Employee Navigator is a cloud-based software designed for insurance brokers and their clients, particularly mid-sized companies. It provides a central platform for managing employee benefits, including enrollment, onboarding, ACA reporting, time-off tracking, and HR functions. Employee Navigator integrates with major payroll and insurance carriers and boasts strong data security measures.
Who is Employee Navigator best for
Employee Navigator is a user-friendly platform praised for its efficient benefits enrollment and responsive customer support. However, some users have reported data discrepancies and limited carrier integrations. It's best suited for mid-sized businesses, especially in the financial services industry, looking for an integrated HR and benefits solution.
Best for mid-sized businesses seeking a streamlined benefits and HR solution.
Ideal for insurance brokers and their clients in the financial services sector.
Employee Navigator features
Supported
Employee Navigator integrates with various systems, including ERP, CRM, and HR.
Supported
Employee Navigator supports generating various HR reports.
Supported
Employee Navigator supports benefits administration, including enrollment and management.
Supported
Employee Navigator supports time-off management, including requests, balances, and policies.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather positive
+0.5
Customer Service
Strongly positive
+0.85
Ease of Use
Strongly positive
+0.8
Reliability and Performance
Rather positive
+0.55
Ease of Implementation
Neutral
+0.2
Scalability
Neutral
+0.2
Employee Navigator reviews
We've summarised 289
Employee Navigator reviews (Employee Navigator Capterra reviews and Employee Navigator G2 reviews) and
summarised the main points below.
Pros of Employee Navigator
User-friendly interface for both administrators and employees simplifies benefits management.
Efficient online enrollment and open enrollment processes streamline benefits selection and administration.
Excellent and responsive customer support provides timely assistance and problem resolution.
Integrations with payroll systems like Paylocity automate data transfer and reduce manual effort.
Cons of Employee Navigator
Data discrepancies between EN and carrier statements are frequently reported.
Limited direct carrier integrations, especially for medical plans, necessitate manual enrollment updates for many users.
Lack of comprehensive reporting features at the agency level hinders business insights and efficient client management.
Limited onboarding functionality and inability to handle complex plan designs create challenges for certain users.
Employee Navigator pricing
The commentary is based on 22 reviews from Employee Navigator Capterra reviews and Employee Navigator G2 reviews.
Employee Navigator is considered affordable, especially for smaller businesses, and often offered free through insurance brokers. However, some users mention yearly price increases. Despite its value, some find certain functionalities limited, suggesting a "get what you pay for" experience.
What is Employee Navigator and what does Employee Navigator do?
Employee Navigator is a cloud-based benefits administration and HR software for insurance brokers and their mid-sized clients. It streamlines benefits enrollment, onboarding, ACA reporting, and HR management. It integrates with payroll and insurance carriers, offering a user-friendly interface and robust customer support.
What is Employee Navigator and what does Employee Navigator do?
Employee Navigator is a cloud-based benefits administration and HR software for insurance brokers and their mid-sized clients. It streamlines benefits enrollment, onboarding, ACA reporting, and HR management. It integrates with payroll and insurance carriers, offering a user-friendly interface and robust customer support.
How does Employee Navigator integrate with other tools?
Employee Navigator integrates with various payroll, HR, and benefits administration systems. It connects with major payroll providers like Paylocity, streamlining data transfer and reducing manual effort. However, some users report limited direct carrier integrations for medical plans.
How does Employee Navigator integrate with other tools?
Employee Navigator integrates with various payroll, HR, and benefits administration systems. It connects with major payroll providers like Paylocity, streamlining data transfer and reducing manual effort. However, some users report limited direct carrier integrations for medical plans.
What the main competitors of Employee Navigator?
Top alternatives to Employee Navigator include BambooHR, AgencySmart, Rippling, and Paylocity. These competitors offer similar features such as benefits administration, HR management, and payroll integration, catering to various business sizes and industries.
What the main competitors of Employee Navigator?
Top alternatives to Employee Navigator include BambooHR, AgencySmart, Rippling, and Paylocity. These competitors offer similar features such as benefits administration, HR management, and payroll integration, catering to various business sizes and industries.
Is Employee Navigator legit?
Yes, Employee Navigator is a legitimate software. It's a cloud-based benefits administration platform trusted by insurance brokers and their clients for managing employee benefits, onboarding, and HR functions. They offer robust security measures and integrations with major payroll and insurance carriers.
Is Employee Navigator legit?
Yes, Employee Navigator is a legitimate software. It's a cloud-based benefits administration platform trusted by insurance brokers and their clients for managing employee benefits, onboarding, and HR functions. They offer robust security measures and integrations with major payroll and insurance carriers.
How much does Employee Navigator cost?
Employee Navigator pricing starts at $630/month for the Enhanced plan. Enhanced Plus is $775/month, Elite is $1,050/month, and Platinum is $2,800/month. These prices cover unlimited companies and employees. Is Employee Navigator worth it? Consider the features and your specific business needs.
How much does Employee Navigator cost?
Employee Navigator pricing starts at $630/month for the Enhanced plan. Enhanced Plus is $775/month, Elite is $1,050/month, and Platinum is $2,800/month. These prices cover unlimited companies and employees. Is Employee Navigator worth it? Consider the features and your specific business needs.
Is Employee Navigator customer service good?
Employee Navigator receives positive feedback for its customer service. Users praise the support team's responsiveness, helpfulness, and expertise. However, some users mention difficulty navigating the knowledge base, while others wish for expanded support access.
Is Employee Navigator customer service good?
Employee Navigator receives positive feedback for its customer service. Users praise the support team's responsiveness, helpfulness, and expertise. However, some users mention difficulty navigating the knowledge base, while others wish for expanded support access.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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