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CXT Software description
CXT Software is a cloud-based platform designed for businesses managing deliveries. It provides tools for route planning and optimization, shipment tracking, and dispatching. CXT Software offers a suite of applications including a web-based platform for managers, a mobile app for drivers, and a client portal for order placement and tracking. It caters to various industries like healthcare, retail, and automotive, focusing on last-mile delivery solutions. The software aims to increase efficiency, reduce costs, and improve customer satisfaction through automation and real-time data insights.
Who is CXT Software best for
CXT Software is a cloud-based delivery management platform ideal for mid-sized businesses in logistics, healthcare, retail, and software. Users praise its real-time tracking, comprehensive features, and mobile app. However, some find the platform outdated and the dispatching process cumbersome. Consider CXT if you need robust delivery management but be prepared for a learning curve.
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Best fit for medium-sized businesses.
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Ideal for Transportation & Logistics, Healthcare, Wellness & Pharma, Retail, and Software, IT & Telecommunications companies.
CXT Software features
Supported CXT Software supports route planning and optimization for deliveries. |
Supported CXT Software supports route optimization, considering distance and time windows. |
Supported CXT Software supports real-time shipment tracking across different carriers, allowing users to monitor shipments and receive status alerts. |
Supported CXT Software offers real-time shipment tracking with location, status, and ETA information. |
Supported CXT Software offers real-time driver tracking with GPS and estimated arrival times. |
Supported CXT Software offers dispatch management, driver assignments, and route optimization for load planning. |
Supported CXT Software offers a client portal with project updates, reports, and white-labeling. |
CXT Software reviews
We've summarised 48 CXT Software reviews (CXT Software Capterra reviews and CXT Software G2 reviews) and summarised the main points below.
- Real-time tracking and notifications for improved transparency and customer satisfaction.
- Comprehensive suite of features for dispatching and tracking.
- Mobile app enables convenient access and tracking on the go.
- Highly customizable platform adaptable to various business needs.
- Route optimization capabilities enhance efficiency and reduce costs.
- Excellent implementation and onboarding support.
- Responsive customer support.
- Condensed order tracking on a single screen.
- Easy order entry.
- Automated reporting features.
- Outdated platform leading to slow load times and periodic freezes.
- Difficulty selecting date/time for adjustments.
- Cumbersome dispatching process, especially for correcting errors.
- High cost for extra features.
- Lack of seamless accounting integration, requiring manual export.
- Limited warehousing support.
- Unstable cloud client.
- Complex setup for order types and rate charts.
- Limited customer-facing capabilities.
- Non-intuitive user interface, steep learning curve.
- Inadequate knowledge base documentation.
CXT Software pricing
The commentary is based on 11 reviews from CXT Software Capterra reviews.
CXT Software offers two main pricing tiers: Professional and Enterprise. A detailed plan comparison table is available on the website, outlining features for Client Portal, Driver App, Operations App, Support Resources, and more.
See the CXT Software pricing page.
Unlimited Shipments, Unlimited Integrations, Whitelabeling, API Access, On-Demand, Barcode Scanning
Unlimited Shipments, Unlimited Integrations, Whitelabeling, API Access, On-Demand and Distribution, Enhanced Smart Barcodes, Distribution Chain of Custody, Route Management and Planning
CXT Software alternatives
Dispatch ScienceSmart delivery management software. Optimize routes, track in real-time, and delight customers.Read more
CXT Software FAQ
CXT Software is a cloud-based delivery management platform offering route planning, shipment tracking, and dispatching tools. It features a web platform, mobile driver app, and client portal, serving industries like healthcare, retail, and automotive, focusing on last-mile delivery solutions. It helps businesses boost efficiency, cut costs, and enhance customer satisfaction.
What is CXT Software and what does CXT Software do?
CXT Software is a cloud-based delivery management platform offering route planning, shipment tracking, and dispatching tools. It features a web platform, mobile driver app, and client portal, serving industries like healthcare, retail, and automotive, focusing on last-mile delivery solutions. It helps businesses boost efficiency, cut costs, and enhance customer satisfaction.
CXT Software offers integrations through its API. While it boasts features like a client portal and mobile app for drivers, specific integrations with accounting systems or warehousing tools are limited, sometimes requiring manual data export.
How does CXT Software integrate with other tools?
CXT Software offers integrations through its API. While it boasts features like a client portal and mobile app for drivers, specific integrations with accounting systems or warehousing tools are limited, sometimes requiring manual data export.
Alternatives to CXT Software include Dispatch Science, CargoEZ, Pando, Descartes MacroPoint, DQ ODT System, and Intelipost. These competitors offer similar features such as route optimization, shipment tracking, and dispatch management for various industries.
What the main competitors of CXT Software?
Alternatives to CXT Software include Dispatch Science, CargoEZ, Pando, Descartes MacroPoint, DQ ODT System, and Intelipost. These competitors offer similar features such as route optimization, shipment tracking, and dispatch management for various industries.
Yes, CXT Software is a legitimate cloud-based platform for delivery management. It offers route optimization, shipment tracking, and dispatching tools. However, some users report an outdated platform and cumbersome processes.
Is CXT Software legit?
Yes, CXT Software is a legitimate cloud-based platform for delivery management. It offers route optimization, shipment tracking, and dispatching tools. However, some users report an outdated platform and cumbersome processes.
CXT Software offers Professional and Enterprise plans, both priced on a custom basis. Contact their sales team for a quote tailored to your specific business needs. The Enterprise plan offers advanced features like enhanced smart barcodes and route management.
How much does CXT Software cost?
CXT Software offers Professional and Enterprise plans, both priced on a custom basis. Contact their sales team for a quote tailored to your specific business needs. The Enterprise plan offers advanced features like enhanced smart barcodes and route management.
CXT Software's customer service receives mixed reviews. While some praise the helpful and responsive support team, particularly during implementation, others mention difficulties reaching support and inconsistent knowledge levels among staff. A few users also note slow response times.
Is CXT Software customer service good?
CXT Software's customer service receives mixed reviews. While some praise the helpful and responsive support team, particularly during implementation, others mention difficulties reaching support and inconsistent knowledge levels among staff. A few users also note slow response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.