a sometimes confusing interface. For businesses focused on enhancing frontline worker engagement, Crew is a viable option, despite some limitations.

  • How much does Crew cost?

    I cannot find pricing information for Crew. Contact the vendor for product pricing details. Is Crew worth it? Consider reaching out to sales for a quote to determine if the product meets your needs and budget.

  • Is Crew customer service good?

    Some users find Crew's customer service overbearing, with frequent notifications and inquiries about needing help. Others appreciate the easy scheduling and communication features.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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