Logo of Engagely.ai

Engagely.ai

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Company health

Employee growth
2% decrease in the last year
Web traffic
140% increase in the last quarter

Ratings

G2
4.4/5
(18)

Engagely.ai description

Engagely.ai is a customer experience platform that uses AI to automate customer interactions. Its no-code platform lets you build chatbots, voice bots, and email bots without coding. Engagely.ai specializes in automating customer support, engagement, and overall experience from initial contact through post-sale support. It offers solutions for various industries, including banking, finance, insurance, and more. The platform boasts features like real-time agent assistance and analytics to improve customer service efficiency and effectiveness.


What companies are using Engagely.ai?

Curatio Healthcare is using Engagely.ai
Curatio Healthcare
SBI Life Insurance Company is using Engagely.ai
SBI Life Insurance Company
Fino Payments Bank is using Engagely.ai
Fino Payments Bank
HDFC Life is using Engagely.ai
HDFC Life
Kotak Mahindra Bank is using Engagely.ai
Kotak Mahindra Bank
Zapier is used by Curatio Healthcare, SBI Life Insurance Company, Fino Payments Bank, HDFC Life, Kotak Mahindra Bank.

Who is Engagely.ai best for

Engagely.ai is an AI-powered customer experience platform automating customer interactions through chatbots, voice bots, and email bots. Its no-code platform makes it easy for businesses of all sizes to build and deploy automated workflows. This improves customer support efficiency and effectiveness by integrating with CRM and communication channels and offering real-time agent assistance and analytics. Engagely.ai is well-suited for organizations in finance, banking, insurance, and securities looking to enhance customer service and engagement.

  • Ideal for medium to large businesses (101+ employees), especially large enterprises.

  • Best fit for finance, banking, insurance, and securities.


Engagely.ai features

Supported

Engagely.ai automates customer interactions across voice, chat, and email channels using AI-powered bots.

Supported

Engagely.ai leverages generative AI to deliver predictive and personalized customer support experiences.

Supported

Engagely.ai integrates with various communication channels and CRM systems for seamless data management.

Supported

Engagely.ai uses advanced ASR technology to ensure accurate and efficient voice interactions.

Supported

Engagely.ai analyzes customer interactions and provides insights to improve CX strategies.

Supported

Reduces manual effort by automating customer interactions across various channels, leading to increased efficiency in customer support.


Engagely.ai alternatives

  • Logo of Rezo.ai
    Rezo.ai
    AI-powered customer service automation for happier customers.
    Read more
  • Logo of Twixor
    Twixor
    Automate customer conversations across channels, boosting engagement.
    Read more
  • Logo of Ushur
    Ushur
    Automates customer conversations, simplifying complex processes.
    Read more
  • Logo of Ada
    Ada
    AI chatbot automates customer service, scales with your business.
    Read more
  • Logo of Kustomer
    Kustomer
    Modern CRM platform unifying every customer conversation.
    Read more
  • Logo of Enterprise Bot
    Enterprise Bot
    Builds AI chatbots that automate support and boost efficiency.
    Read more

Engagely.ai FAQ

  • What is Engagely.ai and what does Engagely.ai do?

    Engagely.ai is an AI-powered customer experience platform automating customer interactions through chatbots, voice bots, and email bots. Its no-code platform facilitates building and deploying these bots without coding, focusing on automating support, engagement, and overall customer experience. It offers real-time agent assistance and analytics for improved efficiency.

  • How does Engagely.ai integrate with other tools?

    Engagely.ai integrates with various communication channels and CRM systems through its CRM and Communication Integrations feature. This allows for seamless data management and streamlined customer interactions. It also offers integrations for voice, chat, and email automation.

  • What the main competitors of Engagely.ai?

    Engagely.ai's top competitors include Zendesk Support Suite, Pypestream, Freshdesk, and yellow.ai. These alternatives offer similar AI-powered customer engagement and automation solutions for streamlining communication and support workflows.

  • Is Engagely.ai legit?

    Yes, Engagely.ai is a legitimate customer experience platform. It offers AI-powered automation for customer interactions and boasts a 4.4/5 rating on G2 based on 18 reviews. For more details, you can visit their website and explore their features.

  • How much does Engagely.ai cost?

    I couldn't find pricing details for Engagely.ai. For the most current pricing information, it's best to check their website directly or contact their sales team. Is Engagely.ai worth the investment? Let's explore the features and benefits to help you decide.

  • Is Engagely.ai customer service good?

    Based on reviews, Engagely.ai receives positive feedback for its customer service improvements. Users highlight hassle-free integration and 24/7 availability. While some acknowledge that bots aren't the same as human interaction, they still consider Engagely's service a significant improvement.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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