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Esper

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
5% decrease in the last quarter
Financing
June 2021 - $102M

Ratings

G2
4.5/5
(219)
Glassdoor
3.1/5
(74)

Esper description

Esper is a device management platform designed for businesses with large numbers of Android and iOS devices, like tablets or kiosks. It helps you control, update, and monitor these devices from a single location. Esper simplifies tasks like installing updates and troubleshooting issues remotely. It works with various device types and offers customizable options to fit different business needs.


Who is Esper best for

Esper is a robust mobile device management (MDM) solution ideal for businesses with large deployments of Android and iOS devices, especially dedicated devices such as kiosks, point-of-sale systems, and tablets. Users praise Esper's easy device provisioning, user-friendly interface, and comprehensive remote control features. However, some users have noted occasional glitches during app updates and non-transparent pricing. It simplifies device setup, app distribution, and security policy enforcement.

  • Best for small, medium, and large businesses.

  • Suitable for various sectors.


Esper features

Supported

Esper supports full remote control of Android devices.

Supported

Esper supports managing Android devices with granular policies and security controls.

Supported

Esper supports single and multi-app kiosk mode on Android.

Supported

Esper supports managing iOS devices with policies, offering unified management for iOS and Android.

Supported

Esper enforces corporate password policies and custom rules.

Supported

Esper supports distributing in-house and third-party apps.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Rather positive
+0.37

Ease of Implementation

Strongly positive
+0.83

Scalability

Strongly positive
+0.71

Esper reviews

We've summarised 209 Esper reviews (Esper G2 reviews) and summarised the main points below.

Pros of Esper
  • Easy device provisioning with QR codes.
  • User-friendly interface.
  • Remote viewing and troubleshooting capabilities.
  • Comprehensive device monitoring features.
  • Helpful customer support.
Cons of Esper
  • Occasional glitches during app updates.
  • No mobile app for device management.
  • Non-transparent pricing with hidden fees.
  • Remote data transmission can be slow.
  • Limited multi-OS support.

Esper pricing

The commentary is based on 11 reviews from Esper G2 reviews.

Esper offers device management solutions with different pricing tiers based on the number of devices. Premium add-ons are available for enhanced functionality.

Users sentiment

Strongly negative
-1

See the Esper pricing page.

Genesis
$2 per device/month

The next step in MDM. Esper Genesis simplifies device management and policy enforcement with intuitive tools designed specifically for small businesses.

Bridge
$4 per device/month

Supercharged device management. Esper Bridge gives you the tools to build a modern, scalable fleet — perfect for businesses with critical hardware needs.

Architect
$6 per device/month

Device management for the largest, most complex fleets. Esper Architect offers cloud-native tools for advanced app deployment, geofencing, and APIs for enterprises that need precise control.

Enterprise
Custom

The best of everything, including white glove service for enterprises who need hands-on support to accommodate their complex, high-value device use cases.


Esper alternatives

  • Logo of Axiros
    Axiros
    Simplifies device management for large networks, boosting efficiency.
    Read more
  • Logo of AirDroid Business
    AirDroid Business
    Remotely manage, control, and support Android devices.
    Read more
  • Logo of Scalefusion
    Scalefusion
    Secures and manages company devices, boosting productivity.
    Read more
  • Logo of WeGuard
    WeGuard
    Secure and manage work devices, boosting mobile productivity.
    Read more
  • Logo of WizyEMM
    WizyEMM
    Easy, affordable Android device management for business.
    Read more
  • Logo of Trio
    Trio
    Streamlines device management, boosting security and simplifying IT.
    Read more

Esper FAQ

  • What is Esper and what does Esper do?

    Esper is a cloud-based MDM solution for Android, iOS, and Windows devices, simplifying device provisioning, remote control, and application management. It's ideal for businesses with dedicated devices like kiosks, POS systems, and digital signage, offering a centralized platform for enhanced control and streamlined operations. It offers remote debugging and troubleshooting.

  • How does Esper integrate with other tools?

    Esper integrates with various MDM APIs and offers an API for custom integrations. It supports several provisioning methods, including QR codes and zero-touch enrollment, simplifying large-scale deployments. They also offer webhooks for real-time event notifications.

  • What the main competitors of Esper?

    Top alternatives to Esper include Microsoft Intune, AirDroid Business, Scalefusion, and JumpCloud. These competitors offer similar device management features, focusing on Android, iOS, and other operating systems, often with broader platform support than Esper.

  • Is Esper legit?

    Esper is a legitimate MDM solution. User reviews highlight its easy device provisioning and comprehensive monitoring features. However, potential users should be aware of occasional glitches and non-transparent pricing. Consider exploring alternatives if these are critical concerns for your business.

  • How much does Esper cost?

    Esper pricing starts at $2/month for the Genesis plan, $4/month for Bridge, and $6/month for Architect. The Enterprise plan has custom pricing available upon request. Is Esper worth it? The best plan depends on your specific device management needs.

  • Is Esper customer service good?

    Esper's customer support receives positive feedback, with users highlighting its responsiveness and helpfulness in resolving technical issues and providing timely solutions. However, some users have reported a decrease in support quality after the initial contract period.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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