Last updated on
Company health
Ratings
DearDoc description
DearDoc is a healthcare platform that helps doctors attract and manage patients. It uses AI and automation to improve a practice's online presence, manage reviews, and handle routine communication tasks like appointment scheduling and payments. DearDoc integrates with popular healthcare directories like WebMD and offers tools like text-to-pay and telemedicine to streamline operations.
Who is DearDoc best for
DearDoc is a patient engagement and online reputation management platform designed for healthcare providers. It leverages AI and automation to handle tasks like appointment scheduling, patient communication, and review management. DearDoc's users appreciate its responsive customer support and effective lead generation. However, some have noted difficulties with contract terminations and occasional unmet expectations regarding website design.
-
Ideal for small to medium-sized healthcare businesses (1-1000 employees).
-
Best fit for healthcare providers seeking improved patient engagement and streamlined operations.
DearDoc features
Supported DearDoc offers an AI-powered chatbot that can answer patient queries, book appointments, and collect patient information 24/7. |
Supported DearDoc integrates with WebMD, Vitals, Google, and Healthgrades to enhance online visibility for healthcare providers. |
Supported DearDoc automates review requests, replies to reviews, and helps manage negative feedback to enhance online reputation. |
Supported DearDoc provides tools like text-to-pay and digital intake forms to automate administrative tasks, improving efficiency and reducing staff workload. |
Supported DearDoc supports virtual consults, allowing doctors to offer convenient and accessible healthcare services remotely. |
Supported DearDoc enables practices to send text payment requests, making it easier for patients to settle outstanding balances. |
DearDoc reviews
We've summarised 33 DearDoc reviews (DearDoc G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, consistently praised by users
- AI chatbot effectively generates new patient leads and website engagement
- Text-to-pay feature streamlines patient payments and reduces administrative burden
- Comprehensive dashboard helps manage patient communication and track leads
- Difficult contract terminations and aggressive billing practices
- Sales team over-promises and under-delivers, creating unrealistic expectations
- Website design quality and attention to detail sometimes fall short of expectations
- Limited integrations with other platforms like WordPress and Square
DearDoc pricing
The commentary is based on 7 reviews from DearDoc G2 reviews.
DearDoc's pricing is considered high by some users, though many feel the return on investment justifies the cost. Others mention the price being steep, but worthwhile due to the features and resulting increase in patients. Some users have had negative experiences with aggressive sales tactics and unexpected costs.
See the DearDoc pricing page.
DearDoc alternatives
Steer HealthAI-powered patient engagement for healthcare boosting efficiency and revenue.Read more
AdvancedMDStreamlines medical practice management with unified EHR, billing, and telehealth.Read more
DearDoc FAQ
DearDoc is a healthcare platform using AI and automation to help doctors manage their practices. It offers tools for online presence improvement, review management, appointment scheduling, patient communication, and telemedicine, integrating with directories like WebMD.
What is DearDoc and what does DearDoc do?
DearDoc is a healthcare platform using AI and automation to help doctors manage their practices. It offers tools for online presence improvement, review management, appointment scheduling, patient communication, and telemedicine, integrating with directories like WebMD.
DearDoc integrates with major healthcare directories like WebMD, Vitals, Google, and Healthgrades. It also offers telemedicine capabilities and text-to-pay functionality to streamline patient interactions and payments, but lacks integrations with platforms like WordPress and Square.
How does DearDoc integrate with other tools?
DearDoc integrates with major healthcare directories like WebMD, Vitals, Google, and Healthgrades. It also offers telemedicine capabilities and text-to-pay functionality to streamline patient interactions and payments, but lacks integrations with platforms like WordPress and Square.
Top alternatives to DearDoc include NexHealth, Doctible, Birdeye, and Carepatron. These competitors offer similar features such as patient communication tools, online reputation management, and automated scheduling. Some also provide additional functionalities like billing and practice management.
What the main competitors of DearDoc?
Top alternatives to DearDoc include NexHealth, Doctible, Birdeye, and Carepatron. These competitors offer similar features such as patient communication tools, online reputation management, and automated scheduling. Some also provide additional functionalities like billing and practice management.
DearDoc appears legitimate, offering helpful features like AI chatbots and review management. However, user reviews mention difficulties with contract termination and billing practices. Potential customers should carefully review contract terms and consider these reported issues.
Is DearDoc legit?
DearDoc appears legitimate, offering helpful features like AI chatbots and review management. However, user reviews mention difficulties with contract termination and billing practices. Potential customers should carefully review contract terms and consider these reported issues.
Unfortunately, DearDoc's pricing information is not publicly available. Contact their sales team to get a customized quote based on your specific needs.
How much does DearDoc cost?
Unfortunately, DearDoc's pricing information is not publicly available. Contact their sales team to get a customized quote based on your specific needs.
DearDoc's customer service receives high praise in many reviews, with users highlighting the helpfulness, responsiveness, and efficiency of their support team. However, some negative reviews mention aggressive sales tactics and difficulties with contract termination.
Is DearDoc customer service good?
DearDoc's customer service receives high praise in many reviews, with users highlighting the helpfulness, responsiveness, and efficiency of their support team. However, some negative reviews mention aggressive sales tactics and difficulties with contract termination.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.