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Epicor Eclipse description
Epicor Eclipse is a comprehensive software designed specifically for distributors, especially those in the electrical, plumbing, and HVAC industries. It aims to streamline distribution processes like order management, inventory control, and financial tracking. Eclipse stands out with features like counter sales support, real-time inventory views, and pricing management. It promises to improve efficiency, productivity, and ultimately, profitability for its users by providing a solution tailored to their industry's needs.
Who is Epicor Eclipse best for
Epicor Eclipse is a distribution management software tailored for small to mid-sized businesses, especially in the electrical, plumbing, and HVAC industries. Users praise its customizability and industry-specific features, but some find the interface outdated and upgrades slow. If you need robust reporting and inventory control, Eclipse might be a good fit, but consider the high cost and potential support delays.
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Best fit for small to mid-sized distributors.
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Ideal for electrical, plumbing, and HVAC distributors.
Epicor Eclipse features
Supported Eclipse supports inventory tracking across multiple warehouses. |
Supported Epicor Eclipse supports inventory history tracking via the Inventory History Ledger. |
Supported Epicor Eclipse offers real-time inventory visibility, allowing live tracking of stock levels. |
Supported Eclipse supports stock level management with real-time visibility and adjustments. |
Supported Sales order management is supported, including order creation, tracking, automated invoicing, and integration with shipping and payment gateways. |
Supported Epicor Eclipse streamlines procurement, tracks orders, and manages expenses effectively. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Epicor Eclipse reviews
We've summarised 57 Epicor Eclipse reviews (Epicor Eclipse G2 reviews) and summarised the main points below.
- Highly customizable system, adaptable to specific business needs.
- Strong industry focus, particularly for electrical, plumbing, and HVAC distributors.
- Extensive reporting capabilities and data analysis options.
- Intuitive order management, inventory control, and financial tracking features.
- Active user community and good availability of training resources.
- Eclipse lacks a true, cloud-native application, increasing complexity and cost for cloud usage.
- Slow to receive new features and updates compared to other Epicor products.
- Customer support response times can be slow, with delays.
- Outdated user interface, especially the DOS-based Eterm.
- Limited and outdated RF equipment.
- Difficult to find specific information within the vast documentation.
- High costs for additional features and licenses.
Epicor Eclipse alternatives
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Epicor Eclipse FAQ
Epicor Eclipse is distribution management software specializing in the electrical, plumbing, and HVAC industries. It offers features such as real-time inventory, sales order management, and financial tracking, helping distributors streamline operations and boost profitability. It's best suited for small to medium-sized businesses.
What is Epicor Eclipse and what does Epicor Eclipse do?
Epicor Eclipse is distribution management software specializing in the electrical, plumbing, and HVAC industries. It offers features such as real-time inventory, sales order management, and financial tracking, helping distributors streamline operations and boost profitability. It's best suited for small to medium-sized businesses.
Epicor Eclipse integrates with other tools through its API and pre-built connectors. It connects with accounting systems, CRM platforms, and shipping solutions, enhancing data flow and automation across the business. However, users note the integrations can be complex and costly.
How does Epicor Eclipse integrate with other tools?
Epicor Eclipse integrates with other tools through its API and pre-built connectors. It connects with accounting systems, CRM platforms, and shipping solutions, enhancing data flow and automation across the business. However, users note the integrations can be complex and costly.
Alternatives to Epicor Eclipse include Epicor Prophet 21, QuickBooks Desktop Enterprise, and MRPeasy. These competitors offer similar features for distribution businesses, including inventory management, order processing, and financial tracking. The best choice depends on specific business needs and industry focus.
What the main competitors of Epicor Eclipse?
Alternatives to Epicor Eclipse include Epicor Prophet 21, QuickBooks Desktop Enterprise, and MRPeasy. These competitors offer similar features for distribution businesses, including inventory management, order processing, and financial tracking. The best choice depends on specific business needs and industry focus.
Yes, Epicor Eclipse is a legitimate software solution. It's a popular choice specifically for distributors in the electrical, plumbing, and HVAC sectors, offering features like real-time inventory views and robust reporting. While the interface may appear outdated to some, its industry-specific functionality remains valuable.
Is Epicor Eclipse legit?
Yes, Epicor Eclipse is a legitimate software solution. It's a popular choice specifically for distributors in the electrical, plumbing, and HVAC sectors, offering features like real-time inventory views and robust reporting. While the interface may appear outdated to some, its industry-specific functionality remains valuable.
I cannot find pricing details for Epicor Eclipse. Contact their sales team for a personalized quote based on your business needs. Consider exploring alternative Distributor ERP Software options if budget is a primary concern.
How much does Epicor Eclipse cost?
I cannot find pricing details for Epicor Eclipse. Contact their sales team for a personalized quote based on your business needs. Consider exploring alternative Distributor ERP Software options if budget is a primary concern.
Customer reviews on Epicor Eclipse's customer service are mixed. While some users praise the helpfulness and quick resolutions, others express frustration with slow response times and unhelpful solutions. Some users find the support team excellent, while others desire better assistance.
Is Epicor Eclipse customer service good?
Customer reviews on Epicor Eclipse's customer service are mixed. While some users praise the helpfulness and quick resolutions, others express frustration with slow response times and unhelpful solutions. Some users find the support team excellent, while others desire better assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.