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Firefly Reservations description
Firefly Reservations is a cloud-based reservation management software designed specifically for campgrounds and RV parks. It allows owners to accept online reservations, manage bookings, automate payments, and improve communication with guests through automated emails and a self-service guest portal. Firefly also offers features like point-of-sale, add-on sales, and interactive site maps, all designed to streamline operations and increase revenue. It is accessible from any device with internet, integrates with payment processors like Stripe, and is praised for its ease of use and comprehensive features.
Who is Firefly Reservations best for
Firefly Reservations is perfect for campground and RV park owners seeking an easy-to-use, cloud-based reservation system. We find that customers appreciate the online reservations, automated payments, and guest portal features. It is an excellent fit for businesses of all sizes, especially small and medium-sized campgrounds looking to streamline operations and boost revenue.
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Great for campgrounds/RV parks with 1-1000 employees seeking streamlined reservation management.
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Specifically designed for the hospitality and tourism sector, enhancing online bookings and guest communication.
Firefly Reservations features
Supported 24/7 Online Reservations: Guests can make reservations online 24/7 through a reservation portal integrated with your website, eliminating manual booking processes. |
Supported Automated Guest Communications: Automated email and SMS communications are sent to guests for booking confirmations, reminders, and follow-ups, reducing administrative overhead and enhancing guest experience. |
Supported Centralized Management Dashboard: Campground owners can manage reservations, guest information, and availability from a central dashboard. |
Supported Flexible Pricing Plans: Firefly offers various pricing plans to accommodate different campground sizes and budgets, ensuring affordability and scalability. |
Supported Integrated Payment Processing: The software integrates with various payment gateways, allowing guests to pay securely online and automating payment processing for campground owners. |
Supported Customizable Booking Rules: Campground owners can customize their booking rules and policies to match their specific needs. |
Supported Software Integrations: Firefly integrates with other software and services commonly used in the campground industry, streamlining operations. |
Firefly Reservations pricing
The commentary is based on 2 reviews from Firefly Reservations G2 reviews.
We find Firefly Reservations' pricing to be straightforward and reasonable, especially for its automation features. Users appreciate the predictable monthly cost and the absence of per-reservation fees, finding it a good value compared to other options. Setup fees seem minimal or non-existent, contributing to a positive cost perception.
See the Firefly Reservations pricing page.
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Firefly Reservations has a free trial.
Service fee for each new unit booked in a reservation.
Monthly maintenance fee for maintaining long-term reservation bookings (1 month or longer).
Firefly Reservations alternatives
Campground CommanderModern campground booking, simplified management, pay-per-use pricing.Read more
CampSiteStreamlines camp management: registrations, billing, staff, and parent communication.Read more
Firefly Reservations FAQ
Firefly Reservations is a cloud-based reservation system for campgrounds and RV parks. We find it helps owners accept online reservations, manage bookings, automate payments, and improve guest communication. It offers tools like point-of-sale, add-on sales, and interactive site maps.
What is Firefly Reservations and what does Firefly Reservations do?
Firefly Reservations is a cloud-based reservation system for campgrounds and RV parks. We find it helps owners accept online reservations, manage bookings, automate payments, and improve guest communication. It offers tools like point-of-sale, add-on sales, and interactive site maps.
Firefly Reservations integrates with various software and services commonly used in the campground industry. It also integrates with payment processors like Stripe and offers an optional Airbnb integration add-on. This connectivity streamlines operations and expands functionalities.
How does Firefly Reservations integrate with other tools?
Firefly Reservations integrates with various software and services commonly used in the campground industry. It also integrates with payment processors like Stripe and offers an optional Airbnb integration add-on. This connectivity streamlines operations and expands functionalities.
We find Firefly Reservations often compared to Campground Commander, Campground Master, Newbook, RoverPass, and CampSite. These alternatives offer similar features for campground and RV park management. Octorate, while designed for hotels, also competes in the broader hospitality market.
What the main competitors of Firefly Reservations?
We find Firefly Reservations often compared to Campground Commander, Campground Master, Newbook, RoverPass, and CampSite. These alternatives offer similar features for campground and RV park management. Octorate, while designed for hotels, also competes in the broader hospitality market.
Firefly Reservations appears to be a legitimate platform. We see positive ratings and reviews, and the company demonstrates growth. It offers useful features like online reservations and automated communications, indicating an active and reliable service.
Is Firefly Reservations legit?
Firefly Reservations appears to be a legitimate platform. We see positive ratings and reviews, and the company demonstrates growth. It offers useful features like online reservations and automated communications, indicating an active and reliable service.
Firefly Reservations charges a $3.50 service fee per booked unit and a $3.50 monthly fee for long-term reservations (1 month or longer). We couldn't find pricing for the add-ons, but the core platform offers flexible, usage-based pricing.
How much does Firefly Reservations cost?
Firefly Reservations charges a $3.50 service fee per booked unit and a $3.50 monthly fee for long-term reservations (1 month or longer). We couldn't find pricing for the add-ons, but the core platform offers flexible, usage-based pricing.
We find that Firefly Reservations' customer service is highly responsive and helpful. Users appreciate the prompt responses and effective solutions provided by the support team. A comprehensive knowledge base also allows users to find answers to many of their questions independently.
Is Firefly Reservations customer service good?
We find that Firefly Reservations' customer service is highly responsive and helpful. Users appreciate the prompt responses and effective solutions provided by the support team. A comprehensive knowledge base also allows users to find answers to many of their questions independently.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.