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Freezerworks

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Company health

Employee growth
7% increase in the last year
Web traffic
14% increase in the last quarter

Ratings

G2
4.1/5
(21)

Freezerworks description

Freezerworks is a laboratory information management system (LIMS) used to track and manage lab samples. It helps labs in research, biobanks, and pharmaceuticals to organize their samples, track storage locations, and manage data. Freezerworks offers features like sample tracking, reporting, and audit trails. It comes in different editions with varying capabilities, starting from basic sample management to more advanced features like study management and patient data handling. Freezerworks is designed to help laboratories improve efficiency and ensure accurate sample management.


Who is Freezerworks best for

Freezerworks is a LIMS solution designed for organizations needing comprehensive sample management. We find that it is well-received among larger organizations, particularly those in the Healthcare and Pharma sectors. Users appreciate the robust customer support and customization, but some find the desktop client difficult to use and report bugs with new releases, which can impact workflow.

  • Great for mid-sized to enterprise organizations seeking a LIMS to streamline sample management and enhance operational efficiency.

  • Perfect for Healthcare, Wellness, and Pharma industries needing to meticulously manage samples and data with regulatory compliance.


Freezerworks features

Supported

Sample and Aliquot Lineage Tracking: Track sample and aliquot lineage for effective traceability of cell lines, tissues, slides, cell therapy, blood products, and more.

Supported

Configurable Security: Configure security to prevent unauthorized access to sample data, freezers, and patient data.

Supported

Configurable Annotation: Complete, configurable annotation of Patients, Samples, and Aliquot records.

Supported

Customizable Fields and Screens: Easily add and remove fields, adjust entry and viewing screens, and change label formats without the need of a programmer or custom work order.

Supported

Unique Sample and Aliquot IDs: Assign unique IDs to each sample and aliquot, ensuring accurate identification and tracking.

Supported

Laboratory Equipment Integration: Integrate Freezerworks with laboratory equipment, such as barcode scanners and liquid handlers, to automate data entry and reduce errors.

Supported

Customizable Reporting: Generate reports on sample inventory, usage, and other metrics to gain insights into your sample collection.

Supported

Centralized Data Storage: Store data securely in a centralized database, accessible to authorized users from anywhere with an internet connection.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.33

Reliability and Performance

Neutral
+0

Scalability

Rather negative
-0.33

Freezerworks reviews

We've summarised 21 Freezerworks reviews (Freezerworks G2 reviews) and summarised the main points below.

Pros of Freezerworks
  • Excellent customer support, responsive and helpful.
  • User-friendly and easy to navigate.
  • Highly customizable to individual lab needs.
  • Effective sample tracking and management.
  • Good data implementation and integration features.
Cons of Freezerworks
  • Bugs frequently occur with new releases, sometimes significantly impacting workflows.
  • Desktop client can be difficult to use for some users.
  • Limited import capability, large excel files (e.g., 30,000 samples) can cause disruptions or crashes.
  • Software can be slow and sluggish.
  • Too many required input fields, can be excessive and difficult to complete.

Freezerworks alternatives

  • Logo of Lockbox LIMS
    Lockbox LIMS
    Lab management made easy: track samples, inventory, and workflows.
    Read more
  • Logo of CloudLIMS
    CloudLIMS
    Streamline lab workflows, manage data, and ensure compliance.
    Read more
  • Logo of Thermo Scientific SampleManager LIMS Software
    Thermo Scientific SampleManager LIMS Software
    Streamlines lab workflows, tracks samples, ensures compliance.
    Read more
  • Logo of QBench
    QBench
    Flexible lab management software streamlining workflows and boosting efficiency.
    Read more
  • Logo of AmpleLogic Laboratory Information Management System (LIMS)
    AmpleLogic Laboratory Information Management System (LIMS)
    Streamlines lab workflows, manages data, and boosts efficiency.
    Read more
  • Logo of Thermo Scientific Nautilus LIMS
    Thermo Scientific Nautilus LIMS
    Streamlines lab workflows, tracks samples, and ensures data quality.
    Read more

Freezerworks FAQ

  • What is Freezerworks and what does Freezerworks do?

    Freezerworks is a laboratory information management system (LIMS) that helps labs track and manage samples. We find that it's particularly useful for organizing sample storage locations, managing related data, and generating reports. It's suitable for research, biobanks, and pharmaceutical labs seeking improved efficiency and accuracy in sample management.

  • How does Freezerworks integrate with other tools?

    Freezerworks integrates with laboratory equipment like barcode scanners and liquid handlers. It also allows for data imports and exports, though large files can present challenges. More specific integration capabilities with other software tools are not detailed in the available information.

  • What the main competitors of Freezerworks?

    We find that Freezerworks's main competitors are Lockbox LIMS, CloudLIMS, Thermo Scientific SampleManager LIMS Software, QBench, AmpleLogic LIMS, and Thermo Scientific Nautilus LIMS. These alternatives offer similar functionality for sample tracking, lab workflow management, and data management.

  • Is Freezerworks legit?

    Freezerworks is a legitimate LIMS solution. We find that it receives positive reviews for customer support and customizability but also see some negative feedback concerning bugs, ease of use, and performance. Potential users should weigh these factors carefully.

  • How much does Freezerworks cost?

    I am sorry, but we do not have pricing information available for Freezerworks. We recommend contacting Freezerworks directly for the latest pricing details and to determine if it fits within your budget.

  • Is Freezerworks customer service good?

    In our experience, Freezerworks' customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and willingness to go the extra mile. They appreciate the personalized attention and proactive approach to resolving issues and incorporating user feedback.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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