Logo of Envia

Envia

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Last updated on

Company health

Employee growth
28% increase in the last year
Web traffic
1% increase in the last quarter

Ratings

G2
5.0/5
(2)
TrustPilot
3.6/5
(20)
Glassdoor
4.0/5
(24)

Envia description

Envia is a shipping software solution that helps businesses streamline their logistics. It offers discounted rates on domestic and international shipping through partnerships with over 100 carriers. Envia provides features like e-commerce integration, bulk shipment processing, automated tracking, and cash on delivery services. It caters to businesses of all sizes, from entrepreneurs to large companies, by simplifying complex shipping processes.


What companies are using Envia?

AMazon is using Envia
AMazon
Zapier is used by AMazon.

Who is Envia best for

Envia is a shipping software best for small e-commerce businesses seeking competitive rates, especially for international shipping. While some users praise the platform's useful features and helpful customer service, others report negative experiences with lost packages, unresponsive support, and unexpected charges. Consider exploring alternatives if reliability and customer service are top priorities.

  • Best for small businesses.

  • Not enough data to determine industry fit.


Envia features

Supported

Envia offers real-time shipment tracking and status updates.

Supported

Envia supports 100+ shipping carriers via its platform and API.

Supported

Envia streamlines shipping with carrier integrations, label printing, and shipment tracking.

Supported

Envia integrates with over 40 e-commerce platforms to streamline online sales and order fulfillment.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather negative
-0.5

Ease of Use

Neutral
+0.2

Reliability and Performance

Rather negative
-0.54

Envia reviews

We've summarised 22 Envia reviews (Envia TrustPilot reviews and Envia G2 reviews) and summarised the main points below.

Pros of Envia
  • Competitive shipping rates, especially for international shipping.
  • Wide network of carrier partnerships.
  • Convenient e-commerce integration.
  • Helpful and responsive customer service agents (some positive experiences).
  • Useful features like bulk shipment processing and automated tracking.
Cons of Envia
  • Packages frequently lost with little to no recourse.
  • Extremely poor customer service with unresponsive support.
  • Unreasonable and unexplained charges, including overcharges and hidden fees.
  • Dishonest practices like forcing users to remove negative reviews.
  • System glitches and technical issues on the platform.

Envia pricing

The commentary is based on 14 reviews from Envia G2 reviews and Envia TrustPilot reviews.

While Envia offers seemingly competitive shipping rates, numerous reviews cite hidden fees, overcharges, and unexpected expenses. Many users report lost packages with inadequate refunds or no resolution from customer support, leading to significant financial losses. Caution is advised due to these recurring pricing and refund issues.

Users sentiment

Rather negative
-0.33

Envia alternatives

  • Logo of FreightPOP
    FreightPOP
    Streamlines shipping. Easy rate comparisons. Happy customers.
    Read more
  • Logo of ShippyPro
    ShippyPro
    Automate shipping, track orders, manage returns, delight customers.
    Read more
  • Logo of Ingrid
    Ingrid
    Streamlines shipping, tracking, and returns for happier customers.
    Read more
  • Logo of ShipTime
    ShipTime
    Discounted shipping, easy label printing, and streamlined tracking.
    Read more
  • Logo of eHub
    eHub
    Streamlined shipping, discounted rates, and effortless logistics.
    Read more
  • Logo of Easyship
    Easyship
    Global shipping simplified with discounted rates and automation.
    Read more

Envia FAQ

  • What is Envia and what does Envia do?

    Envia is a shipping software that streamlines logistics for businesses by offering discounted rates from over 100 carriers. It features e-commerce integration, bulk shipment processing, automated tracking, and cash on delivery services. However, user reviews cite concerns about lost packages and poor customer service.

  • How does Envia integrate with other tools?

    Envia integrates with over 40 e-commerce platforms to streamline online sales and order fulfillment. It also offers multi-carrier support, connecting with 100+ shipping carriers through its platform and API for streamlined shipping management.

  • What the main competitors of Envia?

    Envia's main competitors include ShipStation, DesktopShipper, eHub, Starshipit, ShippingEasy, and Freightview. These alternatives offer similar features such as multi-carrier support, e-commerce integrations, and automated shipping tools.

  • Is Envia legit?

    Envia's legitimacy is questionable due to numerous negative reviews citing lost packages, poor customer service, and hidden fees. While some users appreciate the competitive rates and e-commerce integration, the prevalence of negative experiences raises concerns about its reliability and safe usage. Consider exploring alternatives like ShipStation or DesktopShipper.

  • How much does Envia cost?

    Envia's pricing information is not publicly available. Contact Envia directly to obtain product pricing details and determine if Envia is worth the investment for your needs.

  • Is Envia customer service good?

    Envia's customer service receives overwhelmingly negative feedback. Users report unhelpful and unresponsive support agents, difficulty resolving issues like lost packages or incorrect charges, and even pressure to remove negative reviews. While some positive experiences are noted, the prevalent sentiment points towards significant customer service problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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