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Descartes Forwarder Enterprise Suite description
Descartes Forwarder Enterprise Suite is a software platform designed for freight forwarding companies. It provides tools to manage air and ocean shipments, including import and export processes. The suite helps streamline operations with features like shipment tracking, customs documentation, accounting, and automated workflows. It also offers customer-facing visibility portals and aims to improve overall efficiency and financial analysis for freight forwarders.
Who is Descartes Forwarder Enterprise Suite best for
We find that Descartes Forwarder Enterprise Suite is best for freight forwarders managing air and ocean shipments, particularly those involved in import/export and customs. Users appreciate its comprehensive features, from quoting to invoicing, and robust customs compliance. Keep in mind that some users find the initial setup complex.
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Perfect for enterprises with 1001+ employees, also suitable for mid-sized firms (101-1000).
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Great for transportation/logistics and software/IT/telecommunications looking to streamline freight forwarding.
Descartes Forwarder Enterprise Suite features
Supported Shipment Management: Manages air and ocean shipments, including import and export processes. |
Supported Shipment Tracking: Provides shipment tracking capabilities. |
Supported Customs Documentation: Handles customs documentation. |
Supported Accounting: Includes accounting functionalities. |
Supported Automated Workflows: Offers automated workflows. |
Supported Customer Visibility Portals: Provides customer-facing visibility portals. |
Supported Financial Analysis: Supports financial analysis for freight forwarders. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Descartes Forwarder Enterprise Suite reviews
We've summarised 28 Descartes Forwarder Enterprise Suite reviews (Descartes Forwarder Enterprise Suite G2 reviews) and summarised the main points below.
- Comprehensive suite for freight forwarding, covering quoting to invoicing.
- Robust customs compliance features, including alerts and integrations.
- Helpful customer support, responsive to issues.
- Easy to use for daily tasks, like processing AES and Bills of Lading.
- Good data sorting capabilities.
- Difficult initial setup and customization, especially for document templates.
- Unintuitive user interface, feels like database management.
- Limited tracking-based automations.
- Occasional system glitches and freezes.
- Reporting limitations, formatting issues for further analysis.
Descartes Forwarder Enterprise Suite alternatives
LogisoftStreamlines vehicle shipping operations, automating tasks and boosting efficiency.Read more
Descartes Forwarder Enterprise Suite FAQ
Descartes Forwarder Enterprise Suite helps freight forwarders manage air and ocean shipments. We find that it offers tools for tracking, customs documentation, accounting, and automated workflows, improving efficiency and financial analysis. It also includes customer visibility portals.
What is Descartes Forwarder Enterprise Suite and what does Descartes Forwarder Enterprise Suite do?
Descartes Forwarder Enterprise Suite helps freight forwarders manage air and ocean shipments. We find that it offers tools for tracking, customs documentation, accounting, and automated workflows, improving efficiency and financial analysis. It also includes customer visibility portals.
We find that Descartes Forwarder Enterprise Suite offers integrations with customs compliance platforms, which helps streamline import and export processes. Information on integrations with other tools is limited. It's best to contact them directly for specific integration capabilities.
How does Descartes Forwarder Enterprise Suite integrate with other tools?
We find that Descartes Forwarder Enterprise Suite offers integrations with customs compliance platforms, which helps streamline import and export processes. Information on integrations with other tools is limited. It's best to contact them directly for specific integration capabilities.
We find that Descartes Forwarder Enterprise Suite competes with several other freight forwarding software solutions. Its main competitors include Shipthis, GoFreight, Logisoft, GoComet, MyFreight, and WebCargo. These alternatives offer similar features like shipment tracking, automation, and client portals.
What the main competitors of Descartes Forwarder Enterprise Suite?
We find that Descartes Forwarder Enterprise Suite competes with several other freight forwarding software solutions. Its main competitors include Shipthis, GoFreight, Logisoft, GoComet, MyFreight, and WebCargo. These alternatives offer similar features like shipment tracking, automation, and client portals.
Yes, Descartes Forwarder Enterprise Suite is a legitimate software platform. We find that it's generally well-regarded for its comprehensive features and customer support, despite some users finding the initial setup and interface challenging. It appears to be a safe and viable option for freight forwarding businesses.
Is Descartes Forwarder Enterprise Suite legit?
Yes, Descartes Forwarder Enterprise Suite is a legitimate software platform. We find that it's generally well-regarded for its comprehensive features and customer support, despite some users finding the initial setup and interface challenging. It appears to be a safe and viable option for freight forwarding businesses.
I'm sorry, but we don't have pricing information available for Descartes Forwarder Enterprise Suite. Contact Descartes directly to get a personalized quote.
How much does Descartes Forwarder Enterprise Suite cost?
I'm sorry, but we don't have pricing information available for Descartes Forwarder Enterprise Suite. Contact Descartes directly to get a personalized quote.
We find that Descartes Forwarder Enterprise Suite's customer service is generally viewed positively. Users mention helpful and responsive support staff who readily assist with issues and provide step-by-step guidance. While the software itself has some drawbacks, customer support seems to be a strong point.
Is Descartes Forwarder Enterprise Suite customer service good?
We find that Descartes Forwarder Enterprise Suite's customer service is generally viewed positively. Users mention helpful and responsive support staff who readily assist with issues and provide step-by-step guidance. While the software itself has some drawbacks, customer support seems to be a strong point.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.