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Encompass

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Last updated on

Company health

Employee growth
10% decrease in the last year
Web traffic
58% increase in the last quarter
Financing
December 2021 - $41M

Ratings

G2
4.0/5
(4)
Capterra
4.0/5
(39)
Glassdoor
4.1/5
(31)

Encompass description

Encompass is a cloud-based software platform designed to automate and simplify the Know Your Customer (KYC) process in the financial industry. It helps mid-sized and larger companies, especially banks, onboard new customers faster and manage risk more effectively. Encompass gathers information from various sources, verifies identities, and creates detailed customer profiles, making sure businesses comply with regulations. It integrates with existing systems and boasts a faster, more efficient KYC process.


What companies are using Encompass?

NAB is using Encompass
NAB
ANZ is using Encompass
ANZ
ING is using Encompass
ING
Zapier is used by NAB, ANZ, ING.

Who is Encompass best for

Encompass automates KYC processes for financial institutions, providing time-saving features like automated data collection and verification. However, some users find the interface confusing and report slow performance. Its comprehensive loan origination features are highly praised.

  • Best fit for small businesses seeking KYC automation.

  • Ideal for financial institutions needing streamlined KYC compliance.


Encompass features

Supported

Encompass automates KYC processes, streamlining onboarding workflows and reducing manual effort.

Supported

Encompass facilitates compliance reporting by providing audit trails, compliance checks, and data lineage.

Supported

Encompass automates KYC checks, including identity verification and document authentication.

Supported

Encompass performs real-time identity verification, though "instant" is not explicitly confirmed.

Supported

Encompass verifies identities by checking against various databases.


Encompass reviews

We've summarised 43 Encompass reviews (Encompass Software Advice reviews, Encompass Capterra reviews and Encompass G2 reviews) and summarised the main points below.

Pros of Encompass
  • Comprehensive loan origination features, streamlining the entire process.
  • Automated KYC data collection and verification, saving time and effort.
  • Centralized platform for storing loan information, improving organization.
  • Strong compliance features, ensuring adherence to regulations.
  • Excellent customer support for technical issues.
Cons of Encompass
  • Slow performance and frequent lags, impacting productivity.
  • Confusing interface and navigation, especially for reporting.
  • Limited real-time collaboration features, leading to potential delays.
  • Overly customizable, resulting in inconsistencies and steep learning curves.
  • Outdated appearance and limited mobile app functionality.

Encompass alternatives

  • Logo of Strise
    Strise
    Automated anti-money laundering, simplifying compliance for fintech.
    Read more
  • Logo of NorthRow
    NorthRow
    Automated compliance checks. Streamlined onboarding. Reduced risk.
    Read more
  • Logo of Ondato
    Ondato
    Automated KYC and AML compliance, streamlining identity verification.
    Read more
  • Logo of Persona
    Persona
    Seamless identity verification: automated, secure, and compliant.
    Read more
  • Logo of Alloy
    Alloy
    Automates compliance and fraud checks for fintechs.
    Read more
  • Logo of Regtech
    Regtech
    Automates compliance, fights financial crime, and simplifies regulations.
    Read more

Encompass FAQ

  • What is Encompass and what does Encompass do?

    Encompass is a cloud-based KYC automation platform designed for financial institutions. It streamlines customer onboarding, manages risk, and ensures regulatory compliance by automating data collection, identity verification, and customer profile creation. It's best suited for mid-sized to large banks.

  • How does Encompass integrate with other tools?

    Encompass integrates with existing systems to streamline the KYC process. It automates data collection and verification by connecting to various databases and performing real-time identity checks. This reduces manual effort and improves compliance.

  • What the main competitors of Encompass?

    Top alternatives to Encompass include Veriff, Ondato, Know Your Customer, and ComplyCube. These platforms offer similar KYC and AML compliance solutions, often with features like automated identity verification and fraud prevention.

  • Is Encompass legit?

    Yes, Encompass is a legitimate KYC automation software. It helps financial institutions, especially mid-sized to large banks, comply with regulations. However, some users report slow performance and a confusing interface. Consider exploring alternatives if these are critical concerns for your business.

  • How much does Encompass cost?

    I couldn't find pricing information for Encompass. For detailed pricing information, it's best to contact Encompass directly.

  • Is Encompass customer service good?

    Encompass's customer service receives mixed reviews. While some users praise the knowledgeable technical support team, others express frustration with difficulty reaching sales representatives and a lack of public pricing information.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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