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ExtraHop

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Company health

Employee growth
8% increase in the last year
Web traffic
14% decrease in the last quarter

Ratings

G2
4.6/5
(67)
Glassdoor
3.4/5
(217)

ExtraHop description

ExtraHop is a cybersecurity tool that gives businesses a clear view of their network activity to identify and stop threats. It's like a security camera, but for your company's network, showing everything happening in real-time. ExtraHop uses this network visibility to detect cyberattacks, performance problems, and risky user behavior, both in the cloud and on-site. It stands out by analyzing encrypted traffic, which hides most threats, and uses artificial intelligence to differentiate between normal activity and real threats. This helps IT teams resolve issues quickly and prevent disruptions to your business.


Who is ExtraHop best for

ExtraHop is a robust cybersecurity solution for enterprises seeking comprehensive network visibility. It excels at real-time threat detection, including encrypted traffic analysis, and uses AI for efficient threat response. Users praise its ease of use and comprehensive documentation, but some find the cost high and dislike the baseline metric reset process. It's ideal for large organizations prioritizing advanced network security.

  • Best for large enterprises with dedicated security teams.

  • Suitable for various industries needing strong network security.


ExtraHop features

Supported

ExtraHop provides real-time network traffic monitoring for threat detection.

Supported

ExtraHop provides traffic monitoring, analysis, and threat detection.

Supported

ExtraHop automates threat hunting, alert correlation, and investigation triage with AI.

Supported

ExtraHop analyzes encrypted traffic by decrypting it in real-time.

Supported

ExtraHop supports performance monitoring, including latency, packet loss, and jitter monitoring.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.67

ExtraHop reviews

We've summarised 67 ExtraHop reviews (ExtraHop G2 reviews) and summarised the main points below.

Pros of ExtraHop
  • Easy to use and provides great network visibility.
  • Thorough documentation and responsive support and training teams.
  • Highly customizable for unique use cases.
  • Quick turnaround time for product-related questions.
  • Excellent training program with engaging virtual sessions.
Cons of ExtraHop
  • Baseline metric adjustments reset the entire baseline, requiring a 3-4 week recalculation period.
  • Inability to perform "lookback" searches for detections on stored data.
  • Some customization areas lack integration with other product features.
  • High cost, especially for organizations with limited budgets.
  • Limited integrations with other security tools and platforms.

ExtraHop pricing

The commentary is based on 8 reviews from ExtraHop G2 reviews.

ExtraHop is often described as expensive or pricey, but many users feel the comprehensive network visibility, security features, and performance insights justify the cost. Some users suggest comparing ExtraHop's features with competitors to assess value.

Users sentiment

Rather negative
-0.33

ExtraHop alternatives

  • Logo of Darktrace/Detect
    Darktrace/Detect
    Finds hidden cyber threats with AI, protecting your business.
    Read more
  • Logo of eG Enterprise
    eG Enterprise
    End-to-end performance monitoring for happy users and healthy systems.
    Read more
  • Logo of Nagios XI
    Nagios XI
    Monitors IT infrastructure, spots problems, prevents downtime.
    Read more
  • Logo of Lumu
    Lumu
    Illuminates hidden cyber threats in your network, simply.
    Read more
  • Logo of Arista NDR
    Arista NDR
    Finds hidden threats, reveals network insights, and speeds up response.
    Read more
  • Logo of Darktrace/Network
    Darktrace/Network
    Stops cyberattacks before they spread, by learning normal behavior.
    Read more

ExtraHop FAQ

  • What is ExtraHop and what does ExtraHop do?

    ExtraHop is a network detection and response platform that provides real-time visibility into network traffic for threat detection and response. It analyzes encrypted traffic using AI to identify and stop cyberattacks, performance issues, and risky user behavior across cloud and on-premises environments. ExtraHop is ideal for mid-to-large enterprises prioritizing network security.

  • How does ExtraHop integrate with other tools?

    ExtraHop integrates with other security tools and platforms, though users have noted limited integration options as a drawback. For specific integrations, consult ExtraHop documentation or support.

  • What the main competitors of ExtraHop?

    Alternatives to ExtraHop include Wiz, IronDefense, Microsoft Defender for Cloud, Dynatrace, Splunk Enterprise, and WatchGuard Network Security. These competitors offer similar network security and performance monitoring capabilities for varying business needs and budgets.

  • Is ExtraHop legit?

    ExtraHop is a legitimate cybersecurity tool known for its network visibility and threat detection capabilities. It's safe and used by many organizations, though some users mention its high cost and limited integrations as drawbacks. It effectively analyzes encrypted traffic using AI to identify real threats.

  • How much does ExtraHop cost?

    I couldn't find specific pricing details for ExtraHop. Contact ExtraHop directly to discuss pricing options and determine if the product is worth the investment for your needs. They may offer tailored pricing based on your specific requirements.

  • Is ExtraHop customer service good?

    ExtraHop's customer service receives positive feedback. Users praise the responsive support and training teams, thorough documentation, and quick turnaround time for questions. They also highlight the excellent and engaging training program.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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