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Deputy

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Company health

Employee growth
16% increase in the last year
Web traffic
5% decrease in the last quarter
Financing
January 2024 - $159M

Ratings

G2
4.6/5
(302)
TrustPilot
4.2/5
(40)
Glassdoor
4.1/5
(140)

Deputy description

Deputy is a workforce management software that simplifies scheduling, time tracking, and HR tasks. It offers tools for creating schedules, managing timesheets, ensuring labor law compliance, and onboarding new hires. Deputy is suitable for small, medium, and large businesses across various industries. Its key features include automated scheduling, shift swapping, time & attendance tracking, and integration with payroll and HR systems. Deputy aims to streamline workforce operations, improve employee communication, and reduce administrative burdens.


Who is Deputy best for

Deputy is a great choice for businesses of all sizes that need to manage hourly workers. Users love Deputy’s user-friendly interface and automated scheduling features, which save time and reduce administrative burden. However, some users have reported that the mobile app can be glitchy at times.

  • Ideal for businesses of all sizes, from small businesses to large enterprises.

  • A good fit for a wide range of industries, including retail, hospitality, healthcare, and more.


Deputy features

Supported

Deputy supports tracking labor costs against the budget.

Supported

Employees and supervisors can edit timesheets with varying permissions.

Supported

Employees can request time off via the Deputy mobile app.

Supported

Employees can request shift swaps and managers can configure the approval process.

Supported

Deputy supports onboarding new employees with electronic forms and automated workflows.

Supported

Deputy supports payroll integration and automates syncing timekeeping data.

Supported

Deputy allows creating and managing employee shifts, including auto-scheduling.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Neutral
+0.29

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Neutral
+0.24

Ease of Implementation

Strongly positive
+0.82

Deputy reviews

We've summarised 342 Deputy reviews (Deputy TrustPilot reviews and Deputy G2 reviews) and summarised the main points below.

Pros of Deputy
  • User-friendly interface makes scheduling, time tracking, and shift management seamless.
  • Automated scheduling saves significant time.
  • Real-time updates and easy communication, reduces admin time
  • Excellent integration with Xero
Cons of Deputy
  • Mobile app can be glitchy, causing delays in clocking in or accessing schedules.
  • Some advanced features require a learning curve for new users.
  • Unable to edit staffs details as admin.
  • Cannot edit shifts on the day they are published.

Deputy pricing

The commentary is based on 23 reviews from Deputy G2 reviews and Deputy TrustPilot reviews.

Deputy offers a free trial for up to 31 days. There is a minimum monthly spend of $25 USD for the Premium, Scheduling, and Time & Attendance plans.

Users sentiment

Neutral
+0.2

See the Deputy pricing page.

  • Deputy has a free trial.

Scheduling
$4.5 per user/month

For those who need a better way to roster and communicate with their team. Includes unlimited shifts and timesheets, employee scheduling, auto-scheduling, timesheets, payroll integration, POS integration, PTO & leave management, news feed, tasking, 24/7 email support, and reporting.

Time & Attendance
$4.5 per user/month

For those who need to track attendance and export timesheets to payroll. Includes unlimited shifts and timesheets, employee scheduling, auto-scheduling, timesheets, payroll integration, POS integration, PTO & leave management, news feed, tasking, 24/7 email support, and reporting.

Premium
$5 per user/month

Your complete Scheduling and Time & Attendance solution, with Reporting. Includes all features from Scheduling and Time & Attendance plans.

Enterprise
Custom

Designed for businesses with more than 250 employees and custom configuration needs. Includes all features in Premium, plus single sign-on, advanced demand planning, advanced reporting & analytics, custom-built pay rates, custom implementation, custom roles & permissions, custom organization structure, dedicated enterprise support, location & department level procedures, and training matrix.

Flexi
Custom

Designed for businesses that run short-term events like conferences, catered functions, and festivals.

Charity
Custom

Special pricing options for Charities, Not For Profits, and Community organizations that meet Deputy's criteria.


Deputy alternatives

  • Logo of Connecteam
    Connecteam
    Streamlines deskless workforce management, boosting productivity and engagement.
    Read more
  • Logo of Bizimply
    Bizimply
    Easy hourly employee scheduling, time tracking, and HR management.
    Read more
  • Logo of Homebase
    Homebase
    Easy employee scheduling, time tracking, and team communication.
    Read more
  • Logo of SchedulePro
    SchedulePro
    Effortless shift scheduling, compliance, and cost control for complex workforces.
    Read more
  • Logo of ezClocker
    ezClocker
    Simple employee time tracking and scheduling for accurate payroll.
    Read more
  • Logo of Buddy Punch
    Buddy Punch
    Easy employee time tracking and scheduling with payroll integrations.
    Read more

Deputy FAQ

  • What is Deputy and what does Deputy do?

    Deputy is a cloud-based workforce management software solution that streamlines scheduling, time tracking, and communication for businesses. Its features include automated scheduling, time and attendance tracking, and integrations with payroll systems. Deputy is suitable for businesses of all sizes in various industries, including retail, hospitality, and healthcare.

  • How does Deputy integrate with other tools?

    Deputy offers integrations with payroll, HR, and POS systems, including popular options like Xero, Gusto, and Square. These integrations help streamline workflows and ensure seamless data flow between systems.

  • What the main competitors of Deputy?

    Top Deputy competitors are workforce management and HR solutions like When I Work, Homebase, UKG, and 7Shifts. These alternatives offer various features for scheduling, time tracking, and employee management.

  • Is Deputy legit?

    Deputy is a legitimate and popular workforce management software. It receives positive reviews for its user-friendly interface and automated scheduling features. Deputy is safe to use and simplifies various HR tasks.

  • How much does Deputy cost?

    Deputy has a Free plan for small businesses with up to 100 shifts/month. Paid plans start at $4.50 per user per month. They also offer a custom-priced Enterprise plan for larger businesses.

  • Is Deputy customer service good?

    Customer reviews on Deputy are mixed. While many users praise the software's user-friendliness and helpful customer support, some have reported difficulties with customer service responsiveness and resolving specific technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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