Logo of Employee Navigator

Employee Navigator

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Company health

Employee growth
16% increase in the last year
Web traffic
64% increase in the last quarter
Financing
October 2020 - $34M

Ratings

G2
4.7/5
(146)
Capterra
4.6/5
(145)
Glassdoor
4.7/5
(58)

Employee Navigator description

Employee Navigator is a cloud-based software designed for insurance brokers and their clients, particularly mid-sized companies. It provides a central platform for managing employee benefits, including enrollment, onboarding, ACA reporting, time-off tracking, and HR functions. Employee Navigator integrates with major payroll and insurance carriers and boasts strong data security measures.


Who is Employee Navigator best for

Employee Navigator is a user-friendly platform praised for its efficient benefits enrollment and responsive customer support. However, some users have reported data discrepancies and limited carrier integrations. It's best suited for mid-sized businesses, especially in the financial services industry, looking for an integrated HR and benefits solution.

  • Best for mid-sized businesses seeking a streamlined benefits and HR solution.

  • Ideal for insurance brokers and their clients in the financial services sector.


Employee Navigator features

Supported

Employee Navigator integrates with various systems, including ERP, CRM, and HR.

Supported

Employee Navigator supports generating various HR reports.

Supported

Employee Navigator supports benefits administration, including enrollment and management.

Supported

Employee Navigator supports time-off management, including requests, balances, and policies.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+0.85

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.55

Ease of Implementation

Neutral
+0.2

Scalability

Neutral
+0.2

Employee Navigator reviews

We've summarised 289 Employee Navigator reviews (Employee Navigator Capterra reviews and Employee Navigator G2 reviews) and summarised the main points below.

Pros of Employee Navigator
  • User-friendly interface for both administrators and employees simplifies benefits management.
  • Efficient online enrollment and open enrollment processes streamline benefits selection and administration.
  • Excellent and responsive customer support provides timely assistance and problem resolution.
  • Integrations with payroll systems like Paylocity automate data transfer and reduce manual effort.
Cons of Employee Navigator
  • Data discrepancies between EN and carrier statements are frequently reported.
  • Limited direct carrier integrations, especially for medical plans, necessitate manual enrollment updates for many users.
  • Lack of comprehensive reporting features at the agency level hinders business insights and efficient client management.
  • Limited onboarding functionality and inability to handle complex plan designs create challenges for certain users.

Employee Navigator pricing

The commentary is based on 22 reviews from Employee Navigator Capterra reviews and Employee Navigator G2 reviews.

Employee Navigator is considered affordable, especially for smaller businesses, and often offered free through insurance brokers. However, some users mention yearly price increases. Despite its value, some find certain functionalities limited, suggesting a "get what you pay for" experience.

Users sentiment

Rather positive
+0.5

See the Employee Navigator pricing page.

Enhanced
$630/mo

Basic enrollment, Benefits communication, ACA Reporting, Modern carrier, TPA & payroll integrations.

Enhanced Plus
775/mo

All of Enhanced + 834 EDI files* Third party apps

Elite
$1,050/mo

All of Enhanced Plus + Enrollment Assistance tool, New hire onboarding, Recurring task management, PTO & vacation tracking

Platinum
$2,800/mo

All of Elite + $0 PEPM for 834 EDI, Priority phone support


Employee Navigator alternatives

  • Logo of bswift
    bswift
    Streamlined benefits administration, boosting employee engagement.
    Read more
  • Logo of Paylocity
    Paylocity
    Modern HR and payroll software simplifying workforce management.
    Read more
  • Logo of Benetech Employee Benefit
    Benetech Employee Benefit
    Streamlines HR, benefits, and payroll in one easy-to-use platform.
    Read more
  • Logo of Ease
    Ease
    Streamlined HR and benefits, simplifying admin for SMBs.
    Read more
  • Logo of PeopleQlik
    PeopleQlik
    Streamlines HR and payroll, automating tasks for greater efficiency.
    Read more
  • Logo of Horizon HRMS
    Horizon HRMS
    Streamlines HR, from hiring to payroll, with powerful reporting.
    Read more

Employee Navigator FAQ

  • What is Employee Navigator and what does Employee Navigator do?

    Employee Navigator is a cloud-based benefits administration and HR software for insurance brokers and their mid-sized clients. It streamlines benefits enrollment, onboarding, ACA reporting, and HR management. It integrates with payroll and insurance carriers, offering a user-friendly interface and robust customer support.

  • How does Employee Navigator integrate with other tools?

    Employee Navigator integrates with various payroll, HR, and benefits administration systems. It connects with major payroll providers like Paylocity, streamlining data transfer and reducing manual effort. However, some users report limited direct carrier integrations for medical plans.

  • What the main competitors of Employee Navigator?

    Top alternatives to Employee Navigator include BambooHR, AgencySmart, Rippling, and Paylocity. These competitors offer similar features such as benefits administration, HR management, and payroll integration, catering to various business sizes and industries.

  • Is Employee Navigator legit?

    Yes, Employee Navigator is a legitimate software. It's a cloud-based benefits administration platform trusted by insurance brokers and their clients for managing employee benefits, onboarding, and HR functions. They offer robust security measures and integrations with major payroll and insurance carriers.

  • How much does Employee Navigator cost?

    Employee Navigator pricing starts at $630/month for the Enhanced plan. Enhanced Plus is $775/month, Elite is $1,050/month, and Platinum is $2,800/month. These prices cover unlimited companies and employees. Is Employee Navigator worth it? Consider the features and your specific business needs.

  • Is Employee Navigator customer service good?

    Employee Navigator receives positive feedback for its customer service. Users praise the support team's responsiveness, helpfulness, and expertise. However, some users mention difficulty navigating the knowledge base, while others wish for expanded support access.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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