Logo of Fairing Post-Purchase Surveys

Fairing Post-Purchase Surveys

Website

Last updated on

Company health

Employee growth
33% increase in the last year
Web traffic
13% decrease in the last quarter
Financing
April 2022 - $5M

Ratings

G2
5.0/5
(5)
Glassdoor
5.0/5
(4)

Fairing Post-Purchase Surveys description

Fairing Post-Purchase Surveys helps businesses understand their customers better by asking targeted questions after a purchase is made. This software integrates with popular e-commerce platforms and marketing tools. Fairing links customer feedback with purchase data to measure marketing campaign effectiveness, optimize advertising spend, and personalize marketing messages. This data helps businesses identify what is driving their sales and improve their overall customer experience.


What companies are using Fairing Post-Purchase Surveys?

Dr. Squatch is using Fairing Post-Purchase Surveys
Dr. Squatch
FIGS is using Fairing Post-Purchase Surveys
FIGS
Allbirds is using Fairing Post-Purchase Surveys
Allbirds
Outdoor Voices is using Fairing Post-Purchase Surveys
Outdoor Voices
Crossrope is using Fairing Post-Purchase Surveys
Crossrope
CUUP is using Fairing Post-Purchase Surveys
CUUP
Buffy is using Fairing Post-Purchase Surveys
Buffy
Zapier is used by Dr. Squatch, FIGS, Allbirds, Outdoor Voices, Crossrope, CUUP, Buffy.

Who is Fairing Post-Purchase Surveys best for

Fairing is great for growing e-commerce businesses that want to really understand their customers and optimize their marketing. We've seen it work well for companies wanting to link customer feedback with purchase data, which helps measure marketing campaign effectiveness and personalize messaging. It's all about identifying what drives sales and improving the customer experience!

  • Perfect for medium to large e-commerce businesses (100+ employees) seeking deeper customer insights to drive marketing optimization.

  • We find Fairing ideal for e-commerce companies aiming to connect customer feedback with purchase data to refine marketing and boost sales.


Fairing Post-Purchase Surveys features

Supported

Question Stream™: Surveys your customers and understand where they’re coming from.

Supported

LTV Analytics: Compare historical order data with HDYHAU responses to optimize marketing spend.

Supported

Data Warehousing: Integrate Fairing responses directly into your analytics warehouse to unlock deeper insights.

Supported

Advanced Targeting: Target questions based on customer properties, order details, and other custom attributes.

Supported

Native Integrations: Seamlessly integrate Fairing with top ecommerce platforms and marketing tools.

Supported

Real-Time Attribution: Instantly see which channels and campaigns are driving the most valuable customers.

Supported

Survey Optimization: A/B test different questions and survey placements to maximize response rates and minimize drop-off.


Fairing Post-Purchase Surveys pricing

See the Fairing Post-Purchase Surveys pricing page.

  • Fairing Post-Purchase Surveys has a free trial.

Core
$49 per transaction/month

Functionality built for attribution. Unlimited responses. Response extrapolation. Trend analysis. Response reclassification. Predictive auto-suggest. UTM & Promo Code Analytics. 25+ integrations. Pre-built Question Templates.


Fairing Post-Purchase Surveys alternatives

  • Logo of Customer Analytics
    Customer Analytics
    Understand your customers. Grow smarter. See why they stay.
    Read more
  • Logo of Klickly
    Klickly
    Risk-free revenue growth for e-commerce brands.
    Read more
  • Logo of Poltio
    Poltio
    Interactive content platform boosting engagement and gathering audience insights.
    Read more
  • Logo of Dynamics 365 Customer Insights
    Dynamics 365 Customer Insights
    Unify customer data, personalize experiences, and boost business growth.
    Read more
  • Logo of Verint Voice of the Customer
    Verint Voice of the Customer
    Gather, analyze, and act on customer feedback for better experiences.
    Read more
  • Logo of Yogi
    Yogi
    Turns feedback into insights, helping you build better products.
    Read more

Fairing Post-Purchase Surveys FAQ

  • What is Fairing Post-Purchase Surveys and what does Fairing Post-Purchase Surveys do?

    Fairing Post-Purchase Surveys helps e-commerce businesses gain valuable customer insights. We find that it achieves this by collecting feedback through targeted post-purchase surveys, which integrates with existing platforms to analyze data and improve marketing effectiveness. This helps businesses optimize ad spend and personalize the customer journey.

  • How does Fairing Post-Purchase Surveys integrate with other tools?

    Fairing integrates with top e-commerce platforms and marketing tools, enabling seamless data flow. It connects customer feedback with purchase data, allowing businesses to measure marketing campaign effectiveness and personalize messaging. We find this boosts the value of existing marketing tech stacks.

  • What the main competitors of Fairing Post-Purchase Surveys?

    Fairing Post-Purchase Surveys competes with several customer feedback and analytics platforms. We find that notable competitors include Yogi, Verint Voice of the Customer, and Dynamics 365 Customer Insights. Other alternatives include Klickly and Poltio.

  • Is Fairing Post-Purchase Surveys legit?

    Yes, Fairing Post-Purchase Surveys is legitimate. It receives overwhelmingly positive ratings on G2 and Glassdoor. In our experience, users appreciate its integrations and insightful customer data. We find the 14-day free trial helpful for new users.

  • How much does Fairing Post-Purchase Surveys cost?

    Fairing's Core plan costs $49 per month, based on the number of transactions. There's also a Data Sync add-on for $99 per month. A 14-day free trial is available to test it out. They don't appear to offer a free plan.

  • Is Fairing Post-Purchase Surveys customer service good?

    Fairing's customer service receives positive feedback. Users praise the team's helpfulness and the platform's ease of use. They appreciate the valuable data and actionable insights gained through the surveys. Some users desire additional features like automated customer tagging and more analytics options.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.