Logo of Descartes MacroPoint

Descartes MacroPoint

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Ratings

G2
4.7/5
(511)

Descartes MacroPoint description

Descartes MacroPoint is a cloud-based software that provides real-time visibility into the location of your shipments. It helps you track freight movement, predict delays, and get automated updates. This platform is beneficial for businesses of all sizes across various sectors, including manufacturing, retail, and transportation. Descartes MacroPoint stands out with its wide carrier network and integration capabilities with existing systems you might already be using. It aims to improve efficiency, reduce costs, and enhance communication throughout your supply chain.


Who is Descartes MacroPoint best for

Descartes MacroPoint offers real-time shipment visibility and predictive ETAs. Users praise its user-friendly interface and proactive notifications. However, some report slow loading times and occasional glitches. It's ideal for freight brokers, shippers, and carriers seeking improved supply chain communication and efficiency.

  • Best for small, mid-sized, and enterprise businesses.

  • Ideal for businesses in logistics, retail, and manufacturing.


Descartes MacroPoint features

Supported

MacroPoint integrates with various systems via API, SFTP/FTPS, and pre-built integrations.

Supported

MacroPoint integrates with a large carrier network for real-time tracking and data exchange.

Supported

MacroPoint tracks shipments in real time, including vehicle location.

Supported

Predictive ETA is supported via predictive analytics.

Supported

MacroPoint tracks shipments across various carriers and transportation modes.

Supported

MacroPoint supports automated notifications, including customizable alerts for delivery updates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Strongly positive
+0.71

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Rather positive
+0.3

Ease of Implementation

Rather positive
+0.46

Scalability

Rather positive
+0.5

Descartes MacroPoint reviews

We've summarised 501 Descartes MacroPoint reviews (Descartes MacroPoint G2 reviews) and summarised the main points below.

Pros of Descartes MacroPoint
  • Real-time shipment tracking.
  • User-friendly interface.
  • Proactive notifications.
  • Wide carrier network and integration capabilities.
  • Helpful customer support team.
Cons of Descartes MacroPoint
  • Slow loading times during peak hours.
  • Cumbersome implementation with legacy systems.
  • Inconsistent real-time updates.
  • Occasional glitches and bugs.
  • Drivers sometimes have difficulty downloading the app.

Descartes MacroPoint pricing

The commentary is based on 28 reviews from Descartes MacroPoint G2 reviews.

No pricing information found on the website.

Users sentiment

Neutral
+0

See the Descartes MacroPoint pricing page.


Descartes MacroPoint alternatives

  • Logo of GoComet
    GoComet
    AI-powered freight management for lower costs and smarter shipping.
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  • Logo of Cario
    Cario
    Streamlines Australian freight, connecting 300+ carriers for easy shipping.
    Read more
  • Logo of CARGOES Flow
    CARGOES Flow
    Real-time cargo tracking and document management for clear supply chain insights.
    Read more
  • Logo of Shipsy
    Shipsy
    Smart logistics platform. Automates shipping, tracks globally, and cuts costs.
    Read more
  • Logo of Shipthis
    Shipthis
    Streamlines freight forwarding: operations, accounting, and client portal.
    Read more
  • Logo of Tive
    Tive
    Real-time shipment tracking for smarter, safer supply chains.
    Read more

Descartes MacroPoint FAQ

  • What is Descartes MacroPoint and what does Descartes MacroPoint do?

    Descartes MacroPoint is a cloud-based logistics platform providing real-time freight visibility. It tracks shipments, predicts ETAs, automates updates, and integrates with your existing systems. This helps businesses improve efficiency, reduce costs, and enhance communication across their supply chain.

  • How does Descartes MacroPoint integrate with other tools?

    Descartes MacroPoint integrates with various systems through API, SFTP/FTPS, and pre-built integrations. It boasts a large carrier network for real-time tracking and data exchange, enhancing supply chain visibility and communication.

  • What the main competitors of Descartes MacroPoint?

    Alternatives to Descartes MacroPoint include parcelLab, GoComet, IntelliTrans, LeanDNA, and Freightview. These competitors offer similar functionalities such as shipment tracking, visibility, and supply chain management tools. Some also specialize in specific areas like post-purchase experience or freight rate comparison.

  • Is Descartes MacroPoint legit?

    Yes, Descartes MacroPoint is a legitimate software solution for real-time shipment tracking and supply chain visibility. It's known for its wide carrier network and integrations, though some users mention slow loading times and occasional glitches. Despite these issues, many praise its user-friendly interface and proactive notifications.

  • How much does Descartes MacroPoint cost?

    Descartes MacroPoint doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and desired features.

  • Is Descartes MacroPoint customer service good?

    Descartes MacroPoint's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly appreciating their quick responses and assistance with technical issues and integrations. However, some users mention occasional slowdowns in support response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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