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CRM and Deals for Zendesk

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Company health

Employee growth
32% increase in the last year

Ratings

G2
4.6/5
(15)

CRM and Deals for Zendesk description

CRM and Deals for Zendesk is a tool designed specifically for users of Zendesk's customer service platform. It helps you manage your sales pipeline without leaving Zendesk. With this app, you can track deals, view their progress, and manage all communications in one place. It also offers insights into your sales process and lets you customize your workflow. If you're already invested in Zendesk and need a streamlined sales management tool, this app is worth considering.


Who is CRM and Deals for Zendesk best for

CRM and Deals for Zendesk helps manage sales pipelines without leaving Zendesk. Track deals, view progress, and manage communications in one place. Ideal for small to medium businesses (1-1000 employees), especially in e-commerce or IT, seeking streamlined sales management within their existing Zendesk platform.

  • Ideal for small to medium businesses (1-1000 employees) seeking enhanced sales processes within Zendesk.

  • Particularly well-suited for e-commerce and IT businesses using Zendesk.


CRM and Deals for Zendesk features

Supported

Sales pipeline management is supported, including customization and deal tracking.

Supported

Deals are managed with pipeline management and tracking.

Supported

Contact management is supported, including storing names, emails, phone numbers, and other details.


CRM and Deals for Zendesk pricing

The commentary is based on 1 reviews from CRM and Deals for Zendesk G2 reviews.

The pricing is per agent with app access, per month.

See the CRM and Deals for Zendesk pricing page.

Lite
$6 per agent/month

1 pipeline, 5 stages, 2 custom fields

Pro
$9 per agent/month

Unlimited pipelines, Unlimited stages, Unlimited custom fields, Automations

Enterprise
Custom

No limits, Customizing services, Free onboarding and trainings, Deep integration with analytics tools


CRM and Deals for Zendesk alternatives

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  • Logo of Dynamics 365 Customer Service
    Dynamics 365 Customer Service
    Empowers agents to deliver exceptional, unified customer experiences.
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  • Logo of Zoho Desk
    Zoho Desk
    Help desk software streamlining customer conversations and team collaboration.
    Read more
  • Logo of Zendesk Sell
    Zendesk Sell
    Streamlines sales, boosts productivity, closes deals faster.
    Read more
  • Logo of Help Scout
    Help Scout
    Shared inbox for effortless customer conversations and support.
    Read more
  • Logo of Freshdesk
    Freshdesk
    Customer support software streamlining conversations and automating tasks.
    Read more

CRM and Deals for Zendesk FAQ

  • What is CRM and Deals for Zendesk and what does CRM and Deals for Zendesk do?

    CRM and Deals for Zendesk is a sales pipeline management tool integrated within the Zendesk platform. It allows users to track deals, manage communications, and gain sales insights without leaving Zendesk, streamlining workflows for existing Zendesk users.

  • How does CRM and Deals for Zendesk integrate with other tools?

    CRM and Deals for Zendesk integrates seamlessly with Zendesk's customer service platform, centralizing sales and support activities. This integration allows sales teams to manage deals, track progress, and access communication history without leaving the Zendesk environment. There is no information available about integrations with other tools.

  • What the main competitors of CRM and Deals for Zendesk?

    Top alternatives to CRM and Deals for Zendesk include Zendesk Sell, HubSpot Sales Hub, and Salesforce Sales Cloud. These competitors offer similar sales pipeline management, contact management, and deal tracking features, often with broader integrations and functionalities.

  • Is CRM and Deals for Zendesk legit?

    Yes, CRM and Deals for Zendesk is a legitimate app available on the Zendesk marketplace. It's designed to help manage sales pipelines directly within Zendesk, offering deal tracking and contact management features. G2 reviews rate it 4.6/5 stars.

  • How much does CRM and Deals for Zendesk cost?

    Pricing for CRM and Deals for Zendesk starts at $6 for the Lite plan and $9 for the Pro plan. Enterprise pricing requires contacting GrowthDot for a custom quote. Deals features include pipelines, stages, custom fields and automations.

  • Is CRM and Deals for Zendesk customer service good?

    CRM and Deals for Zendesk receives positive customer service reviews. Users appreciate its streamlined sales pipeline management, easy integration with Zendesk, and efficient customer support. However, some find the interface occasionally complex and suggest improvements to the search functionality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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